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Steve Fordham
385 Reviews
With over 30 years of experience servicing high end automobiles in the Dallas-Fort Worth area, Steve Fordham has the experience and extensive network necessary to take on the complexities of your vehicle’s service needs. Steve has worked in management at numerous local luxury automobile service departments, where he has consistently maintained a nationally-recognized excellent customer service satisfaction rating. In addition to meeting customer demands for luxury automobile service, Steve also maintains close contact with the local automotive enthusiast community. Steve has personally organized regular Sunday Morning Drives for his clients and friends through Texas’ scenic roads, including weekend driving retreats across the Southwest. In addition, Steve coordinates quarterly high performance driver education programs at closed courses such as MotorSports Ranch. His automotive knowledge and enthusiasm is expansive and he’s ready to apply his know-how to your fine automobiles.
Read moreDealership Experience
14 yrs, 1 mo
Industry Experience
41 yrs, 4 mos
Languages Spoken
English
385 Reviews
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385 Reviews of Steve Fordham
September 15, 2021
I was very pleased with my recent visit to Boardwalk Ferrari.Both Steve and Paul gave me excellent service and everything went like clockwork.Very happy. Ferrari.Both Steve and Paul gave me excellent service and everything went like clockwork.Very happy. More
by r8gtcoupe
Other Employees Tagged: Paul Frey
August 18, 2021
The folks there, from Steve the Service Manager to Chris Williams who was my service manager, are extremely well informed, professional and customer service focused. The prices seem quite high, but it is Williams who was my service manager, are extremely well informed, professional and customer service focused. The prices seem quite high, but it is a Ferrari after all. I certainly sleep better knowing that they do their best to keep the car in outstanding condition. They did overlook 'resetting' the SERVICE DUE SOON' message on the instrument panel, but I'm hoping they will give me instructions on how to do that myself without a return to the dealership. More
by tooold2race
Other Employees Tagged: Chris Williams
August 02, 2021
As always, the service team is excellent. They get the job done (service & warranty items) and the car is finished when they say it's finished. job done (service & warranty items) and the car is finished when they say it's finished. More
by WJG
Other Employees Tagged: Paul Frey, Chris Williams
July 25, 2021
Steve Fordham and Chris Williams were a pure pleasure to work with. Every aspect of the service was coordinated. The pick up and delivery was done at my convenience. Timely emails kept me informed of the p work with. Every aspect of the service was coordinated. The pick up and delivery was done at my convenience. Timely emails kept me informed of the progress. This was probably the best service experience I ever had. More
by Larry
Other Employees Tagged: Chris Williams
July 04, 2021
Steve Fordham is a pleasure to work with. He communicates effectively and takes on issues that would be hard for us to do locally, like repairing some curb rash on our painted rims. communicates effectively and takes on issues that would be hard for us to do locally, like repairing some curb rash on our painted rims. More
by jack.evans
Other Employees Tagged: Amanda Marie Tovar
June 24, 2021
Brought my car in for some touch up paintwork on the airdam. Can't tell where it was painted. VERY happy with how the car came out and how I was treated as a customer. Highly recommend Boardwalk, Chr airdam. Can't tell where it was painted. VERY happy with how the car came out and how I was treated as a customer. Highly recommend Boardwalk, Chris Williams and Paul Frey. More
by Sam Jones
Other Employees Tagged: Paul Frey, Chris Williams
June 09, 2021
With the easing of the pandemic, we've been catching up on needed maintenance. 40K mile service on the wife's Cayenne, which we bought @ Boardwalk, plus a new set of rear tires. This was preceded by replac on needed maintenance. 40K mile service on the wife's Cayenne, which we bought @ Boardwalk, plus a new set of rear tires. This was preceded by replacing a defective rear light assembly on my 911, plus an oil/filter change for good measure. And, was followed by installing new TPMS on our Ferrari California. All cars are now back home and ready for the warm weather driving season! As always, the communication from the BF team is great. The cars are ready when promised, and always clean and ready to go. More
by tomc_mets
Other Employees Tagged: Paul Frey, Chris Williams , Amanda Marie Tovar
June 05, 2021
I appreciate Boardwalk's service department. Steve Fordham, Paul Fry, and Chris Williams went the extra mile to complete the service and maintenance work on my 456M. It runs great and no problems. T Fordham, Paul Fry, and Chris Williams went the extra mile to complete the service and maintenance work on my 456M. It runs great and no problems. Thanks! Jerry Webber More
by deeprivergarage
Other Employees Tagged: Paul Frey, Chris Williams
June 01, 2021
Steve in his service team always do fantastic. They came to pick up two of my cars and worked on another one on site. He kept me updated and informed the whole time and brought them back home when complete. to pick up two of my cars and worked on another one on site. He kept me updated and informed the whole time and brought them back home when complete. Easy invoicing and payment online. More
by mike
Other Employees Tagged: Paul Frey
May 31, 2021
Amazing customer service, attention to detail, communication, and professionalism. Steve Fordham is the best there is! Thank you for making everything so easy. I greatly appreciate Steve taking in communication, and professionalism. Steve Fordham is the best there is! Thank you for making everything so easy. I greatly appreciate Steve taking initiative and proactively inspecting the car for other issues so I can save time. I completely trust him and the service department. Turnaround times are quick. Thank you! More
by Ferrari Portofino
