Steve Staub | Page 65

Great customer service Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch More

by Jennifersav Verified Customer Verified Customer

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Great Communicaton Thank you Hawk Ford. I scheduled my service appointment on line during a weekend for an appointment first thing Monday AM. The service department ca Thank you Hawk Ford. I scheduled my service appointment on line during a weekend for an appointment first thing Monday AM. The service department called me when I didn't show up, I had had difficulty driving my auto into the dealership. Once they called me they offered me a loaner while my auto was being repaired. They diagnosed the problem and kept in contact with me throughout including the cost of the repairs. I do all of my service on my Ford with Hawk. More

by Jan2178 Verified Customer Verified Customer

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Vehicle recall Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a cou Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a courtesy car despite the short notice! More

by LISACORK Verified Customer Verified Customer

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New Tires I shopped all over getting prices for tires and Hawk beat everybody by at least $50.00. I was dealing with Steve Staub and he came into the waiting r I shopped all over getting prices for tires and Hawk beat everybody by at least $50.00. I was dealing with Steve Staub and he came into the waiting room and told me he got the tires for $40.00 less than I was quoted.The person that installed the tires did a good job and in a reasonable time as I waited for them. More

by gperkins53 Verified Customer Verified Customer

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Great Service Great customer service, prompt, and courteous. Dropped me off and picked me back up from shopping while waiting for repair. Didn’t even get all my s Great customer service, prompt, and courteous. Dropped me off and picked me back up from shopping while waiting for repair. Didn’t even get all my shopping done, they were every efficient More

by TIMAMCDONALD Verified Customer Verified Customer

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Great Took care of Recalls and an issue with Sync, They new exactly what problems were. Steve notified me and kept me informed. Had a loner vehicle w Took care of Recalls and an issue with Sync, They new exactly what problems were. Steve notified me and kept me informed. Had a loner vehicle which was nice of them too. More

by DARG6578 Verified Customer Verified Customer

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REPAIRED BROKEN SUNROOF BRACKETS My vehicle was repaired in the time they had told me and so far it seems the issues have been resoled. Steve kept me updated as I had asked him to do. My vehicle was repaired in the time they had told me and so far it seems the issues have been resoled. Steve kept me updated as I had asked him to do. More

by JSIEGLER10 Verified Customer Verified Customer

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Great service and workmanship. Steve is the best! Check car in promptly, kept me updated on progress, delivered the car when promised at the quoted price. Steve is the best! Check car in promptly, kept me updated on progress, delivered the car when promised at the quoted price. More

by JHGORSKI Verified Customer Verified Customer

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Friendly service They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost! They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost! More

by nogi259 Verified Customer Verified Customer

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parts needed new tires and window blades shopped around for prices Hawk offered the best prices had in stock items able to book appointment in a timely mann needed new tires and window blades shopped around for prices Hawk offered the best prices had in stock items able to book appointment in a timely manner More

by LOGAN318 Verified Customer Verified Customer

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