Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 59

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
647 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

647 Reviews

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647 Reviews of Steve Furtardo

February 04, 2019

Dealership Rating
Employee Rating

the BEST! Flood Wakefield service dept. is wonderful! Everyone there is incredible! Thank you!!!! You guys and lady are always SO thorough, dependable, & th More

by RACHEL.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty, Bill - head of service

Feb 08, 2019

Flood Mazda responded

RACHEL.STEWART, Thank you for your kind words and the awesome review! Regards, The Flood Mazda Team

February 01, 2019

Dealership Rating
Employee Rating

Quick The service was quick. I was kept informed and my approval was sought before some work was done. My car was returned cleaner than when I turned it ov More

by SSLYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty, Paul Martinelli

Feb 08, 2019

Flood Mazda responded

SSLYMAN, Thank you for the awesome review! We are happy to deliver top quality work and customer service experiences. Thank you for choosing us! Regards, The Flood Mazda Team

February 01, 2019

Dealership Rating
Employee Rating

Great service Went in for oil change and inspection.everyone was very helpful and accomodating. Easy to schedule an appointment. Like that they offer coupons. Thank More

by GAC08
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hagerty

Feb 08, 2019

Flood Mazda responded

GAC08, Thank you for choosing us for your automotive needs! We are happy to hear that you had a great service experience with us at Flood Mazda! We appreciate your business and thank you for your review. Regards, The Flood Mazda Team

January 29, 2019

Dealership Rating
Employee Rating

Excellent and accommodating I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them an More

by DOONE0307
Recommend Dealer
Yes
Jan 31, 2019

Flood Mazda responded

DOONE0307, Thank you for the great feedback and thank you for choosing us for your automotive needs. We appreciate your business! Regards, The Flood Mazda Team

January 29, 2019

Dealership Rating
Employee Rating

Service Dept. Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil chang More

by DAVECOWEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 11, 2019

Flood Mazda responded

DAVECOWEN, The Mazda Company is obligated to inform customers of any recalls. It is mandated by federal law. Our goal at Flood Mazda is to accommodate all of our customers as quickly as possible. Unfortunately the parts for the airbag recall were on back order as it was a high demand recall notice. We apologize for any inconvenience this might have caused. You can come in at anytime for an oil change even if you do not have an appointment. We will even come pick-up your vehicle, service it and return it to you when it is finished if this should make things easier for you. We do hope that your next appointment with us is a better experience for you. Thank you for your business and for your understanding. Regards, Bill Albro Service Director Flood Mazda 401-2844700

January 29, 2019

Dealership Rating
Employee Rating

Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff More

by KARENASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Jason Palmari , Alyssa Hagerty

Jan 29, 2019

Flood Mazda responded

KARENASH, Thank you for the recommendation! We are very happy to hear that you had an enjoyable experience with us here at Flood Mazda. We appreciate your business! Regards, The Flood Mazda Team

January 29, 2019

Dealership Rating
Employee Rating

Exceptional Recently moved to the area so this was my first time visiting Flood Mazda. While all of the Mazda’s I have used have been positive experiences, Wakefi More

by KSTPIERRE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2019

Flood Mazda responded

KSTPIERRE18, Welcome to the area and thank you for giving us the opportunity to earn your business. We are happy to hear that you had an exceptional experience. Thank you for taking the time to leave us your feed back and for your recommendation! We look forward to helping you with any of your future automotive needs. Regards, The Flood Mazda Team

January 29, 2019

Dealership Rating
Employee Rating

Expected Alyssa . I was upset that my online reservation was for Alyssa and she was not there. But Steven helped and I got what was needed for my car. More

by DJTEKNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2019

Flood Mazda responded

DJTEKNOS, Thank you for continuing to choose us to do business with. Every member of The Flood Mazda Team has the same goal to deliver the highest standards in work quality and customer service. Though you were expecting Alyssa, we are happy to hear that Steve and our service team were able to deliver the same level of workmanship your accustom to with Flood Mazda. Thank you for taking the time to leave us your feed back and thank you for your business! Regards, The Flood Mazda Team

January 28, 2019

Dealership Rating
Employee Rating

Great service. Steven at the front desk was great to work with. Very friendly and he updated me promptly. The service done to my car was done very well also. More

by ANTHONY_HASSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Sullivan, Andrew Benford, Justis Noka

Jan 29, 2019

Flood Mazda responded

ANTHONY_HASSELL, We are happy to hear that you had great service! Thank you for choosing us for your automotive needs, we appreciate your business. Regards, The Flood Mazda Team

January 25, 2019

Dealership Rating
Employee Rating

Excellent, as Usual I had a battery replacement emergency that AAA was unable to help me with. Planning ahead seems to be a skill that AAA is incapable of. Steve at the More

by LYNNCEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2019

Flood Mazda responded

LYNNCEEL, We are so happy to hear that we were able to help you with your battery replacement. Our goal is to make sure we deliver the best service possible. We are glad that Steve and our team were able to meet your expectations! Thank you for the great review and we look forward to future business with you. Regards, The Flood Mazda Team

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