"Great place to buy a new Ford!"
We've purchased LOTS of new Fords at Purvis! Wouldn't buy from any other dealership! We send all of family and friends to purchase their new cars at Purvis too!
"Team Work that is friendly and accommodating"
I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They have always treated me with respect and have always answered my questions in a professional and respectful manner. I have never had a problem with the service work. I highly recommend Purvis Ford Lincoln, Inc.
"When we arrived at the Purvis service center to pick up..."
When we arrived at the Purvis service center to pick up our car there was no one at the service desk. A woman was standing just a few feet away and looked at us three times in about 5 mins but said nothing. When I spoke up and asked if this was where you pick up your car she turned and said yes and she would be with us in a minute. Really, she couldn’t say right away that she would be right with us. And I pointed out to the rep when I dropped off the car that one tire was missing a stem cap and could they replace it. I asked three times before leaving the car. Yep, no cap on the stem when I got home. So for a 5 cent stem cap and lack of customer service I give Purvis a 1 Star rating.