Good communication with customer.
I wish prices were quoted with “shop supplies.” I was disappointed that my car was not washed after the service.
I wish prices were quoted with “shop supplies.” I was disappointed that my car was not washed after the service.
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by Robert.Litz
Service Price Transparency
Always pleased with the MINI of St.
Louis service department. The staff is always very helpful, knowledgeable, and friendly!
Louis service department. The staff is always very helpful, knowledgeable, and friendly!
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by MINIgirl
Service Price Transparency
Great service and staff, welcoming and friendly
people,
, great dealership, not to mention quality vehicles
, great dealership, not to mention quality vehicles
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by fromafar
Service Price Transparency
Everyone in the service department are extremely helpful
and accommodating. They make it very easy to schedule service!!
and accommodating. They make it very easy to schedule service!!
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by jameymaune35
Service Price Transparency
The service was outstanding, everyone always treats me
like I’m the only one there, even though I’m not. Just like visiting the doctor, they listen, take time to thoroughly explain everything, and make su
like I’m the only one there, even though I’m not. Just like visiting the doctor, they listen, take time to thoroughly explain everything, and make sure you are comfortable.
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by Culgharper
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the wonderful feedback! We’re honored to hear that you consistently feel valued and well cared for during your visits. We truly appreciate your trust and look forward to welcoming you back again! :)
This was our first time dealing with MINI of St.
Louis. The service representative and service were excellent.
Louis. The service representative and service were excellent.
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by cessner64
Service Price Transparency
The dealership is very modern and spacious with a
professional staff who are very attentive. The video from the mechanic was much appreciated.
professional staff who are very attentive. The video from the mechanic was much appreciated.
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by rrushing
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the great feedback! We’re glad you enjoyed our modern, spacious dealership and found our team attentive and professional. We truly value your trust and look forward to welcoming you back again!
Have no issues, other than your services are very
expensive, especially for what they recommend.
expensive, especially for what they recommend.
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by steve.schwarz1
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for sharing your feedback. We’re glad to hear you’ve had no issues with your vehicle, and we appreciate your honesty regarding pricing. Our recommendations are based on manufacturer guidelines and long-term vehicle care.
Easy drop off and pickup.
Service reps easy to work with. Loaner car is a plus!
Service reps easy to work with. Loaner car is a plus!
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by derekfox
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the 5-star review! We are very pleased you have a smooth service experience from start to finish. We look forward to seeing you and your MINI next time! :)
Everyone was nice to work with.
Erica was our service advisor and kept us posted.
Erica was our service advisor and kept us posted.
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by DB
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the 5-star review! We are very pleased that you have a great service visit and that Erica kept you updated throughout the whole process! Thank you for choosing MINI of St. Louis! :)
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