Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Steve Pfeiffer

October 02, 2025

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Employee Rating

Always receive great service. I appreciate the texting updates and videos of my MINI. Also love the coffee and snacks in waiting area. More

by lhunot
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Oct 03, 2025

MINI of St Louis responded

Thank you for your kind words! We're so glad you enjoy the updates, videos, and a little extra comfort while you wait. We appreciate your continued trust in us and look forward to seeing you next time!

October 02, 2025

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I can always count on great service from this dealership. The extra attention to detail is worth coming back and I travel three hours to have this service department check out our car. The service manager More

by Marksbury
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Erica Wells

Oct 03, 2025

MINI of St Louis responded

Thank you for making the trip to see us, we truly appreciate your trust and loyalty! We’re glad Scott and Steve were able to provide clear communication and attentive service, and that the maintenance video added value to your visit. We look forward to continuing to take great care of you and your MINI!

September 26, 2025

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They are always friendly and welcoming. Always happy to give Maysie the Mini a bath before she comes home. I appreciate how thorough they are. More

by calliecat1
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Recommend Dealer
Yes
Sep 29, 2025

MINI of St Louis responded

Thank you for the 5-star review! We love taking care of Maysie the MINI and making sure she heads home sparkling clean. Our team is always happy to provide friendly, thorough service. We appreciate your trust in us! :)

September 26, 2025

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Always treated with respect. Not over sold. Actually had warranty coverage which they found for me. More

by Nancy Z
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Recommend Dealer
Yes
Sep 29, 2025

MINI of St Louis responded

Thank you for your feedback! We’re so glad you felt respected and never pressured, and it’s great to hear our team was able to apply warranty coverage for you. We appreciate your trust in MINI of St. Louis and look forward to helping again in the future!

September 24, 2025

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MINI of St. Louis sets the standard: friendly technicians and service advisors who are genuinely interested in getting you back on the road without delay. The d More

by Fundriving
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2025

MINI of St Louis responded

Thank you for such a thoughtful review! We’re delighted to hear our team, amenities, and online updates made your service experience so positive. We’re grateful for your trust and look forward to keeping you on the road for many more miles!

September 20, 2025

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First time visiting Mini of St. Louis. I was very impressed. People there were very friendly and knowledgeable. I will definitely visit there again for further service . More

by rmahoney792
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Recommend Dealer
Yes
Sep 25, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you had a great first experience during your service visit. We look forward to seeing you and your MINI next time! :)

September 19, 2025

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We appreciate the thorough inspection overview, the detailed review and video. We are contacted at every step, no surprises in billing, time needed or work done. More

by Klyn
Recommend Dealer
Yes
Sep 25, 2025

MINI of St Louis responded

Thank you for your kind feedback! We’re so glad the detailed inspection video, clear communication, and transparency made your service experience smooth and stress-free. We appreciate your trust in MINI of St. Louis and look forward to serving you again!

September 19, 2025

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The maintenance service was quick, everyone was courteous and efficient! Thank you all! Nancy Rosman More

by njrosman53
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Recommend Dealer
Yes
Sep 19, 2025

MINI of St Louis responded

Thank you for your kind words! We’re so glad to hear your service was quick and that our team made the experience smooth and efficient. We truly appreciate you choosing MINI of St. Louis!

September 19, 2025

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Everyone that I talked to was very helpful. The last person was Deanna Gorman the best sales associate that I have ever talked to. Her knowledge of the vehicle was amazing. Service could have b More

by Brian_b_63137
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Sep 20, 2025

Brian_b_63137 responded

I love my MINI

September 17, 2025

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Excellent service and explanation about the preventative maintenance performed on the car. Courteous staff and enjoyable experience. More

by Chappie1
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you had an excellent service visit. Thank you for choosing MINI of St. Louis! :)

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