Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer | Page 21

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.8
300 Reviews
4.8

300 Reviews

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300 Reviews of Steve Pfeiffer

March 08, 2025

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Employee Rating

Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. More

by Michaelbbude
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was excellent from start to finish. We truly appreciate your feedback and look forward to seeing you again!

March 07, 2025

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Amazing service, the employees are even more amazing, especially Zach he really cares about his work and it shows my car looks amazing he even removed a scratch from my car that I've been trying to get r More

by ssutton523
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you so much for sharing this! We’re so glad to hear Zach went above and beyond for you!. We appreciate you trusting us with your MINI and are thrilled you’re happy with how it turned out!

March 06, 2025

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The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! More

by rfix63114
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Erica Wells , Joe Emerson, Todd Feuerhaken

Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear you feel like part of the MINI St. Louis family, that’s exactly what we strive for. We appreciate you trusting us to care for your MINI! :)

March 05, 2025

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Employee Rating

Always great service and attention to details. Friendly staff and fairly transparent operation and explanation of recommended services. More

by brdgwrk
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Erica Wells

Oct 16, 2025

MINI of St Louis responded

Thank you for your thoughtful feedback! We’re so glad to hear you appreciate our attention to detail and the transparency of our service process. Our team works hard to make every visit a positive one, we truly appreciate your continued trust in MINI of St. Louis!

March 04, 2025

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Great service. Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini More

by Ellen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that we provided a welcoming environment and flawless service for you and your MINI. Thank you for choosing MINI of St. Louis! :)

March 01, 2025

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Employee Rating

I've interacted with MINI of STL's service department for five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is s More

by Jasonbarton16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson

Oct 13, 2025

MINI of St Louis responded

Thank you so much for sharing such a thoughtful and heartfelt review! We truly appreciate your continued loyalty over the years, it means a lot to know that both you and your mom have trusted MINI of St. Louis for so long. Our team takes great pride in providing honest, transparent service and a welcoming atmosphere, so it’s wonderful to hear that reflected in your experience. We look forward to taking care of you and your MINI for many more years to come!

February 26, 2025

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I love the MINI of St Louis dealership. Anytime I need or want service There are available without much delay. The staff is delightful. And my car is always clean afterwards, which is an ad More

by Nancy Z
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 16, 2025

MINI of St Louis responded

Thank you so much for your wonderful feedback! We’re happy to hear you enjoy working with our team and appreciate the extra care we take with your MINI. We’re always here when you need us, and we love sending your car back sparkling clean!

February 24, 2025

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Great customer service. He said it would be about an hour, it was an hour exactly. The location is great, easy to get to. More

by mallen
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that your service visit was done in a timely manner. We look forward to seeing you and your MINI next visit!

February 19, 2025

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Employee Rating

They are always so kind and respectful when I bring in my car. I always know I’m in good hands at the dealership. More

by Karen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you always feel like you are in good hands. We strive to always provide an amazing experience for everyone. Thank you for choosing MINI of St. Louis! :)

February 14, 2025

Dealership Rating
Employee Rating

Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! More

by John L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada, Erica Wells , Brian Jernigan

Oct 21, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re happy to hear you enjoyed the video update and the car wash touch at the end. We appreciate you choosing MINI of St. Louis and look forward to seeing you next time!

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