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Steve Liptak
96 Reviews
Born and raised in Agawam, Massachusetts. Graduate of Westfield State University with a Bachelors Degree in Environmental Biology and Chemistry. My father has been in the automotive business since 1967 working for Ford, Lincoln, Mercury, Kia, and Toyota and is how I got my start in the business. Outside of work I enjoy traveling, hiking, hunting, fishing and camping with my wife and 2 dogs
Read moreDealership Experience
18 yrs, 6 mos
Industry Experience
24 yrs, 6 mos
Specialties & Trainings
Pre-Owned Vehicle Market
96 Reviews
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96 Reviews of Steve Liptak
January 05, 2025
The only issue was when we picked up the car the dealer prep wasn’t the best. prep wasn’t the best. More
by LORIBRACK88
Verified CustomerOther Employees Tagged: Telesha Williams, Shaun Stevens , Justin Jackson
December 21, 2024
great service. quick and easy. had friendly customer service. i would recommend to my friends. quick and easy. had friendly customer service. i would recommend to my friends. More
by MICHAELMARION43
Other Employees Tagged: David Nathan, Brian Boglisch, Karissa Leduc, Mary Lavelli, Shaun Stevens , Justin Martin, Dangelo Sanchez, Vanessa Williams, Brianna Zemrock
December 18, 2024
Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More
by JONATHANASKEW
Other Employees Tagged: David Nathan, Telesha Williams, Karissa Leduc, Shaun Stevens, Denise Carr , Justin Martin, Dangelo Sanchez, Vanessa Williams, Brianna Zemrock
November 22, 2024
Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. employees and products. Very knowledgeable and cost of services is commendable. More
by FMILLSJR
Other Employees Tagged: David Nathan, Brian Boglisch, Karissa Leduc, Mary Lavelli, Shaun Stevens, Denise Carr , Justin Martin, Dangelo Sanchez, Vanessa Williams
November 09, 2024
They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice to be treated so well and professional. I will go back there anytime for any service. The best people ever! More
by annie.coro
Other Employees Tagged: David Nathan, Brian Boglisch, Karissa Leduc, Mary Lavelli, Denise Carr , Vanessa Williams, Brianna Zemrock
November 03, 2024
There were a few issues as far as timing with repairs to be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being m be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being missed . However Steve and Justin kept working the problem until they achieved the result I wanted. I appreciate that. More
by CAN05
Other Employees Tagged: Justin Martin
October 31, 2024
Justin unfortunately has failed on multiple occasions to follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was t follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was told to pick upthe car on monday at 2pm. On that Monday I havent gotten a call so I call and leave a message. That message isn't returned so I go down to the dealer to see Justin then informs me the car hasn't een registered yet blamingit on my insurance co. However on Saturday when we signed for the car I provided my insurance info and had even called my agent who was waiting and could have done it in 2 hours, so I know it wasn't there fault. The next day i go and the car is registered Its been lazily detailed with the cabin being quite dusty. At this point Justin tells me they lost the 2nd key but he would get it into the mail to me by next week. He also assures me he will give me a follow up call. Next week comes and goes and its not until 3 weeks later where I actually had to complain to kia directly to get the 2nd key. Once again Justin misinformed me saying it would be mailed but they can't so I have to waste another trip because his lack of professionalism. Its honestly pathetic and I won't recommend Gary Rome because of it. More
by CHRISTOPHER.ABRAMS1
Other Employees Tagged: Mary Lavelli , Justin Martin
September 29, 2024
Great experience from initial introductions to driving away in a new car, I highly recommend buying a car there. away in a new car, I highly recommend buying a car there. More
by VINCENTCATANZA
Other Employees Tagged: David Nathan, Shaun Stevens , Dangelo Sanchez
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