Steve Matters
Steve Matters at Secor Volvo Cars

Steve Matters

Finance Manager

Secor Volvo Cars

575 Broad Street
New London, CT 06320

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4.9
229 Reviews

Steve joined the team at Secor early in 2019 and enjoys every aspect of his role as Finance Manager. Steve strives to make every transaction smooth and efficient so our clients can get on the road to enjoy their new vehicle. Our goal is to make every interaction a truly exceptional experience. Steve enjoys spending time with his friends and family when he is not at the dealership. Stop in soon to meet Steve and the rest of the team at Secor Volvo!

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

229 Reviews

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229 Reviews of Steve Matters

December 29, 2025

Dealership Rating
Employee Rating

Excellent service. Worked with Diane G. who was so attentive, easy and wonderful to work with, and no pressure at all. Her attention to detail and responsiveness will d More

by shep964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

November 06, 2025

Dealership Rating
Employee Rating

Price was negotiated prior to coming in and kept to by the dealership. They were also good about running down available discounts that cost them nothing and saved me $1,000. More

by depalp1984
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mitchell, Sean Trafford

August 18, 2025

Dealership Rating
Employee Rating

Sales person Steve was excellent; no pressure and answered all questions . Everything on time and efficient More

by patfedor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

May 04, 2025

Dealership Rating
Employee Rating

My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my More

by STEPS_SANDPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2025

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Excellent choices for vehicles, very professional sales and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. More

by lol.fearon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

April 03, 2025

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Steve Plona was extremely knowledgeable, and the purchase experience was very pleasant. We have been long time Volvo customers and will be going back to Secor for all our Volvo needs. More

by jakob4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

April 03, 2025

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Employee Rating

I have been doing business with Secor for all of my last Volvo auto purchases and service and they provide the BEST in all catgories! I would highly recommend Secor Volvo and it;s exceptional staff members More

by mbuc21554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Sean Trafford

April 01, 2025

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Employee Rating

Sean was great to work with and will reach out next time I need another vehicle. Cheers! More

by dmitryb0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Trafford

March 28, 2025

Dealership Rating
Employee Rating

Experience was fairly seamless. Diane was informative and not high pressure. Financing was not as transparent or customer focused. More

by bzam7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

March 25, 2025

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Employee Rating

Secor is always extremely helpful, accommodating, and knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. More

by choweitsdone
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

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