Steve Kikta | Page 26

Went to service multiple times to for the same issue and was told to fix multiple different things, eventually I was told the engine would need replacement, I’m curious as to why they thought that parts wou was told to fix multiple different things, eventually I was told the engine would need replacement, I’m curious as to why they thought that parts would need replacement, this could have been avoided if the shop did their due diligence in the first place. More

by EANDREW03 Verified Customer Verified Customer

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Very happy with service department. very helpful friendly and thorough and giving good advice would recommend toothers very helpful friendly and thorough and giving good advice would recommend toothers More

by darrellguyott Verified Customer Verified Customer

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I waited 2 weeks for a call back to set up an appointment. Once I brought my car in the oil change went quickly, however there was an issue going on with 2 of my 4 tires, after the appointment th appointment. Once I brought my car in the oil change went quickly, however there was an issue going on with 2 of my 4 tires, after the appointment the issue was made worse, and now effects all the tires. I find it really convenient that this happened when i wasn't able to pay for the service to be done. It really feels like the standard of service has fallen. More

by Lflnclnfoster Verified Customer Verified Customer

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Always professional, honest and efficient. I go to Ferman Chevy for all my vehicle needs. I go to Ferman Chevy for all my vehicle needs. More

by jmjaeger72 Verified Customer Verified Customer

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I had work done on Oct 10th for my air conditioner and inoperative key fob on my 2018 Malibu. I explained my problem to service advisor Robert Marchido who was very courteous to me. The work was done in a inoperative key fob on my 2018 Malibu. I explained my problem to service advisor Robert Marchido who was very courteous to me. The work was done in a short time. Mr Marchido informed me the air conditioner was a minor adjust and the key fob battery had been installed upside down. Too say the least I was very pleased More

by ptarantino29 Verified Customer Verified Customer

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Service was done under warranty and my truck being my only form of transportation Steve had a rental provided for me which was greatly appreciated only form of transportation Steve had a rental provided for me which was greatly appreciated More

by FINSKF1 Verified Customer Verified Customer

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They did everything that they promised and so far I'm very happy with my truck and thanks again very happy with my truck and thanks again More

by cathyhaney96 Verified Customer Verified Customer

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Steve and robello were great. They had me in and out quickly with great service! They had me in and out quickly with great service! More

by MATTTC10 Verified Customer Verified Customer

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Staff is very nice. Diagnosed my problem quickly. Nice waiting area. Very clean bath room. Diagnosed my problem quickly. Nice waiting area. Very clean bath room. More

by anitabroast Verified Customer Verified Customer

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They were very courteous everybody was very helpful I did not have to wait they work quickly I will definitely go back the little Cafeteria they have is very nice the rest rooms were very clean not have to wait they work quickly I will definitely go back the little Cafeteria they have is very nice the rest rooms were very clean More

by grandmashere Verified Customer Verified Customer

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