Steve Courter | Page 39

Another phenomenal experience! My wife and I returned to Zeck Ford for a recent purchase of a used 2014 Ford Explorer Limited. We had purchased a used 2012 Ford Explorer Limited fr My wife and I returned to Zeck Ford for a recent purchase of a used 2014 Ford Explorer Limited. We had purchased a used 2012 Ford Explorer Limited from Zeck approximately two years ago and had the best car buying experience ever when we worked with Steve Courter. We decided that there were a few features we wanted to upgrade on our next vehicle and the first place I started looking was at Zeck Ford. We returned to Zeck Ford for a number of reasons. First, we had the pleasure of viewing their inventory WITHOUT being pestered by a high-pressure salesman the minute we drove onto the lot. With that being said, there were plenty of people around to help if we had asked for it, but none of the sales staff "hovered" over us while we looked at any of their vehicles. Second, Zeck Ford has a very large inventory available for us to choose the features we wanted, and a specific milage/model year within our price range. Third, I recently referred a friend to Zeck where he purchased a used F150 pickup and came back to tell me about the great customer service he received during his purchase. With respect to our most recent purchase, we arrived around 11:30 AM on a Saturday morning and I made it a point to work with Steve Courter once again because of the fantastic experience we had before. The dealership was EXTREMELY busy on this particular Saturday, which was a great sign! I was particularly impressed that Steve remembered us and our previous purchase from two years ago. Steve arranged for us to take a private test drive of the new vehicle and had our trade-in appraised while we were gone. We really enjoy the experience with Zeck Ford because of their no-pressure, "tell it like it is" interaction with their customers. Before we could make a final deal, we had the pleasure of working with Gene Sirabella, who was completely up front with the numbers, which saved all of us the typical hassel of negotiating a car sale. Both Gene and Steve made it clear to us that they wanted our business and would do whatever they could to make a deal. Steve was so polite and patient with our three kids and even made sure they got some popcorn and a drink while we worked on our paperwork! When we went to financing, there were no surprises and no pressure to buy anything we didn't want. Following our purchase, I recommended Steve Courter to another family member, who went to Zeck and purchased a used F150 within a week of our own sale. Bottom line: Zeck Ford is doing it right. They have outstanding employees, a great inventory of quality cars to offer, and they have PERFECTED the art of customer service! Thank you Steve & Gene for another wonderful experience. We look forward to doing business with Zeck Ford again in the future! More

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My Experience My experience was positive overall. I do wish is that if they're going to wear the mantle of "No Haggle Dealership" they wouldn't pop you with a $500 My experience was positive overall. I do wish is that if they're going to wear the mantle of "No Haggle Dealership" they wouldn't pop you with a $500 fee after you've pretty well committed to buying. The true measurement of a dealership is how they treat you when you go back for service or scheduled maintenance. Any dealer will treat you well when they're trying to sell you a car, so real judgement will be reserved for later. More

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Awesome deal on an awesome truck Our salesman was cool and personable. I didn't see or talk to one arrogant person at all. Very easy and fast. Long time customer and will be for a lon Our salesman was cool and personable. I didn't see or talk to one arrogant person at all. Very easy and fast. Long time customer and will be for a long time. More

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Great Customer Service If you looking for a dealership that not only will give you a great deal, they treat you like you matter then you need to go to Zeck Ford. Zeck Fo If you looking for a dealership that not only will give you a great deal, they treat you like you matter then you need to go to Zeck Ford. Zeck Ford and Steve Courter are truly the best!!!! More

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Very personable and professional I found the car I wanted online with cargurus, contacted the dealership, and talked with Laura. I couldn't believe all we got done on the phone. I've I found the car I wanted online with cargurus, contacted the dealership, and talked with Laura. I couldn't believe all we got done on the phone. I've never had a dealership willing to give me a ball park figure on the value of my trade in without seeing my car. I knew what to expect before I got there. And that's nice. When I arrived at Zeck Ford, Steve Courter was topping on the cake. He's a high energy man that's all about the customer. He's not only a good man to have on the front line, he's a friend to his customer. Most of his time was spent showing me how everything worked on the car. All these new bells and whistle they put on cars now can be real confounding for senior citizens, but I could tell Steve really wanted to help me get it all straight before I left. I can't say enough good about Zeck Ford. I'll be back in 4yrs. A big thanks to Steve Courter and everyone at Zeck. Michael Kocher Hutchinson, KS More

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New year new mustang Good guys, nice environment, casual, didn't pressure me into anything I didn't want , open about vehicles , worked with me to get what I wanted Good guys, nice environment, casual, didn't pressure me into anything I didn't want , open about vehicles , worked with me to get what I wanted More

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Snow day Wife and I looked at Navigatiors online came in sat down with Steve and within 15 min we were test driving a vehicle. Trade was simple gave us top val Wife and I looked at Navigatiors online came in sat down with Steve and within 15 min we were test driving a vehicle. Trade was simple gave us top value for our trade in and was out the door within a 3hrs total took a little longer due to the snowy and icy weather much faster than other dealerships last vehicle we bought spent all day at the dealer waiting. Would recommend anyone here it's painless and simple to purchase a vehicle they don't pressure you into something you don't want and get you out the door quickly no one wants to spend all day purchasing a vehicle! More

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Steve Courter - Very Helpful and Insightful I had a great experience at Zeck Ford. Steve Courter made it go real smoothly, without much stress involved. I did not feel pressured into buying a ve I had a great experience at Zeck Ford. Steve Courter made it go real smoothly, without much stress involved. I did not feel pressured into buying a vehicle, and Steve communicated in such a way that I could tell he wanted me to get the car that suited my needs the most. Thanks for your help, Steve! More

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Review I had a great and personable experience! Steve was my dealer and he didn't give me any BS that I have dealt with at previous dealerships. I am so happ I had a great and personable experience! Steve was my dealer and he didn't give me any BS that I have dealt with at previous dealerships. I am so happy I got my car from there! More

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2012 Chevy Malibu - Wonderful experience Steve Courter at Zeck Ford was amazing! He helped us so much and was able to get me in the exact car I wanted. Even better he understood our desire fo Steve Courter at Zeck Ford was amazing! He helped us so much and was able to get me in the exact car I wanted. Even better he understood our desire for something safe for our growing family and worked with us to make sure that our dream car fit into our budget. If you want to go somewhere that really cares about their customers then go to Zeke Ford. It was the best car shopping experience we've ever had. They are wonderful! More

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