"Great dealership, just out side of Richmond. Glad I..."
Great dealership, just out side of Richmond. Glad I ventured North. Saw the truck I wanted on-line then seeked it out. Steve Pavey was excellent to work with. Very happy with my 2021 F150.
"I easily scheduled an appointment. One service provider..."
I easily scheduled an appointment. One service provider scheduled my appointment with another service provider. He was super. I dropped it off Thursday, speaking with my service provider, Andrew, and it was completed by 3:00 pm on Friday. i am very happy having Andrew as my service provider. He does an excellent job and always lets me know if there is anything I need to be aware of or anything that needs fixed. Give this wonderful man a raise!
"Service was great! A special thanks to Steve Pavey for..."
Service was great! A special thanks to Steve Pavey for being our sales rep again after 15 years and also Kathy Smith/Finance! Thank you!
"Great Place to purchase your next vehicle."
- John G.
I have been dealing with Purvis Ford for several years both in sales and service. Steve P. knew what we were looking for to purchase. This is the 2nd vehicle we have purchased from Purvis Ford and have been very pleased with both of them.
"Team Work that is friendly and accommodating"
I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They have always treated me with respect and have always answered my questions in a professional and respectful manner. I have never had a problem with the service work. I highly recommend Purvis Ford Lincoln, Inc.
"Excellent buying experience"
I have purchased many vehicles in my life and have dealt with Numerous dealer ships. My experience at Purvis I rank in the top 1%. Steve Pavey was a pleasure to work with in selecting the vehicle. I appreciated his not being pushy. Kathy Smith was fantastic in handling the finance aspect of the deal. I highly recommend Purvis Ford and looking forward to dealing with them in the future.
Other Employees Tagged:
"Horrible Customer Service... "
- Dissatisfied customer
Salesman named Steve was absolutely horrible. Wasn't willing to do his job in helping us get a car. Refused to run our credit and give us a trade in amount for our car. Basically told us there was nothing he could do for us without doing anything. Horrible customer service. I don't know how he makes a living off commission when he's not willing to work to close the deal. Whether you have impeccable credit or not you should always be treated the same and expect the same service. A lil kindness goes a long way.