Steve Pfeiffer | Page 16

I was met right away. The advisor told me about service options. I was invited to see the mechanics working on my car. He was very patient and explained ed what needed to The advisor told me about service options. I was invited to see the mechanics working on my car. He was very patient and explained ed what needed to be done prioritizing for safety. Really appreciate the time. More

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Great friendly service, provides loaner car if needed, knowledgeable, gives detailed info, gives recommendations with videos and explanation knowledgeable, gives detailed info, gives recommendations with videos and explanation More

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Didn’t do a good job as a technician, service advisor tried the best but still not really help to solve the problem. The dealer should focus on customer service which taking a good care of the vehicle in tried the best but still not really help to solve the problem. The dealer should focus on customer service which taking a good care of the vehicle instead of trying to add more services and didn’t care about customer concerns. They should aware that not all of customers are stupid and know nothing about cars. My Mini cooper got valve cover gasket leaking, engine is vibrating, transmission got warning, but non of them got notice by technician, even i did remind them several times, they still ignored it and tell me “ the vehicle is good “ …also, i did tell them check my car coolant not one but third times, at the end when i received the car, my coolant still low…very disappointed about how they treating customers, and there ignored about the car problems. More

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Prompt. Reliable. Friendly would highly recommend dealership and cars Second mini and very satisfied with both Reliable. Friendly would highly recommend dealership and cars Second mini and very satisfied with both More

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Everyone there is very friendly and eager to help. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. More

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The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would highly recommend Mini of St. Louis. More

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Mini if St. Louis always does an amazing job on my car. I highly recommend them! Louis always does an amazing job on my car. I highly recommend them! More

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Bringing my mini “Scarlet” to the dealership is always a pleasant experience due to their friendly, professional service. pleasant experience due to their friendly, professional service. More

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Best service I’ve ever received at any dealership and/or service center. Thoroughly impressed by the communication, facilities and customer service provided. service center. Thoroughly impressed by the communication, facilities and customer service provided. More

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Everything was great! And quick i would recommend to everyone. The one car dealer I actually enjoy going to. And quick i would recommend to everyone. The one car dealer I actually enjoy going to. More

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