Steve Fordham | Page 23

Helping out a client in need. We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked i We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked it out for us, replaced the fuse while I waited, and didn't even charge us a cent! Great team of professionals! More

Report | Print

Electrical Issue Resolved I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transporte I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transported there to drive in a number of events. Fate took a horrible twist for me as my car began to experience a serious electrical problem only a few days before it was to be loaded on the transport truck. But Boardwalk came to the rescue and worked literally day and night to identify the issue and fix it. The best news ever is that my car was repaired in time for my trip to be a total success. I cannot praise Boardwalk and their incredible service team enough. They are the best I have ever seen because they were willing to go way above and beyond the norm to make a satisfied customer. More

Report | Print

A++ service team I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experi I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experienced a small issue with the car. When I took it in Steve Fordham worked me in within minutes and found out what the issue was and Paul Frey followed up to make sure the issue was taken care of - which later turned out to be a smaller issue than initially thought. They we’re ready to go to bat for me regardless. No wonder they have 5 star review. Will definitely be a loyal customer for the foreseeable future. Hoping to upgrade my Ferrari there soon as well. More

Report | Print

Most trusted service dept Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that they will not cheerfully address it. The quality of service and the friendliness of all of the staff is superior to any other dealership I have dealt with in my 40 years of automobile ownership. More

Report | Print

Service normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive commun normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd... More

Report | Print

Excellent servcie Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve runs a top notch service department. More

Report | Print

Excellent Service From The Top Notch Team at Boardwalk The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They have done work installing aftermarket mods on my McLaren several times and each time the work has been flawless and completed exactly when promised. Steve and the entire Service Team are great! More

Report | Print

Repairs on my 2000 Ferrari What can I say but just excellent service from Steve and his team. I had many exotics vehicles but by far this dealership was the best experience I e What can I say but just excellent service from Steve and his team. I had many exotics vehicles but by far this dealership was the best experience I ever had with any dealership I came across More

Report | Print

Magicians Just ten days into ownership of my Ferrari F12, with less than 500 total miles on the odometer, I had the unfortunate experience of being peppered wit Just ten days into ownership of my Ferrari F12, with less than 500 total miles on the odometer, I had the unfortunate experience of being peppered with stones from a passing rock hauler. No dents, but numerous little chips in the paint, a chipped headlight, and a chipped windshield. Talk about being sick to your stomach! Steve Fordham, Boardwalk Ferrari's Service Manager, said his team would handle everything from meeting with the insurance adjuster to repairing all damage to like-new condition. And they absolutely did. No fuss, no muss, no stress. While the car was under their care, I authorized the installation of a complete front end clear protective film (just in case something like this ever occurred again). The film was expertly done and gives me more peace of mind. Steve and his team are truly professional in every respect. More

Report | Print

Service needs to live up to brand Ferrari Whenever the car goes down, I have a fear of taking the car to service, as I never get a timely estimate of how long do I need to rent a car for. Upgr Whenever the car goes down, I have a fear of taking the car to service, as I never get a timely estimate of how long do I need to rent a car for. Upgrading from Porsche and BMW to Ferrari I expected stellar customer service, but frankly had been disheartened. Overall Naz Hormozi has been a blessing as she breathes a fresh breath of customer service. More

Report | Print