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Steve Stephens
Steve Stephens | Page 13
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
397 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 6 mos
Industry Experience
42 yrs, 7 mos
397 Reviews
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397 Reviews of Steve Stephens
May 23, 2022
Klaben dealership is a place I will always refer my family and friends if they want a Chrysler products but I'll speak for myself I am a Dodge Jeep Chrysler product because my mom worked for Chrysler f family and friends if they want a Chrysler products but I'll speak for myself I am a Dodge Jeep Chrysler product because my mom worked for Chrysler for over 42 years and not to mention Klaben is the only place I've ever bought a car from and I've never ever had a problem ever I've always came out of the dealership with a car this year 2022 I received a Jeep just like I wanted I am very happy with my Jeep I am very happy with the service I truly love the guys and always happy to see them when I come every three years honestly Justin,Steve and Brian they always help me at the service of my car Joe always help me they are the BEST and have been at klaben for years on in. They makes sure each and every customer is handled with care ❤..somebody gonna to have to get me a klaben jacket for my birthday...lol More
by Dawn E Rodgers
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin, Christine Klaben
May 15, 2022
Very attentive and proactive plus sales person went above and beyond my expectations. The Finance person also made my lease very understandable and easy to follow. and beyond my expectations. The Finance person also made my lease very understandable and easy to follow. More
by LOUISPENNY
Verified CustomerOther Employees Tagged: Brian Franklin, Gina Williams
April 14, 2022
Must shop here. ..awesome experience. I have purchased/leased over 10 vehicles in the past 5 years...I will go nowhere else! ..awesome experience. I have purchased/leased over 10 vehicles in the past 5 years...I will go nowhere else! More
by mcc
Other Employees Tagged: John Coco III, Don Jacobs
April 09, 2022
Our experience was amazing, Justin did a wonderful job as our salesman and delivered our truck as promised. He went above and beyond to educate and assist us. Brian was our finance manager and was just as our salesman and delivered our truck as promised. He went above and beyond to educate and assist us. Brian was our finance manager and was just as amazing! More
by Veronica
Other Employees Tagged: Justin L. Bolen , Brian Franklin
March 26, 2022
Friendly, knowledgeable, informative, customer friendly, agents are looking to accommodate customer services and we will definitely recommend our salesman Don Jacobs to our friends and family. Steve the sa agents are looking to accommodate customer services and we will definitely recommend our salesman Don Jacobs to our friends and family. Steve the sales manager and Brian the financial go to person also were great to work with. More
by rpgoldenpond
Other Employees Tagged: Joe Hilliard , Brian Franklin, Don Jacobs
March 19, 2022
I hate car shopping, so much. Gilbert made it painless, and easy! He wasn’t pushy, got me the car I wanted (and the color!) for a price I was very happy with. 12/10 would car shop Gilbert made it painless, and easy! He wasn’t pushy, got me the car I wanted (and the color!) for a price I was very happy with. 12/10 would car shop with him again! More
by colliek1
Other Employees Tagged: John Coco III, Gilbert Perrin
March 09, 2022
Gilbert was very friendly & professional as always. He really had to work to sell my brother on this instead of a honda. But it worked out great. Thank you to Gilbert,Kenny,Steve,Brian & John for all t He really had to work to sell my brother on this instead of a honda. But it worked out great. Thank you to Gilbert,Kenny,Steve,Brian & John for all the understanding & ease of making this happen... Great job as always . More
by SHVDMONKE
Other Employees Tagged: Richard Klaben, Ken Harris , John Coco III, Brian Franklin, Gilbert Perrin
March 08, 2022
Great purchase experience at Klaben from beginning to end. Don and Gilbert were very helpful in choosing the right Jeep for me and John was great with financing! Everyone answered my questions and we’re end. Don and Gilbert were very helpful in choosing the right Jeep for me and John was great with financing! Everyone answered my questions and we’re very helpful! More
by bsnyder40
Other Employees Tagged: John Coco III, Don Jacobs, Gilbert Perrin
March 05, 2022
The Klaben Auto Stores are all professional and courteous. They have a very knowledgeable staff who will go out of their way to give you a great experience in either purchasing a new vehicle or ser courteous. They have a very knowledgeable staff who will go out of their way to give you a great experience in either purchasing a new vehicle or servicing your current one. The purchase of my new Ram truck was seamless and convenient. Many thanks to all especially Michael Klaben Jr for all his help. More
by FLIPS57
Other Employees Tagged: Richard Klaben, Christopher Hamilton, Ken Harris , Christine Klaben, Arica Stephens
March 04, 2022
Everyone at Klaben were very professional and courteous. Carl Esker and Steve Stevens were exceptional in showing us how everything in the Ram Rebel worked and going above and beyond to have the Rebel insid Carl Esker and Steve Stevens were exceptional in showing us how everything in the Ram Rebel worked and going above and beyond to have the Rebel inside the showroom with a bow on it. Thank you Klaben!! Tom and Terri! More
by TJVED905
Other Employees Tagged: John Coco III, Carl Esker
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