Steve Robinson
Steve Robinson at Daytona Toyota

Steve Robinson | Page 64

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.7
934 Reviews

Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.

4.7

934 Reviews

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934 Reviews of Steve Robinson

September 05, 2021

Dealership Rating
Employee Rating

The service department has always been very friendly and appears to be concerned about the customer. Steve has always been fair in explaining my review add services needed. More

by FUNSHINECONCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2021

Dealership Rating
Employee Rating

I brought in two cars which caused confusion on who would handle each vehicle. Mr. Robinson stepped up and took over both. Everyone was very professional and courteous. The lack of air conditioning in t More

by brett.arron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Daytona Toyota responded

Hi Brett, we are so pleased to hear you had an excellent experience with Steve. We appreciate the amazing rating and we hope to see you again.

September 04, 2021

Dealership Rating
Employee Rating

My advisor Steve Robinson knows the meaning of customer service and knows how to deliver it. Steve goes above and beyond to give excellent customer service. Steve services all of my vehicles and always wil More

by Steve Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Daytona Toyota responded

Thanks for the awesome review, Steve! We work hard to meet the expectations of our customers and provide memorable experiences. Have a great day!

September 02, 2021

Dealership Rating
Employee Rating

They treat you with respect. They take your car right away and fix the problem and they treat you with respect. And they don't charge you much More

by LEAVINEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson , Jackie Babcock, James Brady, Craig Lee, Heather Olsen

Sep 03, 2021

Daytona Toyota responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit. Take care!

August 28, 2021

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Employee Rating

Courteous, efficient, waiting room quiet and peaceful. Steve desk 3 is very knowledgeable and keeps me informed and a wonderful personality. I brought vehicle in at 46,000 miles and had the ac cleaned and More

by lauragarand@bellsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

August 27, 2021

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Employee Rating

All than that be it yust there normal way of taking care of good customer always thinking how to please the customer .when ready I will be ther to buy my next Toyota .very good service More

by sspreownedcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Daytona Toyota responded

Thank you for the 5-star rating and review!

August 26, 2021

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Employee Rating

Techniciens diagnosed the problems and advised as to the right course of action. My sienna needed the control arms to be replaced, even though I came in for an alignement. More

by EOMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Daytona Toyota responded

We can’t thank you enough for writing this 5-star review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

August 25, 2021

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Employee Rating

Scammers, they don't tell you what your paying, and push you into something you don't want, well only give you what your monthly pediment is and try to make it sound good More

by WESTGATECINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Seymour Small , Craig Lee

Sep 01, 2021

Daytona Toyota responded

Hello. We are concerned by this feedback as it does not reflect the type of service we aim to provide at Daytona Toyota. Please feel free to reach out to Sales Manager, DJ Garry, a call at 386-255-7475. Thank you.

Sep 02, 2021

WESTGATECINDY responded

I recently bought a truck, the 2nd vehicle I have bought from you but I will not be returning for a 3rd! I had 22k down, I explained What I wanted, a brand new 4 x 4 Tacoma blue, I read texted that they were able to get the truck I wanted in with all the bells and whistles for 34k, I get to the dealership and it was no longer a choice, they ask me 2 test drive 2 used Tacomas, after hours of talking and telling them I was not interested in a used one I felt pressured as they couldn't get what I wanted. The list price on the used one was 36k, they wouldn't tell me what I was price I was paying only kept asking for more down to get my payment to be where I wanted it, I was confused and pressured, I never imagined I was paying more then the listed price. After all says and down and after I left , it started not making since, it was listed for 36k , I put down 22K, so how in the hell did I finance 24K? Where on earth did an extra 10k Come from? Abs at one point I thought he said to me that if I put the 22k down they would still me the truck for 32k and that would get my payment where I wanted it. I feel that I was took advantaged of being a single women and this was the second time you have took advantage of me. I will not allow a 3rd time

August 20, 2021

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Employee Rating

Very impressed!!! As an out of towner who has a mother in Ormond Beach I often worry about her. I contacted Daytona Toyota 5 minutes before closing about her vehicle, they recommended an excellent tow servic More

by RNGR572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Daytona Toyota responded

We appreciate the great review, and are very glad to hear that we were able to provide a great experience for your daughter!

August 20, 2021

Dealership Rating
Employee Rating

Was very happy with the service and my service advisor Steve was very nice and very efficient.The work done is always professional and completed in a timely manner. More

by Ladregg714714
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 23, 2021

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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