Art Tavoularis

The dealership and my contact in the service department did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify th did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify the actual issue, which turned out to be that I needed a new 12V battery and to fix the loose wire. I especially want to recognize Arte who was the service advisor I worked with. He made the entire process easy, smooth, and straightforward from start to finish. He provided excellent customer service, communicated each step clearly, and has a great ability to keep customers calm during what can be a very stressful situation when their vehicle has unexpected problems. He was also able to provide me with a loaner vehicle for three days, or for as long as I needed until my car was repaired, which made the whole experience much less stressful. Overall, I had a great experience. The dealership was honest, efficient, and professional, and I would definitely recommend them. More

by sonia.mandal91 Verified Customer Verified Customer

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Very pricey for four shocks & six bump stops for a 2013 Silverado? Labor is way outta bounds being on SSI…. Silverado? Labor is way outta bounds being on SSI…. More

by Screaming Eagle 06 Verified Customer Verified Customer

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I’ve given Ferman Chevy multiple chances, and the biggest issue is still communication. On this visit, I scheduled ahead, dropped my truck off Monday, and was told diagnosis would take 1–2 days. Then I heard issue is still communication. On this visit, I scheduled ahead, dropped my truck off Monday, and was told diagnosis would take 1–2 days. Then I heard nothing for days despite repeated calls and texts. I was told the part wouldn’t arrive until Thursday, so I extended my rental for another week at an extra $400. Then Monday afternoon I got a call saying the truck was already repaired and ready. The work was fine, but the poor communication cost me time and money. More

by shawnam Verified Customer Verified Customer

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Art Tavoularis just doesn't miss. The man sees and knows all. Goes above and beyond every time I come through for me. Maybe its standard behavior but for me its not treatment I'm accu The man sees and knows all. Goes above and beyond every time I come through for me. Maybe its standard behavior but for me its not treatment I'm accustomed to. The man created a game plan, got me on a service schedule to get my vehicle up to date. Worked with me financially and never pressed or pushed. He takes care of me and my needs and ensures I get to relive that new car experience when I come to pick up my Suburban by having the amazing detail staff do their magic. No promises. No empty words. Just actions. The man just takes care of business as it should be taken care of to begin with. Thank you Art. More

by JMULLER676 Verified Customer Verified Customer

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Dropped off truck for one issue, picked it up with two new issues. They charge for guesses, not diagnosis. new issues. They charge for guesses, not diagnosis. More

by jbeland1979 Verified Customer Verified Customer

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Ferman Chevrolet Tarpon Springs is easy to make an appointment. You can wait for your vehicle to be completed in a timely fashion appointment. You can wait for your vehicle to be completed in a timely fashion More

by tkaraphillis Verified Customer Verified Customer

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Kept us informed on the progress on our car. Asked us about repair costs before performing them. Very personable. Asked us about repair costs before performing them. Very personable. More

by Flamingolvr56 Verified Customer Verified Customer

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Very thorough. Friendly employees. Fast service. Great donuts and coffee. Convenient location. I think that’s enough. Friendly employees. Fast service. Great donuts and coffee. Convenient location. I think that’s enough. More

by Jerry Verified Customer Verified Customer

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Thanks to Art, Service Advisor, and Kevin in parts to expedite the replacement of a damaged wheel and a new tire to enable a cross state return home for my family member! Very much appreciated!!! expedite the replacement of a damaged wheel and a new tire to enable a cross state return home for my family member! Very much appreciated!!! More

by LeRoy S Verified Customer Verified Customer

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My first experience went very well. I had an oil change on a very old 2004 Silverado. I only insist on genuine GM parts.I recently moved to Florida. Steve and Art were very inviting and I had an oil change on a very old 2004 Silverado. I only insist on genuine GM parts.I recently moved to Florida. Steve and Art were very inviting and friendly. More

by WESKLUGE1960 Verified Customer Verified Customer

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