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Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
208 Reviews
4.9

208 Reviews

Write a Review

208 Reviews of Steve Pfeiffer

November 20, 2025

Dealership Rating
Employee Rating

STL Mini always provides great service. They do a great job of explaining what they are doing to the car and always answers any questions I might have. More

by home4wooldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 18, 2025

Dealership Rating
Employee Rating

Been doing business with them for years. Always courteous and professional. Never any issues with sales, service, and follow up. More

by barelle5005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

MINI of St Louis responded

Thank you for the 5-star review and loyalty throughout the years! It’s wonderful to hear that our sales, service, and follow-up teams have consistently provided courteous and professional care. We’re grateful to have you as part of the MINI of St. Louis family, and we look forward to serving you for many more years to come!

November 14, 2025

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Employee Rating

Clean , very efficient and very friendly, enjoyed walking around and checking out everything Mini Of St Louis had to offer. More

by Hockey_63301@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Joe Emerson, Erica Wells

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Nov 14, 2025

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

November 14, 2025

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Employee Rating

Service department is great. Everyone is friendly and you know your car is being well taken care of. More

by Mdischert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

MINI of St Louis responded

Thank you for the kind words! We're so glad to hear that our service team continues to make you feel welcomed and confident in the care of your MINI. We appreciate you choosing us and look forward to seeing you next time! :)

November 10, 2025

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Employee Rating

Harry made my car purchase process easy and casual. He wanted to ensure I was happy with my purchase. Finance was smooth as well. This is my first purchase at the dealership, and I am very pleased with More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Michael Cross, Harry Nuhanovic

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Nov 11, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad to hear that Harry and our finance team made your first purchase with us smooth and enjoyable. Your satisfaction means a lot to us, and we’re thrilled you’re happy with your new MINI. Welcome to the MINI of St. Louis family!

November 06, 2025

Dealership Rating
Employee Rating

This dealership is always friendly and nice and highly knowledgeable. I trust my mini Cooper to them and I don’t worry about being taken advantage of or anything like that as I am a senior citizen. More

by Campgroundhost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

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Nov 11, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re truly honored that you trust us with your MINI and feel confident in the care you receive. Our team always strives to provide friendly, transparent service for every guest, and it means a lot to know you feel comfortable and valued here. We look forward to seeing you and your MINI again!

November 05, 2025

Dealership Rating
Employee Rating

Very professional and timely. I felt valued and was very clear about the process. Thank you. More

by Kllysnerve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

MINI of St Louis responded

Thank you for your kind words! We're so glad to hear you felt valued and informed throughout the process, that’s exactly the experience we strive to deliver. We appreciate you choosing MINI of St. Louis and look forward to seeing you again!

November 03, 2025

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Employee Rating

Only dealer within 100 miles. Rude sales staff. They try to charge for services you don’t approve. Watch your bill closely. More

by Noneyabuzzness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Joe Emerson, Erica Wells

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Nov 04, 2025

MINI of St Louis responded

Hi, We are very sorry to hear that you were disappointed with your service appointment. Our staff is normally very friendly. We are curious what it was that you were charged for or almost charged for that you did not approve. Our normal approval process prevents this from happening. We are always striving to improve. Please contact our Service Manager, Scott Thompson, at 314-644-6464 and let him know what it was, so that we can review and prevent this from happening again. Thank you.

October 30, 2025

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Employee Rating

I am a converted VW owner and have recently become a Mini owner. My expectations have been met successfully. More

by CHAPLAINRDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

MINI of St Louis responded

We’re so happy to hear you’ve joined the MINI family! It’s great to know we’ve met your expectations so far, and we look forward to continuing to provide you with excellent service and motoring fun for many miles to come.

October 23, 2025

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Employee Rating

Great on keeping you informed when your vehicle is being serviced, and very helpful! Gave me a great loaner vehicle too while they worked on my mini! More

by lilybeth58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 27, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad to hear our team kept you updated throughout your visit and that you enjoyed your loaner vehicle. We appreciate you choosing MINI of St. Louis and look forward to seeing you next time!

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