Steve Ermer
Steve Ermer at Sapaugh GM Country

Steve Ermer | Page 5

Preowned Vehicle Sales

Sapaugh GM Country

1435 McNutt Street
Herculaneum, MO 63048

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4.6
111 Reviews

Over all my years here I have watched Sapaugh grow from a small dealership to one of the largest in the state, and take great pride in all of our accomplishments. I have loyal customers all over the state of Missouri and Illinois, I enjoy watching their families grow as they continue to make the drive back to Sapaugh for all their vehicle needs. I APPRECIATE each and every one of them for without their continued loyalty I wouldn't have enjoyed the success I've had. With great customer service, listening & understanding your needs I'm confident if given a chance, you will find that Sapaugh is a great place to do business. Please give me a call if I can be of help. I'd love to add your family to mine.

4.6

111 Reviews

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111 Reviews of Steve Ermer

June 20, 2017

Dealership Rating
Employee Rating

Steve Ermer I had a good experience at Sapaugh. Steve Emer is a great sales person to work. He follows through with what he says. Thank you Steve. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2017

Sapaugh GM Country responded

Ryan, thank you so much for taking time out of your day to share your experience with everyone. I am happy to hear that you had a great experience working with Steve. I will certainly pass on your feedback to him and we look forward to working with you again in the future! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

April 04, 2017

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Fantastic experience! This is our 4th vehicle purchase from this dealership. We drive 3+ hours to get there, but the drive is worth the treatment that is given to their cu More

by vdubprofessor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanover

Apr 05, 2017

Sapaugh GM Country responded

It was a pleasure to read about your 4th car-buying experience at Sapaugh Motors. Congratulations on your new purchase! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way.It's delightful to know Steve provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 19, 2017

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Online purchase This was a an excellent online purchase, minimal hassle. They made everything very easy for me. Only thing I would recommend is to teach their deliver More

by mcross2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2017

Sapaugh GM Country responded

Thank you and congratulations on your purchase! I'm so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. I am sincerely grateful for your business and enjoy your car! Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 04, 2017

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Excellent professionalism. The crew at Sapaugh are experienced professionals who uphold the traditions established by Larry. They display respect and poise when dealing with cus More

by Freeze11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirk Linderer, Joe Clemens, Tom Crenshaw , John McCarthy

Mar 06, 2017

Sapaugh GM Country responded

Congratulations on your new car! Sapaugh Motors would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and will be ecstatic to hear you left our store satisfied. Thank you for trusting us with your car buying needs and it was a pleasure working with you. I will share your comments with our team and I look forward to seeing you at our dealership in the future. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

February 10, 2017

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Steve Ermer I have been buying from Sapaugh for a number of years. I think I'm up about 15 vehicles now. I love everything about Sapaugh. Dave Copeman Was my fir More

by Rocklf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Feb 15, 2017

Sapaugh GM Country responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the Sapaugh Motors family, so I am glad that our team has always and continues to provide excellent assistance. I will be sure to share your feedback with Steve and the rest of the team. Know our working relationship will continue to be successful in years to come. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

December 03, 2016

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Great service I had a wonderful experience. Experienced some difficulties with an unexpected recall but they provided me with a car to drive until it cleared up. Af More

by stuhls1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2016

Sapaugh GM Country responded

Congratulations on your new purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

December 02, 2016

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Employee Rating

The way it should be From the moment that we stepped on the lot we were offered any assistance or guidance we needed. Upon speaking with Steve Ermer we quickly felt a posi More

by Tina K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2016

Sapaugh GM Country responded

Tina, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Steve is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new purchase! We appreciate your recommendation as well. If you have any questions or concerns, please do not hesitate to come see us. Respectfully, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

October 27, 2016

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Very Smooth Process We had a very positive experience with this dealership and the salesman Steve Ermer. We had stopped in dealership and told Steve what we were looking More

by Sharon A McCartney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McCarthy

Oct 28, 2016

Sapaugh GM Country responded

Sharon, thanks for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Steve and John. We appreciate you for your recommendation as well. Thank you for choosing us for your automotive needs and we look forward to meeting all your future auto needs the next time you need us. Thanks again. Warm regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

September 21, 2016

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Employee Rating

Friendly service Steve took the time to listen to our needs and only show vehicles that fit, not trying to push higher priced items or vehicles they wanted to sell. More

by Themann75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2016

Sapaugh GM Country responded

Hi, and thank you for this great review! We're excited to hear that Steve took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! Be well, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

September 17, 2016

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Employee Rating

Personalized Service Steve makes the car buying process a very positive experience. If you give him a breakdown of what you need he will work hard to find you a car that More

by Dan Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2016

Sapaugh GM Country responded

Thank you for your review, Dan. We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Be well, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

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