Steve Sousa
Steve Sousa at Colonial Cadillac

Steve Sousa | Page 8

General Sales Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

Contact Me
4.9
130 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

4.9

130 Reviews

Write a Review

130 Reviews of Steve Sousa

May 12, 2023

Dealership Rating
Employee Rating

Great buying experience! Definitely recommend Colonial Cadillac. Friendly environment.all the sales force extremely pleasant More

by DMORIN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Moran, Steven Lander , Andrew Mackillop

April 18, 2023

Dealership Rating
Employee Rating

Had some issues but Steve reached out and took care of all my issues and made it right. More

by CharlesEJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Colonial Cadillac responded

Charles Thanks for the updated review ! Now that you have my cell, you can reach out anytime you need anything here at Colonial Cadillac. Thank you again sir Steve Sousa

April 13, 2023

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Awesome experience with all the staff from Colonial, definitely will purchase from them in the future. More

by venetiantans
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 01, 2023

Dealership Rating
Employee Rating

My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2023

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

March 31, 2023

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Employee Rating

Very professional and no nonsense pushing me from one person to another. I was greeted when first entering and taken care of throughout the visit. I would highly recommend them to anyone looking for a ne More

by cashmccal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 30, 2023

Dealership Rating
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John Bradley has been amazing in helping me acquire my new Cadillac ESV! He explained the features so I ordered what I needed and kept me informed throughout the almost 6 months it took to get the ESV bui More

by noelestepa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Alex Rogers, Pete Cascio, Denise Leigh , Christian Aylward, Andrew Mackillop

March 30, 2023

Dealership Rating
Employee Rating

This was a out of state purchase, about 4hrs. away,when I got there everyone was very professional, no B S ,which you usually encounter when buying a car, highly recommend t his dealership. More

by timefixer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Moran

Mar 30, 2023

Colonial Cadillac responded

Thanks so much for the kind review ! We appreciate you coming all the way up from NJ and we hope the car is everything you wanted and then some. Please reach out if you need anything in the future ! Thanks, Steve Sousa

Apr 01, 2023

timefixer responded

Thanks again if i need you guys I'll be happy to get in touch with you John

March 18, 2023

Dealership Rating
Employee Rating

I want to thank Steve Sousa , Steven Lander and Alex Rogers for making my service visits as seamless as possible. The pick up / drop off service cannot be beat And I couldn’t be happier with the entire More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Pete Cascio, Denise Leigh, Steven Lander , Christian Aylward

March 12, 2023

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Employee Rating

Steve and toni made sure all our meeds were met and wanted to make us comfortable in the process More

by Emiliomarotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Robinson , Toni

March 01, 2023

Dealership Rating
Employee Rating

Steve S. always sees that I am well taken care of! Thank you very much! More

by JLLWDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ & Casey!

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