Steve Pfeiffer

I couldn’t be more impressed with the service I received at Mini St Louis. I traveled across the country from Las Vegas and before arriving here my ventilation stopped working. I went to the service de at Mini St Louis. I traveled across the country from Las Vegas and before arriving here my ventilation stopped working. I went to the service department first thing in the morning and met Steve, a service manager. He was incredibly helpful and worked my car into the service schedule. In a matter of hours my car was fixed and we were ready to continue on our trip. The team had come through for us and I can’t be more appreciative. The entire team was friendly and courteous, an absolute fantastic experience when we were really in need. Thanks again to the team and I would give them all the highest possible rating. Unlike my local dealer at home this team made me proud to be a mini owner. I highly recommend St Louis Mini, so much so I’ll buy my next Mini from this dealer to support their business and customer focused approach. More

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Fantastic customer service, willing to go above and beyond for their customer. Service is fast and quality would trust them with any one of my cars. beyond for their customer. Service is fast and quality would trust them with any one of my cars. More

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Thank you for taking my car as a drop in yesterday. I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car More

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I'm thankful to now be working with Mini of St. Louis. I always had solid experiences with Autohaus BMW and Mini of St. Louis maintains the same standards. Taking your car to a dealership is more Louis. I always had solid experiences with Autohaus BMW and Mini of St. Louis maintains the same standards. Taking your car to a dealership is more expensive than some other places, but the attention to detail and transparency here is refreshing. Yes, the labor rates are higher than many, but they literally show you everything in their diagnosis videos. It makes unexpected expenses less painful when you actually see the problem presented to you in a professional manner. More

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Even though I brought a very geriatric mini for what was a recall service. I was treated courteously, professionally and just like if I had bought a new mini. I was very pleased with my experience and am co a recall service. I was treated courteously, professionally and just like if I had bought a new mini. I was very pleased with my experience and am considering a new mini because of it. More

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I always get great service here. They always go above and beyond and are very honest. They always go above and beyond and are very honest. More

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Got an oil change and new tires. Service was great. I’ve leased several cars from MINI of St. Louis and have always had great service. Service was great. I’ve leased several cars from MINI of St. Louis and have always had great service. More

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Everyone is kind, knows me and my Mini. Prompt, efficient and kind always gets my vote Prompt, efficient and kind always gets my vote More

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The dealership was thorough and professional, and easy to do business with. I would highly recommend them. do business with. I would highly recommend them. More

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Excellently pleased with their ability to squeeze me in at the last minute for pre-trip maintenance. at the last minute for pre-trip maintenance. More

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