Steve Stephens | Page 13
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
Write a Review403 Reviews of Steve Stephens
August 01, 2022
Fast , courteous, and provided all the information I requested. My salesman located a vehicle that is in transit and we are just waiting for it to be delivered requested. My salesman located a vehicle that is in transit and we are just waiting for it to be delivered More
Other Employees Tagged: Richard Klaben , John Coco III, Gilbert Perrin
June 30, 2022
Wonderful staff experience as always! Great customer service! Thank you so much Justin Bolen & Steve Stephens! Great customer service! Thank you so much Justin Bolen & Steve Stephens! More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
June 26, 2022
I can not even express how wonderful Carl Eskers, Brian Franklin and the entire experience I had during my recent purchase at Klaben was. I was unsure if obtaining a vehicle was even a possibility and thes Franklin and the entire experience I had during my recent purchase at Klaben was. I was unsure if obtaining a vehicle was even a possibility and these guys really came through! I am a working mom, so most of the transaction took place over the phone and via text message. Carl kept me informed each step of the way and I couldn’t be more pleased with my Certified Jeep Cherokee! Thank you Carl & Brian! More
Other Employees Tagged: Carl Esker, Brian Franklin
June 20, 2022
Salesman was great. Easy transaction from start to finish! Treated us fair and got us the best deal. Easy transaction from start to finish! Treated us fair and got us the best deal. More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
June 06, 2022
The total experience at klaben was wonderful ! ! Jason bolen was excellent! Very satisfied!!!! The dealership was clean and welcoming and all staff members were kind and courteous! ! Jason bolen was excellent! Very satisfied!!!! The dealership was clean and welcoming and all staff members were kind and courteous! More
Other Employees Tagged: Justin L. Bolen , Arica Stephens
May 23, 2022
Klaben dealership is a place I will always refer my family and friends if they want a Chrysler products but I'll speak for myself I am a Dodge Jeep Chrysler product because my mom worked for Chrysler f family and friends if they want a Chrysler products but I'll speak for myself I am a Dodge Jeep Chrysler product because my mom worked for Chrysler for over 42 years and not to mention Klaben is the only place I've ever bought a car from and I've never ever had a problem ever I've always came out of the dealership with a car this year 2022 I received a Jeep just like I wanted I am very happy with my Jeep I am very happy with the service I truly love the guys and always happy to see them when I come every three years honestly Justin,Steve and Brian they always help me at the service of my car Joe always help me they are the BEST and have been at klaben for years on in. They makes sure each and every customer is handled with care ❤..somebody gonna to have to get me a klaben jacket for my birthday...lol More
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin, Christine Klaben
May 15, 2022
Very attentive and proactive plus sales person went above and beyond my expectations. The Finance person also made my lease very understandable and easy to follow. and beyond my expectations. The Finance person also made my lease very understandable and easy to follow. More
Other Employees Tagged: Brian Franklin, Gina Williams
April 14, 2022
Must shop here. ..awesome experience. I have purchased/leased over 10 vehicles in the past 5 years...I will go nowhere else! ..awesome experience. I have purchased/leased over 10 vehicles in the past 5 years...I will go nowhere else! More
Other Employees Tagged: John Coco III, Don Jacobs
April 09, 2022
Our experience was amazing, Justin did a wonderful job as our salesman and delivered our truck as promised. He went above and beyond to educate and assist us. Brian was our finance manager and was just as our salesman and delivered our truck as promised. He went above and beyond to educate and assist us. Brian was our finance manager and was just as amazing! More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
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