Steve Smith
Steve Smith at Capistrano Volkswagen

Steve Smith | Page 6

Sales Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

Contact Me
5.0
98 Reviews

Dealership Experience

10 yrs, 1 mo

5.0

98 Reviews

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98 Reviews of Steve Smith

October 16, 2019

Dealership Rating
Employee Rating

Great experience! Richard was very knowledgeable and helpful when it came to pick out a car. He helped me get exactly what I wanted and did not push for me to get somet More

by mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark , Richard McAllister

Oct 16, 2019

Capistrano Volkswagen responded

Thank you for your feedback, it's great to know that you had such a positive experience at Capo VW! Customer satisfaction is our top priority and we're happy to hear that Richard was so helpful to you during the sales process. Please reach out to us if there is anything else we can assist you with, and enjoy your new vehicle! Kate

October 04, 2019

Dealership Rating
Employee Rating

Amazing people and products Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! More

by spinelli.traceyann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber , AJ Jamshidi

Oct 07, 2019

Capistrano Volkswagen responded

Hi TraceyAnn! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again down the road. Kate

October 02, 2019

Dealership Rating
Employee Rating

New Tiguan Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see More

by kacytlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: McCurtis Kelley

Oct 03, 2019

Capistrano Volkswagen responded

Thank you for taking the time to leave a review! We're thrilled to hear that the sales department here at Capo VW has been so helpful to you over the last several years. Your kind words are much appreciated. Enjoy your new Tiguan! - Kate

September 18, 2019

Dealership Rating
Employee Rating

Fast and Fair Buyout Experience This was a buy out of a lease we had. We have leased three cars over the past 5 years from CapoVW and will likely visit again. More

by MICHAEL@DEBIEFAM.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Paul Clark

Sep 19, 2019

Capistrano Volkswagen responded

Hi Michael, Thank you for the 5-star review! We are so happy to hear you had a fast and fair buyout experience. We can't thank you enough for being a loyal customer to the Capo VW family!

September 18, 2019

Dealership Rating
Employee Rating

Friendly, no BS dealership We originally leased our car and all went smoothly. I don’t recall our salesman’s name but he was very forthcoming and transparent. We now decided to More

by pamela.niemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Chuck Lilly

Sep 19, 2019

Capistrano Volkswagen responded

Hi Pamela, Thank you for the kind words about our sales and finance team! We apologize about the wait being longer than what you were informed, however, we appreciate your patience and thank you for being a part of the Capo VW family!

September 18, 2019

Dealership Rating
Employee Rating

2014 Passat TDI Great sales team and buying experience. This is what buying a car should be .Richard knows the product and was very helpful finding the right vehicle More

by RICK_GONZILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark , Richard McAllister

Sep 19, 2019

Capistrano Volkswagen responded

Hi Rick, Thank you for the 5-star review! We appreciate the compliments about our team, especially Richard. We hope you enjoy your new car and welcome to the Capo VW family!

September 12, 2019

Dealership Rating
Employee Rating

Professional experience I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very hap More

by tristen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Paul Clark

Sep 12, 2019

Capistrano Volkswagen responded

Hi Tristan, Thank you for the 5-star review! We are so happy to hear you and your wife were taken good care of by our team and that they provided a professional experience for you. Welcome to the Capo VW family!

September 12, 2019

Dealership Rating
Employee Rating

Professional and Personable My company chose VW for our current lease plan vehicles and I decided to look at VW for my personal car as well. I searched online and of course, sev More

by Lornahks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber

Sep 12, 2019

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so glad Mike took such good care of you and that you're enjoying your new Tiguan. We sincerely appreciate you recommending us and welcome to the Capo VW family!

September 05, 2019

Dealership Rating
Employee Rating

Buyer from out of state I had to travel to get the vehicle I wanted, and they made everything as easy as possible. I would highly recommend this dealership and it's employees More

by nairmac76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci , AJ Jamshidi, Richard McAllister

Sep 06, 2019

Capistrano Volkswagen responded

Thank you for the 5-star review and thank you so much for recommending us!

September 03, 2019

Dealership Rating

Long distance Wanted to help our son lease a car.., We live out of State. The sales staff “Buddy” was very helpful. He helped get the payment we requested and he ev More

by Out of State
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Holguin, Kevin Dooris , AJ Jamshidi

Sep 03, 2019

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so glad Buddy was helpful and took great care of you. Welcome to the CapoVW family!

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