Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer | Page 3

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Steve Pfeiffer

February 11, 2026

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Employee Rating

Great service and staff, welcoming and friendly people, , great dealership, not to mention quality vehicles More

by fromafar
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
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This was our first time dealing with MINI of St. Louis. The service representative and service were excellent. More

by cessner64
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Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
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The service was outstanding, everyone always treats me like I’m the only one there, even though I’m not. Just like visiting the doctor, they listen, take time to thoroughly explain everything, and make su More

by Culgharper
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for the wonderful feedback! We’re honored to hear that you consistently feel valued and well cared for during your visits. We truly appreciate your trust and look forward to welcoming you back again! :)

February 09, 2026

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The dealership is very modern and spacious with a professional staff who are very attentive. The video from the mechanic was much appreciated. More

by rrushing
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for the great feedback! We’re glad you enjoyed our modern, spacious dealership and found our team attentive and professional. We truly value your trust and look forward to welcoming you back again!

February 07, 2026

Dealership Rating
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Have no issues, other than your services are very expensive, especially for what they recommend. More

by steve.schwarz1
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Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for sharing your feedback. We’re glad to hear you’ve had no issues with your vehicle, and we appreciate your honesty regarding pricing. Our recommendations are based on manufacturer guidelines and long-term vehicle care.

February 06, 2026

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Easy drop off and pickup. Service reps easy to work with. Loaner car is a plus! More

by derekfox
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased you have a smooth service experience from start to finish. We look forward to seeing you and your MINI next time! :)

January 31, 2026

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Everyone was nice to work with. Erica was our service advisor and kept us posted. More

by DB
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Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you have a great service visit and that Erica kept you updated throughout the whole process! Thank you for choosing MINI of St. Louis! :)

January 30, 2026

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Employee Rating

Always kind, always courteous and the facility is always an excellent condition. The service department does an excellent job of communicating current status and sets expectations, which is great. More

by stephen.spurgeon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Feb 10, 2026

MINI of St Louis responded

Thank you for the kind feedback! We’re glad to hear you consistently experience a welcoming environment and clear communication from our service team. We look forward to seeing you again! :)

January 30, 2026

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Employee Rating

First class service and I love the videos to show you progress with the car while being looked at. More

by JDB608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for the great review! We’re happy to hear you received first-class service and enjoyed the service videos that keep you informed while your vehicle is being taken care of. We truly appreciate your trust and look forward to welcoming you back again!

January 28, 2026

Dealership Rating
Employee Rating

All is working fine except the car doesn’t automatically recognize me as the primary driver. More

by tbryantster
Recommend Dealer
Yes
Feb 10, 2026

MINI of St Louis responded

Thank you for your feedback! We’re glad to hear everything is working well overall. Regarding the primary driver recognition, our team would be happy to take a look and help ensure your settings are working as expected. Please don’t hesitate to reach out or stop by, we’re always here to help!

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