Steve Mutchler
Steve Mutchler at Honda of Freehold
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Steve Mutchler | Page 132

Service Consultant

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
1,348 Reviews
4.8

1,348 Reviews

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1348 Reviews of Steve Mutchler

February 19, 2020

Dealership Rating
Employee Rating

Steve was horrible to deal with. He is completely arrogant and exhausting to speak with. He asks questions and then cuts you off when you answer them. Poor communication skills. When it comes to c More

by JAC
Recommend Dealer
No

Other Employees Tagged: Robert Ramirez

Mar 05, 2020

Honda of Freehold responded

We want to sincerely apologize for your negative experience with us. We want to make things right. Please contact us at 732-414-3721 and we will get back to you promptly. We look forward to hearing from you and earning back your business.

February 19, 2020

Dealership Rating
Employee Rating

Steve welcomed warmly and completed the paperwork by explaining it completely. The services are good. I will definitely recommend Steve in future for all service needs More

by anil
Recommend Dealer
Yes

February 18, 2020

Dealership Rating
Employee Rating

Service Department experience continues to remain positive. Despite a busy day, vehicle was serviced and delivered as promised. Steve explained all services and was thorough More

by Steve P
Recommend Dealer
Yes

February 18, 2020

Dealership Rating
Employee Rating

I visited for an oil change and got great service. They did not take too long and the bathrooms were clean. Employees were amazing as well. More

by JamesAccord
Recommend Dealer
Yes

February 17, 2020

Dealership Rating
Employee Rating

oil change quick and efficient. awesome waiting area. i dont' want to say anymore. brevity is the soul of wit so saying more is just a bunch of fluff. More

by MOE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rajinder Kang

February 16, 2020

Dealership Rating
Employee Rating

My car was disabled for more than six weeks and is stilll not running well. Yo our dealership has no clout to get needed parts. I will never own a Honda again. Never. More

by barbara20
Recommend Dealer
No

Other Employees Tagged: Randee Schneider , Sam Fowler, Sal Hernandez, Jay Morris

Mar 05, 2020

Honda of Freehold responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at 732-414-3721 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you. Sal Hernandez Service Manager

February 15, 2020

Dealership Rating
Employee Rating

I was impressed with the prompt and courteous service. I was so excited that they washed my Ridgeline only to be let down with water spots! More

by CZ.JOE
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

excellent service staff i've been to Honda of Freehold for service twice since i've owned my 2019 Civic. these guys are first rate, very professional and very helpful. The se More

by rwetstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Esposito , Jake Hendricks, Sal Hernandez, Miriam Roman

February 13, 2020

Dealership Rating
Employee Rating

Work was completed in the time expected Steve kept me Work was completed in the time expected Steve kept me informed of progress and was easy to deal with I will continue to work with this dealership More

by RGIBB2
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

Fantastic visit! Prompt and honest service department. Will be going back and highly recomend you do the same! Very reasonable prices and they washed my car upon completion! More

by EDSRAGS
Recommend Dealer
Yes
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