Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
186 Reviews
4.9

186 Reviews

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186 Reviews of Steve Pfeiffer

September 17, 2025

Dealership Rating
Employee Rating

Excellent service and explanation about the preventative maintenance performed on the car. Courteous staff and enjoyable experience. More

by Chappie1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you had an excellent service visit. Thank you for choosing MINI of St. Louis! :)

September 12, 2025

Dealership Rating
Employee Rating

Professional, good customer service, and pleasant atmosphere. I like this dealership. They do good work. More

by JWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for a 5-star review! We are incredibly pleased that you have a pleasant service visit. We truly appreciate your trust and look forward to keeping your MINI running at its best!

September 11, 2025

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We experienced friendly, accommodating, and fast service. Their communication is clear and timely. I really like the video explanation. More

by MINIbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

MINI of St Louis responded

Thank you for your kind words! We’re glad you enjoyed the friendly, efficient service and found our video explanation helpful. :)

September 03, 2025

Dealership Rating
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Everyone was very kind, and extremely helpful when talking through my options. They also loaned me a car which was very nice so I didn’t have to miss work. More

by clernst94
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re happy our team could walk you through your options and keep you on the road with a loaner. We truly appreciate your trust in us and hope you enjoy every drive in your MINI!

September 02, 2025

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Employee Rating

Dealership is great. There were some minor annoyances from my service but they were out of the advisor's control so no need to take it out on her or the dealership. Ever More

by kathrynwarner2008
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Sep 09, 2025

MINI of St Louis responded

Thank you for your understanding and for recognizing our team’s efforts! We’re glad to hear you still had a positive experience and that our staff took good care of you. We truly appreciate your support and look forward to welcoming you back next time!

August 29, 2025

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Employee Rating

Fantastic Service. First time car buyer here. I bought a used 2023 Toyota RAV4 FWD from them, and they made the process incredibly easy. They took extra time to explain More

by sean.c.kimble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Congratulations on your very first car purchase! We’re so glad our team could make the process easy and take the time to ensure you felt comfortable every step of the way. Thank you for trusting us with such an exciting milestone. We hope you enjoy every mile in your RAV4!

August 21, 2025

Dealership Rating
Employee Rating

Very professional, friendly and pleasant. All the staff present always helpful. Work done in timely manner. Waiting area very comfortable and cosy. More

by Alex.Kiev.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells , Brain technician

Sep 09, 2025

MINI of St Louis responded

Thank you for your kind words! We’re delighted to know you felt welcomed, well taken care of, and comfortable during your visit. We truly appreciate your support and look forward to seeing you again!

August 21, 2025

Dealership Rating
Employee Rating

Very nice helpful and fast. They do not try to upset and insist on services you do not need More

by melindagerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for the 5-star review! We always strive to be honest with all customers.

August 21, 2025

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Employee Rating

You buy a car because you love it and/or you get an outstanding deal. You keep it because of the service department. This is my second Mini and was purchased because I knew from first-hand experience t More

by trouble1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Sep 09, 2025

MINI of St Louis responded

Thank you for sharing such heartfelt feedback! Hearing that our service team has earned your trust over decades of car ownership means the world to us. We’re grateful for your continued loyalty and can’t wait to keep you enjoying every mile in your MINI!:)

August 20, 2025

Dealership Rating
Employee Rating

The professional and knowledgeable staff of St Louis Mini, makes for an easy and quick service visit . More

by rtincher58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for your amazing review! We are thrilled that we provided an easy and quick service visit for you! :)

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