Dealership Experience
16 yrs, 10 mos
Industry Experience
38 yrs
Languages Spoken
English
392 Reviews
Write a Review392 Reviews of Steve Grady
May 20, 2023
My wife and I had another GREAT experience buying our new 2023 Honda Ridgeline from Valley Honda. Steve Grady and Kevin Hanna shared the duties handling our sales transaction. Over the years we have b new 2023 Honda Ridgeline from Valley Honda. Steve Grady and Kevin Hanna shared the duties handling our sales transaction. Over the years we have bought 8 cars (5 new /3 used) from Valley Honda. Steve has been involved in 6 of our purchases. This is the first time we have had the honor of working with Kevin. Year on year, Valley Honda outshines other dealerships - including local Honda dealerships. From the salesforce, to the shop, to the parts department, Valley Honda is, without a doubt #1. Steve Grady is a wealth of knowledge concerning the Honda products. He is honest. He is not pushy. Steve is pleasant and patient. He helped us quickly appreciate all the important aspects of our new Honda Ridgeline. Steve makes buying a new car/truck easy and seamless. Kevin Hanna handled our paperwork and trade-in negotiations. Although we had just met, it seemed felt like we have known him for much longer. In the Honda tradition, he was easygoing, patient, efficient and knowledgable. In has capable hands we did our entire transaction in 1.5 hours. After the weekend, he called to see how we liked the truck and if we had any questions Kevin was 1st class all the way. Thanks Steve and Kevin for another great sales experience at Valley Honda. More
Other Employees Tagged: Kevin Hanna
May 09, 2023
We leased a new Accord LX and were very pleased with the service provided by Nick Theodor. Nick took the time necessary to make us feel comfortable in test driving several models, explaining the new featur service provided by Nick Theodor. Nick took the time necessary to make us feel comfortable in test driving several models, explaining the new features and understanding our purchasing needs. I can honestly say that Nick is one of the best sales people we've had. And, Valley Honda has been great over the last 6-7 years with our other vehicle a CRV. More
Other Employees Tagged: Nick Theodor
April 06, 2023
What a pleasure it was to buy a vehicle thru Valley Honda and with Steve Grady! Steve was attentive, informative and very knowledgeable about the vehicle I was purchasing. Steve went above and beyond to be and with Steve Grady! Steve was attentive, informative and very knowledgeable about the vehicle I was purchasing. Steve went above and beyond to be sure my car was set for me to use all the features before I left the dealership. Cannot say enough good things about Valley Honda and everyone that was involved with my purchase. Great dealership and I will be back. More
Other Employees Tagged: Jim Hanahan
April 05, 2023
It was very clean and all the staff I interacted with were very friendly and helpful. The car was at a reasonable price when sold and really nothing shady or anything bad can be said about Valley Honda. were very friendly and helpful. The car was at a reasonable price when sold and really nothing shady or anything bad can be said about Valley Honda. More
Other Employees Tagged: Jim Hanahan
March 24, 2023
Valley Honda is the most welcoming and friendly dealership my wife and I have stepped into. Our sales rep Steve Grady was very knowledgeable and informative about Honda products. If you are looking dealership my wife and I have stepped into. Our sales rep Steve Grady was very knowledgeable and informative about Honda products. If you are looking for a car this is the place to go. More
Other Employees Tagged: Stephanie in finance
January 26, 2023
Steve kept us appraised of the situation with the arrival of new 2023 Honda CRV and was very helpful in the purchase process. Thanks, Steve! Gopal komanduri of new 2023 Honda CRV and was very helpful in the purchase process. Thanks, Steve! Gopal komanduri More
January 24, 2023
I visited several dealerships around the area before settling on Valley Honda and am pleased with my experience there. It was worth the drive from Chicago to Aurora (more than once since the vehicle was settling on Valley Honda and am pleased with my experience there. It was worth the drive from Chicago to Aurora (more than once since the vehicle was on back-order). Other dealerships wanted to charge a "market adjustment" and push other unnecessary features in order to purchase a vehicle and were shady in how they tried to sneak that line item past customers. Valley Honda prides itself on selling at or below MSRP, even in the current market conditions. They charged a refundable deposit to pre-order/reserve and were in regular communication until we received our beautiful new vehicle. This made me appreciate their ethics and professionalism. Because they don't try to cheat you by charging above MSRP they do have tighter margins on trade-ins, but my trade-in wasn't going to have much value regardless, so it was a fair outcome. Steve Grady was a pleasure to work with. More
January 23, 2023
Steve Grady is the best! Second Honda from him and Valley. Purchased Accord in 2019. Kept us update on entire production and delivery process Valley is a super c Second Honda from him and Valley. Purchased Accord in 2019. Kept us update on entire production and delivery process Valley is a super clean dealership. Great customer service and vibe! Always feel welcomed by all staff members. Minimal wait time for service. If extended they let you know right away. More