Steve Kikta

This is like the 4th survey I have submitted to either GM or Ferman Chevy and will be the same. This visit was my best visit. It was for a tire rotation and a Recall Notice. I was told by the service rep tha or Ferman Chevy and will be the same. This visit was my best visit. It was for a tire rotation and a Recall Notice. I was told by the service rep that it might take up to 4 hours or more for the recall fix. But with a little luck on my side it only took around 2 hours. They told me I was one of the lucky ones that there was no damage done and little more wrap and it was fixed. A small concern in regards to the tire rotation. Yesterday I got a jotice that one of my tires need air. When I pulled up to get air the info screen showed the front passenger tire needed the air. But when I checked the pressure it showed 41 not 31. So I checked all tires for their pressure and it actually was the rear passenger tire needed the added air. My question is, if the tires are rotated does the is there a reset needed on the info screen? More

by bvaughan53 Verified Customer Verified Customer

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Had a great experience overall while having my Silverado serviced for multiple issues. The dealership and Steve in the service dept took great care of me with my truck issues. Thanks so much for your help serviced for multiple issues. The dealership and Steve in the service dept took great care of me with my truck issues. Thanks so much for your help with my service issues! More

by cbritton99 Verified Customer Verified Customer

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I’ve been in that dealership service station department multiple times and have always received professional service. They get you in and get you out as fast as possible and will continue to use for Chevro multiple times and have always received professional service. They get you in and get you out as fast as possible and will continue to use for Chevrolet. Thank you. More

by guy.mcallister Verified Customer Verified Customer

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Steve was very helpful and kind yes yes yes yes yes yes yes yes yes yes yes yes More

by ppinder1990 Verified Customer Verified Customer

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Very pleasant and knowledgeable about your products. The sales staff was helpful without being overbearing. The sales staff was helpful without being overbearing. More

by jerverge Verified Customer Verified Customer

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Great service. Resononable prices. Friendly service personal, especially Steve K. Recommending Ferman Chevrolet to everyone. Resononable prices. Friendly service personal, especially Steve K. Recommending Ferman Chevrolet to everyone. More

by urbanotheresea Verified Customer Verified Customer

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Very professional and thorough. Very comfortable waiting room but it took two hours for an oil change. Very comfortable waiting room but it took two hours for an oil change. More

by Kim Verified Customer Verified Customer

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Great Chevy Dealership, it’s so nice to go for service work because everyone is so pleasant and respectful. Will always purchase my cars and have my work done there work because everyone is so pleasant and respectful. Will always purchase my cars and have my work done there More

by Dennywerner9 Verified Customer Verified Customer

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One of the most complete service I’ve had. Very pleased with the results and friendliness. Very pleased with the results and friendliness. More

by dlewis0406 Verified Customer Verified Customer

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After setting up my first service appointment they addressed most of my concerns. I've got my vehicle back and so far so good! addressed most of my concerns. I've got my vehicle back and so far so good! More

by plcgmc79 Verified Customer Verified Customer

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