Steve Heidler

The actual buying experience was okay. However, I was told the car would be ready to pick up a couple days later and it has now been 2.5 weeks and I still don’t have a ETA on when the car However, I was told the car would be ready to pick up a couple days later and it has now been 2.5 weeks and I still don’t have a ETA on when the car will be ready. There seems to be no urgency whatsoever and a lack of communication between team members and with me. If they were not ready to sell the car, I would have waited but the cat and mouse game I’m playing with the dealership has become an increasingly frustrating experience. I asked to see if they could offer a second key fob and could not even help with that. More

by Ashton Verified Customer Verified Customer

Report | Print

I walked in knowing my parameters on what i wanted and wasnt pressured to try and get a newer year. jonathan was great! My only gripe would be that the detailers missed cleaning out the center console an wasnt pressured to try and get a newer year. jonathan was great! My only gripe would be that the detailers missed cleaning out the center console and a few sticky patches with hair from previous owners dogs. Currently working with them about an issue when in accessory mode it says to check charging system. More

by NPALMER84THETINMAN Verified Customer Verified Customer

Report | Print

Thank you Toyota, It’s our 4 th car we purchased at Freeway Toyota. And thank you Steve for treating us like Family. Freeway Toyota. And thank you Steve for treating us like Family. More

by josephdsalazar1969 Verified Customer Verified Customer

Report | Print

Javier in service is the best. Very caring about you and your vehicle, the best Very caring about you and your vehicle, the best More

by ROBERTALLMAN Verified Customer Verified Customer

Report | Print

I would love to buy all my future cars from this dealership! What a smooth process and delivery of my car! dealership! What a smooth process and delivery of my car! More

by rtadwalkar Verified Customer Verified Customer

Report | Print

This dealership has great communication and handles our car with care. I will definitely bring my car back for services here. car with care. I will definitely bring my car back for services here. More

by kathypicchi Verified Customer Verified Customer

Report | Print

Go to Steve he is amazing and will get you the best deal and answers all your questions! and answers all your questions! More

by leslij23 Verified Customer Verified Customer

Report | Print

Most amazing experience I have ever had ! The entire staff was amazing! The GM was as well! They made it happen !!! The entire staff was amazing! The GM was as well! They made it happen !!! More

by TEE Verified Customer Verified Customer

Report | Print

They are knowledgeable and courteous They keep up to date on the service I might need. date on the service I might need. More

by jdecosta4662 Verified Customer Verified Customer

Report | Print

EXCELLENT SALES AND SERVICE FROM SALES REP STEVEN TO MANAGER OSCA AND GM STEELE. THANKS FOR THEIR HONESTY TO PRICING , PATIENCE TO TALK, AND NIGOTIATION, AND EXCELLENT DELIVERY SERVICE. WE WILL COME BAC MANAGER OSCA AND GM STEELE. THANKS FOR THEIR HONESTY TO PRICING , PATIENCE TO TALK, AND NIGOTIATION, AND EXCELLENT DELIVERY SERVICE. WE WILL COME BACK WHEN WE NEED THEIR SERVICE. More

by frankffx Verified Customer Verified Customer

Report | Print