Steve Pfeiffer | Page 10

MINI of St Louis responded

Thank you so much for your continued loyalty! We’re honored to have helped you with your fourth MINI. Providing exceptional customer service and exceeding expectations is always our goal, and we’re grateful for your trust. We appreciate you being part of the MINI of St. Louis family and look forward to taking great care of you for many years to come! :)

MINI of St Louis responded

Thank you for the great review! We appreciate the recommendation, and we are glad you had a great experience. :) We look forward to seeing you and your MINI next visit!

MINI of St Louis responded

Thank you so much for the kind review! We’re happy to hear that our team consistently provides clear explanations and answers all your questions, communication and transparency are very important to us. We truly appreciate your trust in MINI of St. Louis and look forward to continuing to take great care of your vehicle.

MINI of St Louis responded

Thank you for the 5-star review and loyalty throughout the years! It’s wonderful to hear that our sales, service, and follow-up teams have consistently provided courteous and professional care. We’re grateful to have you as part of the MINI of St. Louis family, and we look forward to serving you for many more years to come!

MINI of St Louis responded

Thank you for the kind words! We're so glad to hear that our service team continues to make you feel welcomed and confident in the care of your MINI. We appreciate you choosing us and look forward to seeing you next time! :)

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad to hear that Harry and our finance team made your first purchase with us smooth and enjoyable. Your satisfaction means a lot to us, and we’re thrilled you’re happy with your new MINI. Welcome to the MINI of St. Louis family!

MINI of St Louis responded

Thank you so much for your kind words! We’re truly honored that you trust us with your MINI and feel confident in the care you receive. Our team always strives to provide friendly, transparent service for every guest, and it means a lot to know you feel comfortable and valued here. We look forward to seeing you and your MINI again!

MINI of St Louis responded

Thank you for your kind words! We're so glad to hear you felt valued and informed throughout the process, that’s exactly the experience we strive to deliver. We appreciate you choosing MINI of St. Louis and look forward to seeing you again!

MINI of St Louis responded

Hi, We are very sorry to hear that you were disappointed with your service appointment. Our staff is normally very friendly. We are curious what it was that you were charged for or almost charged for that you did not approve. Our normal approval process prevents this from happening. We are always striving to improve. Please contact our Service Manager, Scott Thompson, at 314-644-6464 and let him know what it was, so that we can review and prevent this from happening again. Thank you.