Steve Stein | Page 77

Outstanding Customer Service, Professionalism, and Integrity Second car purchase from Halleen Kia! With such great service, my husband and I look forward to being customers for life here at Halleen Kia! A+ ra Second car purchase from Halleen Kia! With such great service, my husband and I look forward to being customers for life here at Halleen Kia! A+ rating for Charles Scott in customer service and professionalism. On one occasion, he had to dig out the Sedona of my choice under 2 feet of snow. No snowstorm could stop him. Always pleasant to be with. Charles looks out for his customer - he even had my Sedona detailed twice to make sure it was spotless. After the sale, Charles went above and beyond to help my husband and I set up the electronics in the Sedona and made sure we understood all the features! We were very impressed with Charles Scott. Manager Don Bazzo ensured the entire experience was enjoyable. He's very knowledgeable and always available to answer any question. Don explained different tricks, bait and switches in advertisements used by other dealerships that would never be allowed at Halleen Kia. If you want honest pricing - Halleen Kia is the place for you. Don really cares about his customers. Contracts are painless with Steve Stein. Very personable. More

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Charles Scott could not have been more helpful. I went into the dealership that morning needing a car immediately and that is when I met Charles. He is a very friendly, polite young man and when I I went into the dealership that morning needing a car immediately and that is when I met Charles. He is a very friendly, polite young man and when I explained my situation to him he did everything he could to help me acquire a vehicle. And Steve the finance gentleman was also a great help to me. they both were wonderful! More

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I have been to Helene kia before when I purchase my last v I found it to be excellent in the area of customer service and care Vehicle and just like before I was so pleased what's the professionalism and out I found it to be excellent in the area of customer service and care Vehicle and just like before I was so pleased what's the professionalism and outstanding customer service I found the dealer to be courteous and assertive and he took his time in finding out what I was looking for and how he could help in finding what I was looking for. More

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Efficient and helpful Staff and facilities very good with welcoming atmosphere Low pressure environment with helpful staff and management Large inventory to enable examin Staff and facilities very good with welcoming atmosphere Low pressure environment with helpful staff and management Large inventory to enable examination of many options with helpful input on details from staff Staff stayed late to close the deal and make sure all items were in order More

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Nervous Girl Buys Vehicle I am not an easy sell at times. I am someone who needs to think, re-think and then over-think a major life purchase. However, I did not feel stress I am not an easy sell at times. I am someone who needs to think, re-think and then over-think a major life purchase. However, I did not feel stressed or pressured; therefore, I can say it was a great experience because I ultimately drove out a vehicle I was completely pleased with and felt good about my decision with this dealership. Gregg was tolerate of my indecision and I wholly appreciate that. I love my 2017 Kia Sportage and could not be happier with venturing to Halleen Kia to help me with this decision. Thanks again. More

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New car purchase I had a great experience in North Olmsted. Steve was great with the financing. Molly was excellent and explained my options to ensure that I received I had a great experience in North Olmsted. Steve was great with the financing. Molly was excellent and explained my options to ensure that I received a vehicle I love at the price I can afford. It was a wonderful experience and I will suggest to anyone. More

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Overall a good experience purchasing a vehicle from Halleen I was pleasantly surprised from my experience! Everyone that we worked with seemed genuine and didn't pressure us to make decisions quickly. We enjoy I was pleasantly surprised from my experience! Everyone that we worked with seemed genuine and didn't pressure us to make decisions quickly. We enjoyed the ability to get the deal done at the pace we felt comfortable which allowed us to take a night to "sleep on it" they also gave us a fair trade value for our vehicle which made the decision to purchase from them that much easier. I would buy from Halleen again in the future. More

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Extremely Customer Focused; Excellent Sales Staff and Mgmt Kia has earned my business for many years to come. I just recently picked up a new 2019 Sportage. Absolutely love the vehicle. Natalyya R. was my sa Kia has earned my business for many years to come. I just recently picked up a new 2019 Sportage. Absolutely love the vehicle. Natalyya R. was my sales representative and did a fantastic job ensuring that my wife and I were happy with our new car. Don B. (General Sales Mgr) had to engage in a few issues along the way. Don was professional, extremely client focused and eager to help. I have already recommended Halleen Kia (North Olmsted) to many friends and glad I selected this dealership. I will absolutely continue to drive Kia cars due the excellent value, the reliability and the strong dealership support to help me through any issues that arise. Thanks Kia for a job well done! More

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Great New Car Sales Experience When you are shopping for a Kia vehicle, I recommend working with Molly Baron at Halleen Kia in North Olmsted, OH. From our initial greeting all When you are shopping for a Kia vehicle, I recommend working with Molly Baron at Halleen Kia in North Olmsted, OH. From our initial greeting all the way to after the sale, Molly was engaged and managing my expectations. Molly asked about my vehicle needs and listened to my responses before asking when I planned to buy. She is informed and passionate about Kia's products and mission to drivers. Whether for a product question or the next step in negotiations, Molly follows-up and follows-through. I was not rushed during a test-drive which was very important to me making the leap to an electrified vehicle from a conventional vehicle. Thanks, Molly, for your patience and professionalism! Also, a shout out to all the friendly folks at Halleen. Especially Donald Bazzo, the General Manage, at Halleen. He and Molly went the extra mile to get my vehicle from Columbus, OH and deliver it to me here in Cleveland, OH. Much appreciated guys!! Again, for those car-shoppers out there, I recommend you stop by Halleen Kia to chat with Molly Baron. More

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I had a great customer experience. All of the staff including Molly, Justin and Steve were very knowledgeable. Molly greeted me and was so very efficient and personable. She kept me inf All of the staff including Molly, Justin and Steve were very knowledgeable. Molly greeted me and was so very efficient and personable. She kept me informed thru the whole process. I bought a Kia Soul and was out and driving in under 3 hours. I don't think I would ever buy another car anywhere else. Awesome total experience. More

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