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Steve Mutchler
1,494 Reviews
1,494 Reviews
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1494 Reviews of Steve Mutchler
July 03, 2020
Great place to take your Honda for service. Easy to make an online appointment. Service advisors let you know what you need. They don't try to push any unnecessary services on the customer. Pleasant experie an online appointment. Service advisors let you know what you need. They don't try to push any unnecessary services on the customer. Pleasant experience all around. More
by GERARD_MANGO
Verified Customer
July 03, 2020
Great team and great service, showed me what was wrong. Explained how they fixed the issue. Made sure everything was perfect. Would come back again. Explained how they fixed the issue. Made sure everything was perfect. Would come back again. More
by ROB.WOHLSTETTER
Other Employees Tagged: Sal Hernandez
July 02, 2020
I'm happy with the service on 6/30/20. Steve is friendly, warm and patient even I declined some recommended services and spent little money on this visit. It's quite an improvement from my past experience wi warm and patient even I declined some recommended services and spent little money on this visit. It's quite an improvement from my past experience with some other folks there. Thank you. More
by ANDY48LY
July 02, 2020
Car service Had my 17 year old Honda Accord serviced here for the last 10 years - They kept it running beautifully - I appreciate their support and great mechanic Had my 17 year old Honda Accord serviced here for the last 10 years - They kept it running beautifully - I appreciate their support and great mechanics. More
by Clarabelle
July 02, 2020
I was very satisfied with the dealership and the gentleman Steve in service who helped me. My car was serviced and I was given a discount and it was done I’m less than an hour. I was a little upset gentleman Steve in service who helped me. My car was serviced and I was given a discount and it was done I’m less than an hour. I was a little upset due to the fact that I have been leasing Honda’s since 1985 and I also got 3 oil changes as a gift and in NJ at your dealership I didn’t even get one fee one. More
by DEEMOMO9
June 30, 2020
Steven Mutchler gave excellent customer service. He explained everything to me that had to be done for my car. I highly recommend Honda of Freehold for service. explained everything to me that had to be done for my car. I highly recommend Honda of Freehold for service. More
by PMANU16
June 29, 2020
Steve did a wonderful job providing customer support. his handles customers with great respect and he demonstrated professionalism with positive attitude.. he did a great job handles customers with great respect and he demonstrated professionalism with positive attitude.. he did a great job More
by AD
June 29, 2020
Aside from my service representative, I’d have to say that I could not be any more unhappy with the service that I received. I came in to have an issue looked at on my 2019 Honda Fit, which was not recti that I could not be any more unhappy with the service that I received. I came in to have an issue looked at on my 2019 Honda Fit, which was not rectified. Instead, I was given a wheel alignment and an oil change, which took 2.5 hours to complete. I ended up taking my car to an independent mechanic, who spotted the issue within 5 minutes and subsequently fixed it 10 minutes later. He also mentioned that it looked like no wheel alignment was performed on my vehicle, pointing out the untouched tie rods as his evidence. Oh, and by the way, the issue that I needed fixed ending up being the exhaust pipe pushed up against the floor of my car, which eventually would cause the floor inside my vehicle to set fire. I seriously question the level of competency of the mechanics working for Honda because the issue was very noticeable and should have been able to be fixed in under 2.5 hours (i.e., it took an independent mechanic 10 minutes to identify & correct). Finally to pour salt on the wound, it cost me $235 during my 2.5 hours at Honda Freehold, whereas the independent mechanic charged me $35 to correct the issue. I’m mostly at loss for words to describe my feelings about the money spent during my visit, except that I could have just withdrew the money from an ATM and slid it into the sewer. I would have saved 2 hours of my time by doing so (the other .5 hours would have been spent going to the ATM, withdrawing the funds, and finally sliding the money into the sewer). I hope other customers are more pleased with their level of service because unacceptable would be kindly describing the service I received. More
by Dominick
June 28, 2020
Honda of Freehold is great.!Their Service Dept. is fantastic. Highly recommend them. Steve Mutchler was EXCEPTIONAL!!! He is now my go to person when my car needs to be serviced. fantastic. Highly recommend them. Steve Mutchler was EXCEPTIONAL!!! He is now my go to person when my car needs to be serviced. More
by Feebie
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