Steve Lach
Steve Lach at Toyota of Bourbonnais
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Steve Lach | Page 6

Service Consultant

Toyota of Bourbonnais

555 William Latham Dr.
Bourbonnais, IL 60914

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4.9
85 Reviews

I'm a fun loving guy who loves my customers and my Harley! When you need service ask for "Big Steve"! I'm also a veteran of the United States Marine Corps and served in Operation Desert Shield, Desert Storm, and Restore Hope Somalia.

Dealership Experience

27 yrs, 10 mos

Industry Experience

32 yrs

Specialties & Trainings

Certified GM Technician

Master Jeep Technician

4.9

85 Reviews

Write a Review

85 Reviews of Steve Lach

September 05, 2019

Dealership Rating
Employee Rating

Dealership of EXCELLENCE I have been a customer of David Bruce since 1990 when I purchased the first of 6 vehicles over the years. From the owner, General Manager, Financial S More

by CharlesW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve LaGesse , Tony Malzone, Dave Sosnowski, Todd Zummallen

Sep 05, 2019

Toyota of Bourbonnais responded

Hi Charles! Thanks a bunch for such kind words! We really appreciate our customers and their choice to continue to do business with us. That means a lot and we are always looking to provide a place people can come to enjoy the process instead of dreading it! We look forward to helping with anything you may need now and in the future!!

August 25, 2019

Dealership Rating
Employee Rating

Very helpful and pleasant Our sales person, Janelle Hindmand, was very helpful and pleasant to work with. She followed up on all the details and made our experience pleasant. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand

Aug 26, 2019

Toyota of Bourbonnais responded

Wow! Thanks so much for your kind words! We value our team here at David Bruce and Janelle and Steve are such great people. Your business is greatly appreciated and we look forward to continuing to help with your automotive needs in the future!!

July 10, 2019

Dealership Rating
Employee Rating

Wouldn't go anywhere else. I have been dealing with Janelle for "years".. She knows me, doesn't ever push me, and always helps me find what i want. Why go anywhere else?? She More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand , Dave Sosnowski

Jul 11, 2019

Toyota of Bourbonnais responded

Thank you very much for your continued business and support over the years! Glad to hear that you enjoy the process and don't see it as a cumbersome experience LOL! We really strive to create unique atmosphere with knowledgeable professional people that enjoy helping and putting customers needs first! We look forward to helping again in the future

June 27, 2019

Dealership Rating
Employee Rating

Two Thumbs up! When I call to schedule an oil change I always get in the same week sometimes even the same day! Always so friendly and accommodating to my scheduling More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 27, 2019

Toyota of Bourbonnais responded

Thanks so much for sharing your experience! We are happy to hear that you are able to get your vehicle serviced quickly and we can accommodate your schedule! We look forward to continuing to help and keep your car running tip top!!

June 21, 2019

Dealership Rating
Employee Rating

Excellent A great experience buying a new car. The whole place was clean and every one that worked there had a smile on their face. I will definitely by anot More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand , Todd Zummallen

Jun 21, 2019

Toyota of Bourbonnais responded

Great to hear that you enjoyed your visit!! We really appreciate sharing your experience with your kind words. You can be confident that we will take care of your automotive needs from this time forward! Enjoy!!

June 10, 2019

Dealership Rating
Employee Rating

Purchased our Third Vehicle from David Bruce Toyota We've just purchased a 2019 RAV4 SXE Hybrid. (This is our first hybrid.) The sale was easy, all of our questions were answered. It was handled in a More

by Local Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve LaGesse , Jackie Wise

Jun 10, 2019

Toyota of Bourbonnais responded

Thanks for your business and congrats on getting your first Hybrid! You will love that XSE Hybrid Rav4!! We really appreciate the opportunity to earn your business. Thank you for sharing your experience and for your kind words! We look forward to helping in the future!!

October 08, 2018

Dealership Rating
Employee Rating

new car purchasing Jason Connor helped us purchase our new vehicle within in our price range, did not pressure us to buy something outside of our price range. Gave opti More

by corolla 57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Connor, Todd Zummallen

August 17, 2018

Dealership Rating
Employee Rating

She is the best. This was the 3rd prius we have purchased at David Bruce. All three times Janelle was our sales person. We are very pleased from the service dept. Free More

by Ron1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand

July 19, 2018

Dealership Rating
Employee Rating

Car buying a pleasant experience! Always dreaded car buying, but not here. David Bruce Cadillac and Rob Reus made it a pleasant experience. Rob was very helpful with our needs and gave More

by sandybeach1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Reus

July 11, 2018

Dealership Rating
Employee Rating

Nothing but the Best Long time customer. Big Steve has been and Continues to be Great at his job. Marine Corps values with a lot of auto service savvy..... Thanks as Al More

by Broken Knee 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie Wise

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