Steve Rotonda | Page 2

Best Lease Experience Ever Enough can not be said about the exemplary service provided by the dedicated sales and financing staff. From the responsive attention to be completely Enough can not be said about the exemplary service provided by the dedicated sales and financing staff. From the responsive attention to be completely transparent on cost and otions in the selection of our MDX lease all the way through the leadership and support provided by Steve R. in supporting his team to close the deal in a way that gained a new long term customer. Great experience More

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Awesome I purchased my first Acura ILX on a Saturday, August 4, 2012. Patrick Aigner was my sales representative. I did not feel rushed and/or pressured abo I purchased my first Acura ILX on a Saturday, August 4, 2012. Patrick Aigner was my sales representative. I did not feel rushed and/or pressured about trading in my Mazda 626. He answered all my questions and concerns, and that day, I bought my Acura ILX 2013 which I named BellaNova. BellaNova and I were not forgotten by Acura of Tempe. They called to check to see how I was enjoying my new car, and they provided information about getting in contact with Abel Talbo for any vehicle issues and/or maintenance service. Abel ROCKS! He is such a friendly and understanding person. He keeps me in check when it comes to maintenance service for BellaNova. So, on Saturday, April 18th, I brought BellaNova into the service department for her oil change. I started looking at the Acura cars in the showroom, and I chatted with Patrick. Needless to say, I drove home with a new Acura ILX 2016, and I named the car BellaNova2. Patrick, Steve Rotonda and Bob Banes offered a GREAT deal which I could not turn down. Again, all the people at Acura of Tempe have the BEST customer service skills. Abel will now keep me in check with BellaNova2, and I probably will be working with the Parts department to add a few features to BellaNova2. I enjoy seeing and chatting with the team at Acura of Tempe. THANK YOU for being ROCK STARS. More

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Going the Extra Mile I had a fantastic experience with Acura of Tempe. The sales staff went out of there way to locate the car I wanted in another city and have it shippe I had a fantastic experience with Acura of Tempe. The sales staff went out of there way to locate the car I wanted in another city and have it shipped here to the valley. Than the staff went above and beyond again to have my dealer add on parts installed almost immediately. I love my new TLX and the people at Acura of Tempe are awesome. Down to earth and they treat everyone the way you want to be treated... nothing snooty, just good old fashioned service with a smile. My sales associate, the sales manager, the finance people, all make you feel like you should, a very important customer! Way to go Acura of Tempe! More

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Great Experience We bought a used MDX from Patrick Aigner. He is very knowledgeable and was very patient, even though I like to take my time to make decisions. Bob Ban We bought a used MDX from Patrick Aigner. He is very knowledgeable and was very patient, even though I like to take my time to make decisions. Bob Banes worked us through the paperwork as quickly as possible. We are very happy with the deal we got and with the MDX. More

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The Car buying experiance in my life On Jan 11th I just walked in to the Acura of Tempe after receiving a mail from Steve R the manager, to buy a TLX 2015 with my trade in LINCON MKZ , as On Jan 11th I just walked in to the Acura of Tempe after receiving a mail from Steve R the manager, to buy a TLX 2015 with my trade in LINCON MKZ , as soon as i entered the the front desk she ask me how can I help you ?I said i want to meet Mr Steve Rotonda, she said ok he is not in office just wait, by the time a sales person came to me his name Mr Luis, I told him i want to talk to steve. few minitues later Steve entered like a very busy man. run to his chair, the poor sale guy went inside and stood beside him like a mouse in front of a cat and told him somebody came to meet you, He said busy have no time ,you ask him what you want. he came out and ask what you want i said i want to buy 2015 TLX an d have a trade in , ok where is your trade, he went and looked , he collected the information and went back to Steve with details, and bac k to me in a minitues with two paper in his hand and said we will give you 25000 for your trade , our TLX car will cost 39000. I ask him will you able to do more for my trade , he said no canot go above this, this is the price only we can offer. i said ok, thank you, I just left the store. ( THEY NOT EVEN OFFER ME TO SIT , NOT POLITE AT ALL .THE MANAGER STEVE FROM HIS FACE LOOKS RUDE AND ROUGH) an hour after i got a call from the same sale guy , he said hai we will increase your trade 1000 more. by the time I have already made a deal with supersstions spring lexus for a2015 LEXUS IS 250 with much more respect and dignity according to my experiance people like above is not suitable for the dealership.. More

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Painless Purchase Acura of Tempe was a refreshing car buying experience. Everyone there was cheerful and honest. When I said I wanted to leave and think about it, the Acura of Tempe was a refreshing car buying experience. Everyone there was cheerful and honest. When I said I wanted to leave and think about it, there was no pressure. Once back, the process was quick and painless (between 60-90 minutes) - which as we all know is close to record time. Oakey was very professional and courteous, I would highly recommend talking to him or anyone else at Acura of Tempe. More

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I just purchased my fourth Acura since the early 1990s when I had an Acura Legend. We purchased an MDX at Acura of Tempe for my wife a few years ago, and yesterday I traded my 1998 RL for a new 2014 TL when I had an Acura Legend. We purchased an MDX at Acura of Tempe for my wife a few years ago, and yesterday I traded my 1998 RL for a new 2014 TL. My only reluctance was that I loved my RL! It has been a great vehicle and served me well for many years. That being said, my new ride is AWESOME. The sales department was friendly, straightforward and flexible. I've had my vehicles serviced at Acura of Tempe for many years. Why? As many know, it can be, well let's say " challenging" to develop a trusted relationship with a person that is recommending maintenance expenses. I always want a clear and understandable reason when I'm spending $$ on these things. My Service Adviser, Todd Goldhammer, has always taken the time to offer advice and explain all the details I need to make a prudent decision. I'm very happy with my new TL and plan to continue my relationship with Acura of Tempe, largely due to the trust I've developed over the years and the quality of vehicles and service. More

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