Steve Furtardo | Page 61

wonderful people to deal with Very efficient, thorough in their explanation of things. I feel confident that everything has been taken care of with maintenance and the car always l Very efficient, thorough in their explanation of things. I feel confident that everything has been taken care of with maintenance and the car always looks better than when I came in with it ! More

by KSQUILLANTE Verified Customer Verified Customer

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disappointed 2 hours for a scheduled oil change!! they used to vaccum your car and no longer do that, not sure what has changed but I was very disappointed 2 hours for a scheduled oil change!! they used to vaccum your car and no longer do that, not sure what has changed but I was very disappointed More

by JENNIFER. St Verified Customer Verified Customer

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Good and friendly service I got basic oil change and tire rotation service. The service person asked whether I had any other concerns and was attentive to my needs, I got basic oil change and tire rotation service. The service person asked whether I had any other concerns and was attentive to my needs, More

by BEPROULX Verified Customer Verified Customer

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Great service! Great staff, especially from Steve Furtado in service. He always goes out of his way to make sure his customers are happy. I would definitely recomm Great staff, especially from Steve Furtado in service. He always goes out of his way to make sure his customers are happy. I would definitely recommend Flood Mazda to anyone looking for a new vehicle! More

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Install Appl CarPlay/Android Auto: Friendly, professional Steve was very easy to work with and very professional. As far as I can tell, they did an excellent job installing the new USB terminals & software fo Steve was very easy to work with and very professional. As far as I can tell, they did an excellent job installing the new USB terminals & software for Apple Car Play/Android Auto. It was easy to make an appointment and to pick the car up. Also, because I was laying up the Miata for winter, I had to juggle cars, and there were no issues with me leaving cars there while I took the MX5 to its winter home. Only 4/5 stars for a few reasons. #1, I'm angry with Mazda for making it so expensive ($400) to retrofit a 2017 car with something it should included as standard equipment, as most other manufacturers did at the time. This is by far my biggest gripe. #2, It turns out that this setup is very sensitive to the quality of the USB cable used to connect the smart phone. I brought my own cable, but had to drive back to the dealership when I couldn't get Android Auto to work. Jason was very, very helpful diagnosing the problem as my USB cable. It seems to me that for a $400 installation of something that should have been included in the first place, Mazda and/or the dealership ought not be so cheap as to not include an 8-inch USB cable. At the very least, the service department should sell them at cost and encourage customers to try their own USB cables before leaving the dealership, so they can purchase a new one if necessary. #3, They knew I was laying up the car for winter. When I brought the car in, I didn't notice that there were leaf stains on it. When they checked it out, they could have noticed and then washed the car. They did, at my request, vacuum the car. But there still were leaves and debris in the frame of the trunk and in the convertible roof area. I had to take the car to a nearby car wash to get it completely ready to store for the winter. #4, the car wasn't quite ready when it was promised. More

by swampy Verified Customer Verified Customer

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Great people,very professional, on time repair. Steve furtardo ,very professional, easy to talk to,very knowledgeable,even when it was raining hard that day,he went out with me to my car,and had my Steve furtardo ,very professional, easy to talk to,very knowledgeable,even when it was raining hard that day,he went out with me to my car,and had my dammaged rear windshield wiper replaced ,great guy......thanks steve More

by armeni2 Verified Customer Verified Customer

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Same great service I have expected to receive. Steve and Alyssa continue to provide superb customer service each time a visit. What more can a customer ask for? They continue to impress more wit Steve and Alyssa continue to provide superb customer service each time a visit. What more can a customer ask for? They continue to impress more with each visit. More

by bigbill Verified Customer Verified Customer

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Professional Automobile Work. Quick, easy , and friendly service.. Everything was conducted and completed as I requested. Will go back repeatedly. Getting service appointment with Quick, easy , and friendly service.. Everything was conducted and completed as I requested. Will go back repeatedly. Getting service appointment within a day was appreciated. More

by OCEANSTATE100 Verified Customer Verified Customer

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Mazda 5 experience Keep up the good work FLOOD MAZDA. Both service and sales departments deliver as promised with efficiency and friendliness . Will always reccomend F Keep up the good work FLOOD MAZDA. Both service and sales departments deliver as promised with efficiency and friendliness . Will always reccomend Flood Mazda to my friends and family! More

by MARYLOU37 Verified Customer Verified Customer

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Great Experience, Incredibly Friendly employees Regardless of how simple the work done on my vehicle, I have never had any issue at this location. Employees are always genuinely kind and friendly. G Regardless of how simple the work done on my vehicle, I have never had any issue at this location. Employees are always genuinely kind and friendly. Great Service More

by walkercody92 Verified Customer Verified Customer

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