Steve Smith | Page 5

Excellent experience in every way! Richard was kind, informative, and patient as he helped us with our purchase. In addition, our young daughter was well-cared for with popcorn and hot chocolate. Thank informative, and patient as he helped us with our purchase. In addition, our young daughter was well-cared for with popcorn and hot chocolate. Thank you! More

by tyandkirsch Verified Customer Verified Customer

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Great experience! I had a great experience with Mike. He was direct with all the numbers and made the car buying process easy and efficient. Very happy with my time s I had a great experience with Mike. He was direct with all the numbers and made the car buying process easy and efficient. Very happy with my time spent at Capistrano Volkswagen. I would recommend anyone in the market for a new car to them! Thanks Mike More

by Bradg1 Verified Customer Verified Customer

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Richard was fantastic to work with and went above and beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would wo beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would work with him again. More

by NKZJBROOKS Verified Customer Verified Customer

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I had a great experience with Capo VW. I was assisted in ending my lease and started a new buy out plan. I was thrilled to have the process started and completed within the same day. Thank you ending my lease and started a new buy out plan. I was thrilled to have the process started and completed within the same day. Thank you More

by monica.m Verified Customer Verified Customer

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This was my first time buying a car and JJ was very helpful with all of my questions as well as the entire process! Overall I would say I had a great experience. helpful with all of my questions as well as the entire process! Overall I would say I had a great experience. More

by bdrez123 Verified Customer Verified Customer

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Killer Service! Great service all around, especially my sales associate, Joey... good dude! He helped make an otherwise stressful car-buying experience pleasant. Woul Great service all around, especially my sales associate, Joey... good dude! He helped make an otherwise stressful car-buying experience pleasant. Would highly recommend Capo VW, and Joey, to friends and family. Thank you! More

by brian.darney Verified Customer Verified Customer

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New car Great quick and efficient sales team. Steve Skinner did an amazing job helping me get in and out the door in my new car in a short amount of time. Great quick and efficient sales team. Steve Skinner did an amazing job helping me get in and out the door in my new car in a short amount of time. More

by DLGARNER26 Verified Customer Verified Customer

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good people but takes to long People at Capo are knowledgeable and courteous. Takes too long to buy out lease. 3.5 Hrs. Should be much quicker. I was already pre-approved by my c People at Capo are knowledgeable and courteous. Takes too long to buy out lease. 3.5 Hrs. Should be much quicker. I was already pre-approved by my credit union before I showed up. Had to utilize CUDL and start the application all over again. More

by MARK.TALENS Verified Customer Verified Customer

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Another Great Buying Experience!! Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice and answered absolutely every question I had about different models and such. I ended up purchasing the car a week later and Richard finalized everything. The time had finally come to help my son get into a new car. He suggested a Jetta so we ventured down to Capistrano VW again and as we walked in with the intention of asking for Richard, there he stood. Again, he was very professional and knowledgeable about all the models we spoke to. This was my son's first car buying experience and as he was driving me home in his new car, he mentioned to me that Richard explained absolutely everything to him and there was zero confusion about anything. Kudos to Richard and Capistrano VW for keeping us satisfied customers!! (PS: I still have my 5 year old Jetta too and I love it!) More

by smcgrail Verified Customer Verified Customer

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VW Jetta purchase on 11/3/2019 My experience at Capo VW spans last Saturday evening into Sunday. Dropped off my leased vehicle with Richard on Saturday and he was very accommodating My experience at Capo VW spans last Saturday evening into Sunday. Dropped off my leased vehicle with Richard on Saturday and he was very accommodating with the drop off and did not pressure us to buy or lease anything new. We came back on Sunday to ultimately purchase a Jetta (which is running great so far) and we were pleased with how knowledgeable and helpful Richard and everyone at the dealer was. The whole transaction and negotiation was very transparent and could not have been any easier. My dad and I like how Capo VW does business and expect to be back in the future. More

by mabarnet4492 Verified Customer Verified Customer

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