Steve Lennon
Steve Lennon at Five Star Subaru of Grapevine

Steve Lennon

Used Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Steve Lennon

March 06, 2026

Dealership Rating
Employee Rating

It was smooth, clear process. Everyone was professional and nice. I appreciate the excellent customer service. More

by ILA_OXENDINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nart Abzakh

February 25, 2026

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They were very easy to work with, and the purchasing process was so smooth! We were out within an hour of arriving, and beyond happy. More

by LINDSEY.BES2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Gaines

Feb 25, 2026

Five Star Subaru of Grapevine responded

Thank you, Lindsey, for sharing your Five Star Subaru experience. It was a pleasure doing business with you. Reach us at 817-438-1700. Let us know when you need our advice to help you enjoy your ride. Congratulations! Best regards, David Cheney, General Sales Manager

February 16, 2026

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Employee Rating

I visited this dealership to evaluate the trade-in value of two vehicles. When we arrived, both cars were operating perfectly with no warning lights. After the dealership completed their inspection, both ve More

by masha19
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Feb 17, 2026

Five Star Subaru of Grapevine responded

Masha19, Thank you for the kind words about Red. We truly value your feedback, as we aim for a transparent experience for every guest. To address the concerns raised during your visit, we provided a complimentary diagnostic scan by a certified technician. The resulting reports helped us identify 'communication error' codes stored within the vehicles' systems, which we provided to you to confirm that no mechanical changes were made during our visual appraisal process. At your request, we were also happy to clear those lights for you before you departed. If you are open to further discussion, I would like to directly help. I am available at dcheney@subarugrapevine.com or 817-438-1700 to address any further questions you may have. Sincerely, David Cheney, General Sales Manager

February 13, 2026

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This is my second time buying from them. They have always been professional and courteous. I’ll be sure to look them up if I need to buy another vehicle More

by IMPM64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene

Feb 14, 2026

Five Star Subaru of Grapevine responded

Congratulations, IMPM64! Welcome back to Five Star Subaru! There is no higher compliment than a returning customer. Thank you for trusting us with your second purchase—it’s been a pleasure being your auto dealer. We’ll be right here at 817-438-1700 and ready to help whenever you need our vehicle advice or are ready for number three! Best regards, David Cheney, General Sales Manager

January 31, 2026

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The team at Five Star Subaru are always courteous and helpful. This is the second car I've purchased and I plan to purchase from them again in the future. More

by MEF3017
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Ron Yon

Feb 01, 2026

Five Star Subaru of Grapevine responded

Thank you, MEF3017, so much for your continued loyalty! There is no higher compliment than a returning customer, and we are honored that you chose Five Star Subaru for your second vehicle purchase. Our team takes great pride in being courteous and helpful every single day, so it’s wonderful to know we’ve consistently hit the mark for you. Safe travels in your new car, and please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

January 10, 2026

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I called ahead to schedule an appointment and the car I was interested in was ready when I pulled up. I was in and out in less than 2 hours. I felt no pressure to buy but ended up loving the car. I am a yo More

by JAMIEFOTWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Jan 11, 2026

Five Star Subaru of Grapevine responded

JAMIEFOTWELL, Thank you for shopping at Five Star Subaru. We are excited to help you enjoy your CR-V. Customer service continues to be our focus. Give us a call at 817-438-1700 for vehicle advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

January 03, 2026

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Outstanding customer service delivered by all! Thank you for helping me through the process of choosing Subaru.This was the most pleasant buying experience I have ever had. I was greeted at the do More

by ROBERTO.CAMACHO64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Luis Hernandez Jr

Jan 04, 2026

Five Star Subaru of Grapevine responded

Congratulations, Roberto, on your car purchase at Five Star Subaru! Complete customer satisfaction is always our goal. Please stop by or call 817-438-1700 for technical or care advice. We want to make certain you fully enjoy your Subaru. Thank you for your business and remarks. Best regards, David Cheney, General Sales Manager

December 27, 2025

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Great service. Not pushy but very responsive. Also, they got me processed in a little over one hour. More

by KWATT2
Recommend Dealer
Yes

Other Employees Tagged: Andrew MacFarlane

Dec 27, 2025

Five Star Subaru of Grapevine responded

KWATT2, We are so excited you found your new Subaru on our lot! Thank you for shopping at Five Star Subaru and please stay in touch at 817-438-1700. Safe travels! Best regards, David Cheney, General Sales Manager

December 26, 2025

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Employee Rating

Easy and stress free process. Hayden was a joy and Derek made the financial bit painless. Highly recommend. More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Derek Adams

Dec 27, 2025

Five Star Subaru of Grapevine responded

Thank you, Natalie, for shopping at Five Star Subaru! Hayden, Derek, and I want to hear from you at 817-438-1700 if you need anything else! Congratulations on your purchase. Best regards, David Cheney, General Sales Manager

December 22, 2025

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Employee Rating

Highly recommend Five Star Subaru the staff is great, this is my second Subaru. John Mosqueda is my go to guy there . More

by GAYLECW3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, Derek Adams

Dec 22, 2025

Five Star Subaru of Grapevine responded

GAYLECW3, John and our team are excited you are driving a car from Five Star Subaru. Thank you for rating our team and your dealership experience. Complete customer satisfaction is our focus and we want to hear from you at 817-438-1700 if there is anything else you need. Enjoy your car and please stay in touch. Take care, David Cheney, General Sales Manager

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