Steve Cousins
Steve Cousins at Byers Ford

Steve Cousins

Finance Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Steve Cousins

October 03, 2025

Dealership Rating
Employee Rating

All of the staff was very helpful. They took time to make sure I was happy with every part of the sale. A big thank you to Mark. He was very easy to work with and was not pushy at all. More

by tp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Bill Thorpe

Oct 06, 2025

Byers Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that our team, especially Mark, provided you with such a helpful and positive experience. Making sure our customers feel happy and comfortable is our top priority. We truly appreciate your kind words and look forward to seeing you again soon.

September 20, 2025

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Nick made my purchase so easy! Thank you 😊 Will recommend Byers to all my friends! More

by c_reynolds43025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hess , Nick Hedges

Sep 22, 2025

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that Nick made your purchase experience so smooth and enjoyable. He'll be delighted to know how much you appreciated his help. We're grateful for your recommendation to friends and look forward to serving you again soon.

September 05, 2025

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Easy to deal with and gave me a fair trade in value. Like Byers Ford! More

by rawhide92003
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

Sep 12, 2025

Byers Ford responded

Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with our team and received a fair value for your trade-in. We appreciate your business and look forward to seeing you again.

August 24, 2025

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Good experience in purchasing a car, straightforward, came through as promised in finding the vehicle we wanted, received fair deal. This dealership stands far above the rest in terms of professionalism More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook

Aug 25, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we could find the perfect vehicle for you and provide a straightforward, fair deal. Your kind words about our professionalism and customer focus mean the world to our team. We appreciate your business and hope you enjoy every moment in your new car.

May 13, 2025

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Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

May 08, 2025

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Employee Rating

I have purchased other vehicles from Byers in the past. As usual they were very good. They listened to exactly what I was wanting. I will return in the future when I'm in the market again. Never disappoint More

by kbeers
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

May 12, 2025

Byers Ford responded

Thank you for your kind words and for choosing Byers once again! We're thrilled to hear that our team listened closely to your needs and delivered the experience you were looking for. It means so much to us to have your trust and loyalty over the years. We’ll be ready to help you find the perfect vehicle when you’re in the market again.

May 05, 2025

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Always easy and smooth. My sales guy Mark Morgan is wonderful. He IS the reason I have bought 5 cars at your dealership and continue to return even after relocating out of s More

by clcrump317
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

May 07, 2025

Byers Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such positive experiences with us, and we couldn’t agree more—Mark Morgan truly is amazing. It’s loyal customers like you that inspire us to keep delivering the best service possible. We’re honored that you’ve chosen us for 5 cars, even after relocating out of state. Thank you for your continued trust and support! We look forward to helping you again in the future. Safe travels!

April 05, 2025

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I purchased a car based on an online ad, and would happily work with Byers Ford again. Adam was easy to work with, and confident about what needed to be done to close the deal remotely. I ordered a More

by Dan J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Grimes

March 26, 2025

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Employee Rating

They are great to work with. They went out and found the exact F250 that I was looking for. When I came in to do the test drive and purchase, it was very easy and did not take More

by cmllr33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Bob Drollinger

January 31, 2025

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Employee Rating

Just bought a new truck from Byers, and I have to say, the whole process was absolutely stress-free. From browsing their website to driving off the lot, everything was smooth and easy. Their website ma More

by SA77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Grijak

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