Steve Fordham | Page 19

Excellent customer service Previous to my experience with Boardwalk Ferrari, I would not consider owning a Ferrari in a city without a dealership. However, they have made Ferra Previous to my experience with Boardwalk Ferrari, I would not consider owning a Ferrari in a city without a dealership. However, they have made Ferrari ownership possible with their excellent service department. Paul Frey is my service advisor and is a pleasure to work with in all of the scheduling and transportation needed to bring in my vehicles from Kansas. More

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Boardwalk Ferrari has great Service! Boardwalk Ferrari has great Service and you'll need great service if you have the Ferrari I do! Paul Frey and Steve Fordham have provided top notch Boardwalk Ferrari has great Service and you'll need great service if you have the Ferrari I do! Paul Frey and Steve Fordham have provided top notch service yet once again. Those two individuals (as I haven't worked with or spoken too anyone else) have got all of the issues once again sorted with my car. Thank you. On my review several months ago when my Ferrari was in the shop with <100 miles, another electronic problem came up again at ~650 miles. Imagine that! Between the delivery of the vehicle and all the warranty work that has happened, Ferrari has put 20% of the total miles on my car to date. That says 20% of the current cars miles have been driven to diagnose and test the car to find out what the problems have been. If we base the time the car has been out of my hands, the car arrived to me new June 7, 2019. Up to when I just received the car back on Jan 13 2020, the car has been in my hands for a total of ~220 days. Of those ~220 days, ~61 of those days the car has been away for repair work twice. That means the car has not been in my garage for ~26% of the time I’ve owned it but rather being repaired. It appears that when my car was manufactured, it must have been the day following an Italian celebration where a lot of drink was consumed and the workers were hungover when they built my 812 SuperFast. In the end, Boardwalk Ferrari has been fixing things that should never had been a problem to begin with. My frustrations are directed at Ferrari, not the people who service and repair the vehicle. More

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ANOTHER GREAT SERVICE EXPERIENCE The professionalism and focus on customer satisfaction is really outstanding. Steve Fordham and his entire service team, including Amanda, always kee The professionalism and focus on customer satisfaction is really outstanding. Steve Fordham and his entire service team, including Amanda, always keep me informed AND live up to their commitments. The cost of the service is high.... but you get value that is in line with that cost. I only wish the store was closer but they make the trip worthwhile More

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Best Ferrari Purchasing, Service, and Ownership Experience Purchasing: Jhannifor is fantastic, easy to work with, and gets things done. She is the best. Servie: Steve and Paul are very knowledgable, helpful Purchasing: Jhannifor is fantastic, easy to work with, and gets things done. She is the best. Servie: Steve and Paul are very knowledgable, helpful, and forthright. They know what customer service is about and they deliver. Ownership Experience: Boardwalk makes owning the a Ferrari a truly enjoyable experience. More

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Lindsey is the reason I buy Ferrari’s from Boardwalk. She is professional, knowledgeable (not to mention beautiful) and easy to work with . I look forward to working with her ( as well as Brian Benjamin/ ano is professional, knowledgeable (not to mention beautiful) and easy to work with . I look forward to working with her ( as well as Brian Benjamin/ another excellent representative!) in the future. More

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Best Service As usual the top notch and friendly service by Steve Fordham, and Naz Hormozi. Boardwalk meets and exceeds customers expectation with excellence, whic As usual the top notch and friendly service by Steve Fordham, and Naz Hormozi. Boardwalk meets and exceeds customers expectation with excellence, which keeps us coming back for servicing all our vehicles. More

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New Cayenne! Needed a new truck to replace the wife's much beloved, but high-mileage daily driver. A lightly used 2018 Cayenne Platinum - essentially a base Cayenn Needed a new truck to replace the wife's much beloved, but high-mileage daily driver. A lightly used 2018 Cayenne Platinum - essentially a base Cayenne with the most popular options checked off - popped up on the BF site. Perfect for what we were looking for. Sent an email to Jhanifor, who I had only briefly chatted with before while getting my Cali serviced, arranged a test drive. No high pressure sales tactics, car had a few issues which thw wonderful service folks addressed. And, now we have a nice truck for Costco & airport runs, and, best of all, the dog loves riding in it! :) More

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Fabulous team effort with Amanda and Steve Lindsey, I realized my reply may not have reached you... Lindsey, sorry for the delay in getting back to you. Vicky and I greatly appreciate the “m Lindsey, I realized my reply may not have reached you... Lindsey, sorry for the delay in getting back to you. Vicky and I greatly appreciate the “mini tour” you gave. We are not new to exotic cars... however, we are new to the “Ferrari Family”. When our 458 (yes, it is blue and not red) departs Boardwalk tomorrow, the welcome you, Amanda, and Steve gave to us set the standard in every way. We have been impressed with Boardwalk in every way. Please keep in touch!!!! More

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Lyndsey Redfern was, in a word, spectacular to work with. From our first contact through to delivery, she outperformed our greatest expectations. The Boardwalk Ferrari group as a whole have earned our busi From our first contact through to delivery, she outperformed our greatest expectations. The Boardwalk Ferrari group as a whole have earned our business and Lyndsey has earned our trust and I will be purchasing another Ferrari from her in the near future. I cannot give a higher personal recommendation. More

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As always Boardwalk delivers way above expectations. Steve, Paul and Naz are always super helpful and continue to provide outstanding service and hand holding when you need it. Steve, Paul and Naz are always super helpful and continue to provide outstanding service and hand holding when you need it. More

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