Dealer Reviews
Cars for Sale
Dealer Log In
12 Reviews of Justice Palms
July 18, 2026
Worst post purchase customer service I have ever encountered. I purchased a RAV4 and had to get service to make my new key as the sales rep never responded and his colleagues covered for him as to w encountered. I purchased a RAV4 and had to get service to make my new key as the sales rep never responded and his colleagues covered for him as to where the second key was. Never got return calls from the sales manager where inleft messages at least 3 times. After 3 weeks I connected with the service dept who had the key made after a week. The story I was given upon purchase was that they were to mail me the second key which was an impossible statement (unknown at that time) as they need the car to program it. Buy somewhere else. Service dept is amazing. More
by Marisol
Verified CustomerOther Employees Tagged: Amber Rosales, Steele Driskill , Anthony the sales rep
September 01, 2025
The customer service—from being greeted upon arrival to leaving upon completion —is excellent. Good customer service is almost a lost art these days so it stands out all the more. From snacks, drinks & cha leaving upon completion —is excellent. Good customer service is almost a lost art these days so it stands out all the more. From snacks, drinks & charging stations, to quick service and kind agent explanations of services performed, five star. Worth my drive from Monterey to Gilroy. More
by karenandrews159
July 16, 2025
I walked in knowing my parameters on what i wanted and wasnt pressured to try and get a newer year. jonathan was great! My only gripe would be that the detailers missed cleaning out the center console an wasnt pressured to try and get a newer year. jonathan was great! My only gripe would be that the detailers missed cleaning out the center console and a few sticky patches with hair from previous owners dogs. Currently working with them about an issue when in accessory mode it says to check charging system. More
by NPALMER84THETINMAN
Other Employees Tagged: Johnny Browse, Amber Rosales, Luis Salas, Oscar Pevez, Jason Rosales, Jonathan Aguero, Steve Heidler, Joe Wright, Gevardo Hinojosa
June 15, 2025
I would love to buy all my future cars from this dealership! What a smooth process and delivery of my car! dealership! What a smooth process and delivery of my car! More
by rtadwalkar
Other Employees Tagged: Amber Rosales, Alexander Archila, Luis Salas, Joseph Gonzales, Oscar Pevez, Jason Rosales, Steve Heidler, Joe Wright, Gevardo Hinojosa
June 09, 2025
This dealership has great communication and handles our car with care. I will definitely bring my car back for services here. car with care. I will definitely bring my car back for services here. More
by kathypicchi
June 03, 2025
Most amazing experience I have ever had ! The entire staff was amazing! The GM was as well! They made it happen !!! The entire staff was amazing! The GM was as well! They made it happen !!! More
by TEE
April 18, 2025
Dealership has been great from purchase to service. Only somewhat negative comment would be that while waiting at the dealership, I received a text with all these urgent matters concerning my vehicle w Only somewhat negative comment would be that while waiting at the dealership, I received a text with all these urgent matters concerning my vehicle which were then discussed with me by my service technician. I would have preferred the review/discussion prior to receiving the “doom and gloom” text More
by abcdandss
March 31, 2025
Great dealership Sales Service and Parts Ask for Ivan Cordova in sales before the new auto Tariffs kick in on April 3, 2025 Cordova in sales before the new auto Tariffs kick in on April 3, 2025 More
by squidaudio
Other Employees Tagged: Johnny Browse, Alexander Archila, Joseph Gonzales, Jesus Eravisto, Robert J Castro, Jonathan Aguero, Steve Heidler, Gevardo Hinojosa , IVAN CORDOVA
March 31, 2025
This is the second car that I bought from this car dealership. The first one was for my daughter almost two years ago. This car is for my son. I came back because I appreciate the customer service. dealership. The first one was for my daughter almost two years ago. This car is for my son. I came back because I appreciate the customer service. More
by PATTIABONCE
Other Employees Tagged: Oscar Pevez
March 10, 2025
Todo estuvo Excelente estoy muy feliz con toda la alluda y la atención que que tuvimos muchas gracias por todo 👍🙏❤️😁 y la atención que que tuvimos muchas gracias por todo 👍🙏❤️😁 More
by ariaross054
Dealership Inventory (210 Vehicles)
