Steve LaGesse
Steve LaGesse at Toyota of Bourbonnais
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Steve LaGesse | Page 2

Service Director

Toyota of Bourbonnais

555 William Latham Dr.
Bourbonnais, IL 60914

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5.0
63 Reviews

I am married with 3 beautiful children and 4 amazing grandchildren. I coach softball and love to play sports with golf and basketball being my favorites! I enjoy the daily challenges that the automotive industry has but helping people with their concerns on their vehicles is what our service team number one goal is!

Dealership Experience

8 yrs, 9 mos

Industry Experience

42 yrs, 11 mos

Specialties & Trainings

GM, Toyota, Volkswagen Certified Service Manager

5.0

63 Reviews

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63 Reviews of Steve LaGesse

June 21, 2022

Dealership Rating
Employee Rating

Janelle, was great to work with, she answered all my questions prior to the purchase through the delivery. All the paper work was in order and delivery was timely and efficient. Great working with them. More

by mtmung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Greg Chip

Jul 28, 2022

Toyota of Bourbonnais responded

Thank you for taking the time to let us know how your visit went! We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was professional and made the process easy and quick. My sale consultant was knowledgeable and thorough. More

by billandkathie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 05, 2022

Dealership Rating
Employee Rating

Great place to buy a car! Janelle will work hard to get you a great deal. More

by ckane
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand , Todd Zummallen

Jan 10, 2022

Toyota of Bourbonnais responded

ckane, thanks again for taking the time to let us know how our team did during your recent visit! Thanks again for choosing Toyota of Bourbonnais.

December 28, 2021

Dealership Rating
Employee Rating

Great service department great customer service and definitely will be back to buy my next new car More

by Carmen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Toyota of Bourbonnais responded

Carmen, thanks again for taking the time to let us know how your recent visit went with our team! If you have any other questions, do not hesitate to reach out.

December 06, 2021

Dealership Rating
Employee Rating

Highly recommend Janelle if you are in the market for a new vehicle! She made the process extremely easy and was incredibly helpful! Straight forward answers. I will definitely be back to purchase my next More

by jillibean0623
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand

Dec 09, 2021

Toyota of Bourbonnais responded

jillibean0623, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bourbonnais! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2021

Dealership Rating
Employee Rating

This dealership provides efficient and welcoming service. I have trusted the staff here with my previous vehicle. It was the place to come to after my vehicle of 6 years was totaled. My daughters and I ar More

by melba m valarezo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach, Cheri Williams , Todd Zummallen

Nov 16, 2021

Toyota of Bourbonnais responded

Melba M Valarezo, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2021

Dealership Rating
Employee Rating

i was told when i bought my Truck if they had to keep it over night.that i would be giving a loaner my Truck was supposed to be worked on Thursday and might not get it back till Monday. i was told they had More

by Hammerhead
Customer Service
Recommend Dealer
No

Other Employees Tagged: Matt Hadley

Nov 02, 2021

Toyota of Bourbonnais responded

Hammerhead, we apologize for the inconvenience caused during your recent service visit. There is no excuse for the way you were treated during your recent visit. Please give us a call at 815-839-9149 so we can understand your situation a bit better and to try and improve your experience with Toyota of Bourbonnais.

July 20, 2021

Dealership Rating
Employee Rating

I have bought several cars at this dealership and the service is always great. I would recommend this dealership to all my friends and family. The service Manger Steve is great. More

by Scott.kpd@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand , Todd Zummallen

Aug 03, 2021

Toyota of Bourbonnais responded

Thank you so much for taking the time to let us know how your recent experience was with our team here at Toyota of Bourbonnais! We hope you enjoy your new vehicle. If you have any further questions, do not hesitate to give us a call! We hope you have an amazing day!!

May 06, 2021

Dealership Rating
Employee Rating

Brought my Cadillac in for service. Ended up w a 5700$ trans. The whole time Tony Malzone practically begged me to buy a low mile,trade in. Didn't happen! Was back this week for clogged cattalitic co More

by bunky8980
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lach, Cheri Williams , Tony Malzone, Dave Sosnowski, Todd Zummallen

May 10, 2021

Toyota of Bourbonnais responded

Thank you very much for taking the time to share your experience! We appreciate acknowledging many of our team members! We are here to help with anything you and your family needs in the future!!

April 27, 2021

Dealership Rating
Employee Rating

The new sales guy (forgot his name) did an amazing job helping me find the exact car I was looking for. Todd from the fig ace dept. helped me find insurance being a first time car owner under 25. I’m so g More

by Jessica B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach, Cheri Williams, Greg Chip , Tony Malzone, Rob Reus, Matt Schergen, Dave Sosnowski, Todd Zummallen

Apr 27, 2021

Toyota of Bourbonnais responded

Thanks Jessica!! The New Guy is a great addition to our team and his name is Garrett Miller!! He's great to work with and is loving the business of helping people with their purchases! We appreciate acknowledging him and for reaching out to get your awesome Camry! We are here to help with anything you need in the future!!

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