Steve Smith | Page 8
Sales Manager
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
Dealership Experience
9 yrs, 10 mos
95 Reviews
Write a Review95 Reviews of Steve Smith
June 09, 2019
Wonderful This was by far the best experience ever....! Richard made everything so fast and easy, almost to easy?! Lol..... everyone was very nice and super hel This was by far the best experience ever....! Richard made everything so fast and easy, almost to easy?! Lol..... everyone was very nice and super helpful, and I look forward to coming back and doing it all over again when my lease is up ?? More
Other Employees Tagged: Buddy Holguin, Kevin Dooris , Richard McAllister
June 03, 2019
Over the top experience! From the moment pulling in to the driveway and the porters directing me started the 5?? Service! Met with Arlen (who would be my service consultant) From the moment pulling in to the driveway and the porters directing me started the 5?? Service! Met with Arlen (who would be my service consultant) to Cory Goodman (Service Manager) who both greeted my wife & I. Listened to my concern (as I was on a road trip) assured me they would do their best to get a quick Diagnosis (and by a Senior Master Tech too!) and have a seat in the great waiting area and I’d hear back shortly. Shortly was FAST, as I received a really cool video from the tech showing additional items he felt I should be aware of as well as completely addressing my original concern. Stated the information would be given to the service consultant who would give me the expense & time breakdown for the work shortly (again- light speed coordination here). The parts needed would be there later that day and since they knew I was on a road trip to L.A., a rental car (beautiful too) was offered and arraignments were made for me to leave a credit card with them and all would be taken care of before coming back. I came back Sunday (service was closed) but they had my car ready - washed - and the keys were with the sales manager Steve Smith who was already aware. So impressed with the seamless coordination between every department and every level of staff! And the lady who handled my rental (should have got her name too) was just as amazing. TEAM here truly stands for - Together Everyone Achieves More!!?????????? Service More
Other Employees Tagged: Cory Goodman, Harry Haber , Arlen Mack
May 24, 2019
Purchasing Was Quick and Easy Saw the vehicle we wanted in line. All vehicle details were noted in the add with the carfax. Called and said we would be right down. Our salesman Joe Saw the vehicle we wanted in line. All vehicle details were noted in the add with the carfax. Called and said we would be right down. Our salesman Joey had the car waiting for us out front for our test drive. We decided to purchase the vehicle and we were in and out of the dealership with a no haggle and no pressure deal. Joey was friendly and honest. Chris in Finance was great too. Quick and easy. It’s my second purchase at Capo and I would definitely recommend it. More
Other Employees Tagged: Joey Robustelli , Chris Del Campo
May 18, 2019
Great experience It was an incredible experience. Would recommend my friends. Kelly McCurtis was extremely helpful and professional. Will be back to lease another car. It was an incredible experience. Would recommend my friends. Kelly McCurtis was extremely helpful and professional. Will be back to lease another car. Paul Clark was also a pleasure to work with. More
Other Employees Tagged: Paul Clark , McCurtis Kelley
May 16, 2019
Purchased lease vehicle Mike is awesome he made things easy. I’m not happy with the loan, the APR is well above what I could have gotten if I’d made the effort, but Mike help Mike is awesome he made things easy. I’m not happy with the loan, the APR is well above what I could have gotten if I’d made the effort, but Mike helped me resolve this so I could stop stressing over it. More
Other Employees Tagged: Mike Stieber
May 02, 2019
Curtis and VW team=Awesome Curtis Kelley was great to work with! he told me my leasing options over the phone which made the experience so much easier for me -straight to the po Curtis Kelley was great to work with! he told me my leasing options over the phone which made the experience so much easier for me -straight to the point! Everyone at Capo VW was very friendly and had lots of energy! I was very impressed and that made my decision that much easier. Buddy Holguin made sure everything looked great when i picked up my car and got me all settled into it. Great experience and great deal! More
Other Employees Tagged: Buddy Holguin, Paul Clark , McCurtis Kelley
April 28, 2019
Great experience Lowest price with very good quality compared with the dealer SoCal. Very patient and friendly sales person. Highly recommended! And you could enjoy fr Lowest price with very good quality compared with the dealer SoCal. Very patient and friendly sales person. Highly recommended! And you could enjoy free drink there~~ More
Other Employees Tagged: Joey Robustelli, Paul Clark
April 15, 2019
The service was great! Everyone starting with the salesman was great! Pat followed up with me even.before I bought the car and called me the day after. He’s a very professi Everyone starting with the salesman was great! Pat followed up with me even.before I bought the car and called me the day after. He’s a very professional salesman. More
Other Employees Tagged: Rene Alberti, Pat Kirby
April 15, 2019
VW Rabbit Buddy was by far the best salesman I ever met. I too am a salesman in Temecula, and I appreciate the time and effort that team put into getting me int Buddy was by far the best salesman I ever met. I too am a salesman in Temecula, and I appreciate the time and effort that team put into getting me into this Rabbit (reminds me of my old one). I will definitely recommend this dealership to people and especially recommend them to Buddy! Really a no pressure dealership, and an excellent experience. More
Other Employees Tagged: Buddy Holguin , Rene Alberti
April 03, 2019
Sales The best service , good people and friendly atmosphere, you always feels great taking care of, they have always have a good selection and the price is The best service , good people and friendly atmosphere, you always feels great taking care of, they have always have a good selection and the price is right More
Other Employees Tagged: Nick Colucci, Mike Stieber , Rene Alberti

