Steve Pfeiffer | Page 18

Everyone was very pleasant and helpful! The waiting area was very nice with snacks and coffee, nice touch. My vehicle was serviced quickly and my car was washed, great job! The waiting area was very nice with snacks and coffee, nice touch. My vehicle was serviced quickly and my car was washed, great job! More

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The facility itself was very clean and arranged very conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would high conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would highly recommend the dealership for any of your mini needs! More

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The customer service was exceptional and the quality of service was efficient. Great communication and attention to detail. service was efficient. Great communication and attention to detail. More

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Mini of St. Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks More

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Work was done efficiently, right on time. The waiting space was comfortable. The work was complete at a fair price. The waiting space was comfortable. The work was complete at a fair price. More

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Love the professional outstanding service I received at Mini of St Louis. I have trusted them with my Mini's since 2003! Completely satisfied!!! Mini of St Louis. I have trusted them with my Mini's since 2003! Completely satisfied!!! More

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The best place to buy a Mini! No pressure from anyone! Go see Sam Hall, he's the best! The service department is amazing! Their attention to detail is awesome. They will ensure yo No pressure from anyone! Go see Sam Hall, he's the best! The service department is amazing! Their attention to detail is awesome. They will ensure your Mini is in the best shape it can be. MINI on!! More

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I was met right away. The advisor told me about service options. I was invited to see the mechanics working on my car. He was very patient and explained ed what needed to The advisor told me about service options. I was invited to see the mechanics working on my car. He was very patient and explained ed what needed to be done prioritizing for safety. Really appreciate the time. More

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Great friendly service, provides loaner car if needed, knowledgeable, gives detailed info, gives recommendations with videos and explanation knowledgeable, gives detailed info, gives recommendations with videos and explanation More

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Didn’t do a good job as a technician, service advisor tried the best but still not really help to solve the problem. The dealer should focus on customer service which taking a good care of the vehicle in tried the best but still not really help to solve the problem. The dealer should focus on customer service which taking a good care of the vehicle instead of trying to add more services and didn’t care about customer concerns. They should aware that not all of customers are stupid and know nothing about cars. My Mini cooper got valve cover gasket leaking, engine is vibrating, transmission got warning, but non of them got notice by technician, even i did remind them several times, they still ignored it and tell me “ the vehicle is good “ …also, i did tell them check my car coolant not one but third times, at the end when i received the car, my coolant still low…very disappointed about how they treating customers, and there ignored about the car problems. More

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