273 Reviews
Write a Review273 Reviews of Steve Pfeiffer
March 12, 2025
Mini of St. Louis has always provided the best of care and service. The people are wonderful, knowledgeable, courteous and always explain issues in a way I can u Louis has always provided the best of care and service. The people are wonderful, knowledgeable, courteous and always explain issues in a way I can understand. Will always take my Mini to Mini of St. Louis. More
March 12, 2025
Scott’s crew always comes through for me with exceptional service. I appreciate their help. service. I appreciate their help. More
Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells
March 08, 2025
The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state paperwork was not correct. We got it taken care by the IL SOS. We had a recall and have been treated professionally and respectful. I couldn't imagine better service from a service department. More
Other Employees Tagged: Carrie Brown, Bill Harada, Scott Thompson, Erica Wells
March 08, 2025
Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. beginning to end. Very impressed. Unusually good. More
Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells
March 07, 2025
Amazing service, the employees are even more amazing, especially Zach he really cares about his work and it shows my car looks amazing he even removed a scratch from my car that I've been trying to get r especially Zach he really cares about his work and it shows my car looks amazing he even removed a scratch from my car that I've been trying to get rid of for months!!! More
March 06, 2025
The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! Always friendly and take great care of my Mini. Love Mini of St Louis! More
Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Erica Wells , Joe Emerson, Todd Feuerhaken
March 05, 2025
Always great service and attention to details. Friendly staff and fairly transparent operation and explanation of recommended services. Friendly staff and fairly transparent operation and explanation of recommended services. More
Other Employees Tagged: Scott Thompson, Erica Wells
March 04, 2025
Great service. Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini More
Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells
March 01, 2025
I've interacted with MINI of STL's service department for five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is s five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is steeped in transparency, service, and kindness. Everyone I've ever interacted w/ there is uniformly committed to providing the clearest, most transparent information re: service priorities re: my car, e.g., what I need to address first, and what I can wait to address later. I don't know how other car dealerships operate. Before owning my MINI, I serviced my Hondas at local garages. However, I have walked into massive regional dealerships that sell multiple makes and models. MINI of STL is a world apart from those impersonal, sales-driven superstores. At MINI, everything is calm, relaxed, and tailored toward customer satisfaction. MINI drivers exhibit high degrees of loyalty bc MINI caters to driver satisfaction in the cars they build all the way down to the dealerships that sell and service those cars! More
Other Employees Tagged: Carrie Brown, Scott Thompson
February 26, 2025
I love the MINI of St Louis dealership. Anytime I need or want service There are available without much delay. The staff is delightful. And my car is always clean afterwards, which is an ad Anytime I need or want service There are available without much delay. The staff is delightful. And my car is always clean afterwards, which is an added plus. More
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