"Exciting but long process"
My initial sales person at Yark Subaru I did not feel took the time to help and seemed not interested. We ended up going to Yark Nisson to test drive and the salesman there really took the time to see what I wanted. I knew after lots of test driving I ultimately wanted a Subaru but I was able to go back to Yark Nisson to work with that salesman to make the deal. Once I decided on a vehicle the process seemed to take much longer then expected, and there was a lot of sitting and waiting for the next step in a not so busy dealership. We were there a total of 3 hours to obtain the vehicle, which I feel could have taken half the time to accomplish. The finance manager (once we finally got to sit down with him after a lot of waiting) was very helpful and managed to get a better APR then what I was originally told. That was much appreciated.
"Great friendly service"
Everyone was knowledgeable and easy to deal with. Professional employees all through the process. Everyone was interested in making our Subaru purchase a good experience.
My husband and I had a great experience. The sales and finance team were eager to help us find a plan that worked for us! I highly recommend this dealership.
"New Used car"
The staff that helped us was great Rashad,Steve and Mark the finance guy. They found us a good loan that my daughter was happy with. This was my second vehicle from Yark . Very happy with the car and the service
"Friendly, great to work with. "
Yark employees were great to work with. Their staff was up front on pricing, trade-in and financing. They were able to keep me within my price range and still get me in a newer, low mileage great vehicle.
"Accommodating and speedy "
First experience leasing a car. The Yark Subaru team helped me with all the stages from test driving through insurance. I'm thankful for their advice and guidance it made my experience that much more exciting.
- Avoid Yark
Avoid this dealership and any other Yark dealership! They try to pass off vehicles that have been in accidents as certified one owner accident free vehicles. The vehicle that was sold to me had a lot of previous accident damage, The sunroof leaked, there was prior damage to the roof, hood,and along the entire passenger side. My local Subaru dealership brought this to my attention when I took it in for service due to the continously leaking sunroof! Yark Subaru refuses to take responsibility for this! Also as usual this review will probably get pulled like my last one, Way to censor your customers Yark!
"Wonderful experience "
Hi recently bought a car from Yark a gorgeous Cadillac DTS my salesperson Mia was incredible she along with their incredible finance team worked hard to secure me a loan 9% lower than the deal I had worked out with another finance company even though my credit was far less than perfect. I was treated with so much respect and that really made me feel very good. I have to thank Mia and the team for making my dream come true I would recommend this dealership to anyone looking for a great no hassle deal. If you're looking for a stress free experience then come to Yark I promise you will not be disappointed.
Other Employees Tagged:
, The entire finance team A++++++++++++
"I spent 2 hours buying a car that was already sold."
We went to Yark Subaru last weekend after I talked with a salesman on the phone. I told him that I was going to sell my car independently, but he talked me into bringing it in for appraisal because of their "great ability to offer more than other dealerships on trade-ins." So we drove there and waited 45 minutes to talk to someone. We finally left and returned the next day. The offer that they made for my current car was ridiculously low, as I expected. We test drove a new car, made a decision to purchase it, started the paperwork and I was in the processe of finalizing the financing when a manager came out and apologized that the car I was purchasing was already sold. There were no others that met my needs. We wasted over 2 hours buying a car that was already sold. Nice. Then, to top it all off, I keep getting auto-generated emails thanking me for stopping in to look at cars and reminding me to stop back soon. I used the link to discontinue the emails, but they continued. Grrrrrrr... An email apologizing for the screw-up would have been okay, but the happy, don't-you-just-love-Yark_Subaru emails made me even angrier with the situation. Once I made the decision and was sold on the 1.9% interest rate and Labor Day sale (couple thousand dollar discount), I was ready to drive it home (as the salesman had teased earlier when I told him that I was just starting to look). I kind of like GMC too, so that might be my next purchase.
"Certified Pre-Owned is a Joke! Stay Away!"
I went into the dealership to purchase a used vehicle that was advertised on Autotrader.com by Yark Subaru. The online price was just below $24,000, by the time I had signed the contract, the total price of the vehicle financed was $36.000. I have A1 credit, and the vehicle was suppose to be a certified pre-owned vehicle. I feel like a chump for signing that contract. They charge you for everything including almost $2,000 for the privilege of it being a CPO vehicle. I was charged almost $700 for the extended maintenance program, and also $1,000 for gap insurance, something I have never needed. They use their friendliness as smoke and mirrors to hike up of the price of the vehicle, now my only recourse is to trade the vehicle in at a dealership and eat the difference. I'm going to cancel the extended maintenance contract since that is allowed and recoup some of my money, but the balance left after the trade in I will have to pay that amount up front so that I,m not stuck with a ridiculous car payment. I thought that I was done leasing vehicles, but after truly thinking about it, it,s so much easier. Take my advice, if you have a good dealership and a good salesman, stick with them, but whatever you do, stay away from Yark Subaru at all costs, they are a dealership full of swindlers. I would also like to add that a certified pre-owned vehicle should not have parts fitting loosely with screws missing, should not have a loose headlight with tops of screws broken off, should not have a front bumper with multiple plastic fasteners missing that secure it to the vehicle, and should not have a sunroof that when fully closed, leaks water into the vehicle soaking the headliner and leaving watermarks after it dries. The 152 point inspection is clearly worthless. Do yourself a favor and stay away from this dealer.