Steve Close | Page 6

Excellent experience Steve and James exceeded my expectations in purchasing my new 2019 F-150. James spent quality time with me showing me different F-150 trucks until I f Steve and James exceeded my expectations in purchasing my new 2019 F-150. James spent quality time with me showing me different F-150 trucks until I found the one I was looking for. James and I test drove different vehicles until I was satisfied with the F-150 I wanted. Steve made the turning in of my 2017 F-150 into my new 2019 F-150 very simple, quick, and there were no hassles with the financing. More

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Wonderful experience Steve Close and Chris were excellent spokes people. Explained everything we asked. Took the time with us, to show us how and what the vehicle did a Steve Close and Chris were excellent spokes people. Explained everything we asked. Took the time with us, to show us how and what the vehicle did and why. Would recommend them to my friends. Made us feel very confident and comfortable ..You now have a new customer for life More

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Fantastic used car buying experience Forget the negative stereotypes of a used car dealership when you work with the Malouf team. I live in Maryland, and had been searching for a specific Forget the negative stereotypes of a used car dealership when you work with the Malouf team. I live in Maryland, and had been searching for a specific Jeep Wrangler. After some frustrating experiences with dealers closer to my home, I found a low mileage Jeep on the Malouf website via the USAA car buying service. After working with Sarah and Steve via phone and email (both of whom were great), I decided to make the 2.5 hour trek up to New Brunswick...ready to buy. I met with Ron Iwanski for the test drive and then worked a great deal with Bob DeVito, the pre-owned sales manager. Both of these guys worked their tails off to get me in my Jeep. I want to give an extra shout-out to Bob, who truly went above and beyond for me. In the end, I got a great Jeep for a great price and drove off very happy the same day. Go see them, ask for Bob, and tell him “Matt with the big, red Jeep” sent you. More

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Still not sure this was really a car dealer I have been spending weeks looking, driving different cars at many dealers. Cars I thought would fit my criteria. I also spent a fair amount of time I have been spending weeks looking, driving different cars at many dealers. Cars I thought would fit my criteria. I also spent a fair amount of time on the internet searching and comparing rates and cars. Then I got an email from Malouf and spoke with a friendly woman Sarah. We chatted about what I had in mind and she simply emailed me the best quote I got in weeks. I was like really, seemed to easy. Then I went there to test drive the vehicle, a Ford Edge. Loved it very much, especially for the lease price quoted. Went back the next day and met the sales person Bill Barton. Found me the perfect car since the one I was originally quoted was not due to arrive for a week or so. Took all our information and we drove away with out any pressure or haggling, just singed for the price quoted, and an additional bonus that happened to be on that day. So in a few words, this is the best dealer experience I have ever had. Thank you, More

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Great experience Thank you Jim. Your knowledge during the process helped make this an easy transition. Very happy with the selection of vehicles you offered and I a Thank you Jim. Your knowledge during the process helped make this an easy transition. Very happy with the selection of vehicles you offered and I am enjoying our new Ford Explorer. More

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Easy, frictionless transition from old to new Fusion lease Excellent follow through and assistance with end of lease process. Stayed on top of me with communications (email & phone calls) to make sure I was p Excellent follow through and assistance with end of lease process. Stayed on top of me with communications (email & phone calls) to make sure I was prepared for end of contract. Worked with Steve on pricing and delivery of new vehicle so I only had 1 trip to complete everything. Chris helped me with the final steps, reviewed everything, In/Out in under an hour. Great process and execution and continue to follow-up to make sure I'm happy. Thanks guys! More

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Great dealership, great staff. Highly recommend to everyone. Great dealership. Very accommodating and knowledgeable. Went above and beyond to insure our needs were met. Salespeople were helpful with programming Great dealership. Very accommodating and knowledgeable. Went above and beyond to insure our needs were met. Salespeople were helpful with programming all the extras. LOVE MY NEW EXPEDITION More

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Good Communicator Chris kept us in the loop on the progress of the 2018 Navigator that we ordered from the factory. His timely updates were very much appreciated. Plu Chris kept us in the loop on the progress of the 2018 Navigator that we ordered from the factory. His timely updates were very much appreciated. Plus he is a personable salesman. He also showed us all the features when we picked up our Navigator. He even paired my cell phone. Big Plus!! More

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quick...easy...painless Our Salesman James Lennon we extremely helpful guiding me through the process. My first contact was with Sarah (internet Sales)... Identified car and Our Salesman James Lennon we extremely helpful guiding me through the process. My first contact was with Sarah (internet Sales)... Identified car and pricing I wanted before I visited the dealer. Whole process too about an hour. thanks More

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High Value and Fast Service After dealing with 5 dealers to purchase my F150 Malouf Ford was indeed my last stop and my best. Best price on the truck I wanted and the online sale After dealing with 5 dealers to purchase my F150 Malouf Ford was indeed my last stop and my best. Best price on the truck I wanted and the online sales Steve and my in store salesman Kevin were a pleasure to deal with. They honored their verbal pricing on the phone with no games. The Finance guru Sami had me out of the dealership quicker than I have ever been and it was much appreciated. Would drive down again for my next purchase even though I am 1.5 hrs away. Fantastic experience! More

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