Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer | Page 17

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
273 Reviews
4.9

273 Reviews

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273 Reviews of Steve Pfeiffer

March 27, 2025

Dealership Rating
Employee Rating

Steve provides the highest level of service. My service experience was timely and met my expectations. More

by rpclark4962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the 5-star review. We are very pleased that your expectations were met during your service visit. Thank you for choosing MINI of St. Louis! :)

March 24, 2025

Dealership Rating
Employee Rating

Steve was great would recommend him as a service representative. Thanks to Steve. Well done. More

by tfbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled that Steve made your service visit a great experience. Thank you for choosing MINI of St. Louis!

March 21, 2025

Dealership Rating
Employee Rating

Service was great. Erica even found a couple of extra things that the car needed serviced. More

by d14harris1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that your service visit was great, and that Erica was able to spot a few more things that needed repaired. Thank you for choosing MINI of St. Louis! :)

March 19, 2025

Dealership Rating
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Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More

by Jkberry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the wonderful feedback! We're so glad you enjoyed the transparency of our inspection video and that our team earned your trust. We can’t wait to help you find your next MINI! :)

March 15, 2025

Dealership Rating
Employee Rating

Routine oil change under warranty. Young man in parts dept very helpful as was last person who took me to my car and made sure car was dry from car wash and ready to go! Unfortunately More

by lhunot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for your kind words! We’re so glad to hear our team made sure your MINI was ready to go after service. We look forward to assisting you next visit. :)

March 14, 2025

Dealership Rating
Employee Rating

Always a great experience, take great care of my vehicle and also take great care of me. I’ve only had one issue is 10 1/2 years. More

by sween1990
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

MINI of St Louis responded

Thank you so much for being part of our MINI family for over 10 years! We truly appreciate your loyalty and are so glad to hear you’ve consistently had great experiences with us. We’ll keep working hard to take great care of you and your MINI for many more years to come!

March 14, 2025

Dealership Rating
Employee Rating

The service reps were very friendly and my appointment was taken on time. I didn't need to wait. I was also very impressed by how clean the place was. More

by Shortcake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

MINI of St Louis responded

Thank you for the great feedback! We’re so glad to hear your visit went smoothly and that you enjoyed our clean and welcoming space. We appreciate you choosing MINI of St. Louis and look forward to seeing you next time!

March 13, 2025

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Employee Rating

Always a pleasure from the moment you walk in. Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car More

by hamby5783
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

MINI of St Louis responded

Thank you so much for your kind words! We're thrilled to hear you enjoy visiting our dealership and appreciate our team, showroom, and amenities. We always want our guests to feel comfortable and welcomed from start to finish. We look forward to seeing you again soon at MINI of St. Louis!

March 13, 2025

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Employee Rating

They are friendly, efficient and do a great jobs of explaining work they are performing. Also they gave me a rental car so I don’t have to sit around waiting since I had had an issue that was going to More

by Kathybruns11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad our team was able to make your visit easy and comfortable while keeping you informed every step of the way. We appreciate your kind words about our staff and atmosphere, and we’re happy we could provide a loaner vehicle to keep your day running smoothly! :)

March 13, 2025

Dealership Rating
Employee Rating

Over the years, I have owned 30 some new cars. Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They a More

by trouble1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Oct 15, 2025

MINI of St Louis responded

Thank you for your continued loyalty and kind words. We’re so proud to hear that our service team, especially Scott and Steve, has made such a lasting impression over the years. Your trust and support mean the world to us, we look forward to keeping you and your MINI motoring for many more miles ahead!

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