Steve Pfeiffer | Page 20

Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More

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Routine oil change under warranty. Young man in parts dept very helpful as was last person who took me to my car and made sure car was dry from car wash and ready to go! Unfortunately Young man in parts dept very helpful as was last person who took me to my car and made sure car was dry from car wash and ready to go! Unfortunately I do not remember names of the 2 employees. More

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Always a great experience, take great care of my vehicle and also take great care of me. I’ve only had one issue is 10 1/2 years. and also take great care of me. I’ve only had one issue is 10 1/2 years. More

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The service reps were very friendly and my appointment was taken on time. I didn't need to wait. I was also very impressed by how clean the place was. was taken on time. I didn't need to wait. I was also very impressed by how clean the place was. More

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Always a pleasure from the moment you walk in. Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car More

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They are friendly, efficient and do a great jobs of explaining work they are performing. Also they gave me a rental car so I don’t have to sit around waiting since I had had an issue that was going to explaining work they are performing. Also they gave me a rental car so I don’t have to sit around waiting since I had had an issue that was going to take more time Clean friendly atmosphere if you do have to wait More

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Over the years, I have owned 30 some new cars. Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They a Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They are courteous, thoughtful, provide loaners when needed, do a great job of explaining what's needed before performing the service and provide very transparent pricing. Scott and Steve are the most outstanding Service Advisors I have ever encountered. kudos to all! More

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Mini of St. Louis has always provided the best of care and service. The people are wonderful, knowledgeable, courteous and always explain issues in a way I can u Louis has always provided the best of care and service. The people are wonderful, knowledgeable, courteous and always explain issues in a way I can understand. Will always take my Mini to Mini of St. Louis. More

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Scott’s crew always comes through for me with exceptional service. I appreciate their help. service. I appreciate their help. More

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The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state paperwork was not correct. We got it taken care by the IL SOS. We had a recall and have been treated professionally and respectful. I couldn't imagine better service from a service department. More

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