Steve Sokoloff

I purchased a new Honda from this dealership in December. While the salesperson was initially polite, the overall experience was highly problematic and raises serious consumer-protection concerns. December. While the salesperson was initially polite, the overall experience was highly problematic and raises serious consumer-protection concerns. I spent a substantial amount of time negotiating pricing with the salesperson, believing we had reached an agreed-upon price. However, it later became clear that those numbers were effectively disregarded. The finance manager completely overrode what had been discussed and presented different pricing. Critically, these final numbers were not clearly disclosed or explained at the dealership. I only discovered the discrepancy after getting home and reviewing the contract documents from the flash drive provided. The final vehicle price was several thousand dollars higher than what had been agreed upon. When I contacted the dealership the following day to ask why the price differed, I was not given a clear or legitimate explanation. This lack of transparency, combined with undisclosed pricing changes, is deceptive, unethical, and borders on illegal business practices. There were also serious concerns regarding financing. The interest rate initially presented to me was extremely high. Only after I stated that I no longer needed the car did the rate suddenly decrease. This raises troubling questions about whether fair and accurate rates were intentionally withheld, which is unacceptable in a regulated consumer transaction. The level of customer service further reflected a lack of professionalism. The salesperson did not thank me for the purchase and did not walk me to the vehicle. In addition, he lost important paperwork that I specifically requested as part of the purchase process. This transaction left me feeling misled and taken advantage of. I still feel unsettled by the experience because it felt like being pressured, misinformed, and misled in plain sight. I did not expect this type of conduct from a Honda dealership, and it is deeply concerning that such parasitic practices continue to exist. More

by pts2102 Verified Customer Verified Customer

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Just do not deal with Sebastian. He’s a sales manager who was very condescending to me. I bought an excellent car but it had damage on the right front door. He refused to fix it. He’s a sales manager who was very condescending to me. I bought an excellent car but it had damage on the right front door. He refused to fix it. He and Mike the GM decided. To charge ME $400 to fix this damage when I called my salesman Dominic the minute I got home. Dominic acknowledged my call… but I did not take pictures, therefore they told me that I probably caused the dam More

by kellyshelton911 Verified Customer Verified Customer

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Justin was the reason I went to Honda of Fort Myers. I will be back I will be back More

by White Doug Verified Customer Verified Customer

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It’s a brand new car I bought less than two weeks ago. It has some sort of volume glitch. They told me there’s no fix for it. This was after insisting several times that I didn’t have the volume turned up It has some sort of volume glitch. They told me there’s no fix for it. This was after insisting several times that I didn’t have the volume turned up. Even after they turned the volume all the way up. More

by STEVENSONJESS96 Verified Customer Verified Customer

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Basem, Ibrahim and Justin were great. Everything went smooth. Very happy with the experience and the Odyssey Everything went smooth. Very happy with the experience and the Odyssey More

by SmG Verified Customer Verified Customer

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My son and I were at the dealership for over 6 hours. . our finance person tried to scam me and offer me 20% interest rate. Somehow it came all the way down to 6%? You are the reason dealership and car . our finance person tried to scam me and offer me 20% interest rate. Somehow it came all the way down to 6%? You are the reason dealership and car salesmen have such a bad reputation. Also, the bait and switch is alive at honda of ft myers. I had to take a shower after that experience to wash off the xxxx. More

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Basem was very helpful throughout the whole process and was on my side unlike other dealerships. He was actively trying to get me the best deal he could. I would recommend this dealer to anyone looking to was on my side unlike other dealerships. He was actively trying to get me the best deal he could. I would recommend this dealer to anyone looking to buy a new/used car or truck. More

by matthewparker655 Verified Customer Verified Customer

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Charged $500 for car mats are in it plus a bunch of other xx charges collision scanners do not work will not return call closer is a xxxxx. Salesman was a nice guy. xx charges collision scanners do not work will not return call closer is a xxxxx. Salesman was a nice guy. More

by F.bassett Verified Customer Verified Customer

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Everyone was very professional and nice, it was a great experience since we walk through the doors until we left through out the door with our new vehicle experience since we walk through the doors until we left through out the door with our new vehicle More

by Alvarez4932 Verified Customer Verified Customer

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Amazing, kind, genuine, not pushy, quick and all around a great place to buy your next car! great place to buy your next car! More

by happydodgeowner Verified Customer Verified Customer

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