"New purchase of 2020 Toyota Highlander Platinum"
Steve (and Dave) were great to work with. Took time to track down a hard to find Highlander and was very straightforward and clear. No surprises and easy to work with throughout the process, which made for a pleasant experience all around. Appreciate the straightforward approach and willingness to work with my “asks”.
Steve was friendly, courteous, knowledgeable, and downright nice to work with. He did not hesitate at all when we changed our minds on colors and made sure we got what we really wanted. Not having purchased a 'new' car in over 20 years, this was an unexpected most pleasant experience!
"Super helpful & easy transaction. I am very pleased with..."
Super helpful & easy transaction. I am very pleased with the service & my used car buying experience. I will recommend Pappas Toyota to others for sure.
This was my first experience with Pappas and as we all know, purchasing a vehicle is a general pain and requires patience with the process. The Pappas experience with Steve was actually enjoyable, no hassle transaction. We were not left waiting too long, Steve kept us posted on the progress with finance and paperwork was completed swiftly. I would recommend Pappas to anyone as the sales staff on the showroom floor was pleasant and interacted with all customers. Top notch!!!
"Great...First time experience!"
Had never worked with this dealer before but after hearing some good things about Pappas and wanting to try the Toyota brand (after having owned several Nissans), I wanted to try working with a dealer closer to where I live. My wife and I recently bought a brand new Highlander and a used RAV4. While it’s a little too early to tell how happy we will be with the actual vehicles, since we just took delivery last week, we were very pleased with the buying and delivery experience! Steve Helmich in Sales and Brett Bales in Finance were both great to work with...and Lisa’s smiling face and helpful offering of assistance made it a pleasurable buying experience... Mike M.
"Going the extra mile to make a deal!"
- Mike C.
I wanted a specific model v6 4x4 Tacoma with a long bed in quicksand color and this dealership took the time to find exactly what I wanted and shipped the truck to STL from another state and gave me a good deal on my trade in as well. Much thanks!
"Steve was great to work with. Made the process of buying..."
Steve was great to work with. Made the process of buying a used car for our Grandson stress free. We got a dependable car for a fair price!
"Steve was a great salesman. Very informative without..."
Steve was a great salesman. Very informative without going overboard. We appreciate his timeliness being that we got there late and he was able to get us in and out in decent time.
"Customer Service "
Steve was great and not pushy at all! Nice to go to a dealership and be able to test drive the vehicle alone and not be hounded!
Steve was so professional and friendly and went the extra mile to meet our needs. We are very happy with our purchase and the service we received.