Steve Stephens | Page 27
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
Write a Review403 Reviews of Steve Stephens
September 04, 2019
Excellence at its Best Well to start and I'll be brief the Klaben Family is truly a great group of people !! To be brief the first car I bought was from Klaben Motor Sales i Well to start and I'll be brief the Klaben Family is truly a great group of people !! To be brief the first car I bought was from Klaben Motor Sales in Cuyahoga Falls Ohio , I paid the car off and was looking for something newer when I called the Klaben Financial Team they recommended I call and talk to Don Jospeh (which was another great experience) they had an awesome deal at the time that I couldn't pass on so I bought the new vehicle fast forward about 3 years I made a mistake and went to another dealership and bought a vehicle thinking I was making a good decision, wrong I ended up hating the vehicle and I turned to the Klabens once again who took care of me for the 3rd time. so if your in line for a new vehicle please dont waste your time anywhere else and just go see Don Joseph and the Klaben family. Oh and I can't forget to mention Steve Stephen's we joked around and he made huge efforts for the deal to go thru again I want to Thank Everyone at Klaben Chrysler Jeep and Dodge and also Autoloan you guys have made me a very Happy Customer!! More
Other Employees Tagged: Kim Devlin
September 04, 2019
Very nice I was in and out with my new truck in no time I've leased three other vehicles through klaben before and its all ways been great service thank you and I would recommend klaben to my friends and fa I've leased three other vehicles through klaben before and its all ways been great service thank you and I would recommend klaben to my friends and family More
Other Employees Tagged: Brian Franklin, Gilbert Perrin
September 02, 2019
My visits are always great I’m always please with Steve and gill. I would go no where else, they are very helpful and treat you like family. They are honest, helpful and I alw I’m always please with Steve and gill. I would go no where else, they are very helpful and treat you like family. They are honest, helpful and I always feel like I get the best deal More
Other Employees Tagged: Gilbert Perrin
August 31, 2019
2019 jeep I have been dealing with Klaben Chrysler dodge jeep for 13 years. In that time I’ve had outstanding service from the salesman. Finance manager and sa I have been dealing with Klaben Chrysler dodge jeep for 13 years. In that time I’ve had outstanding service from the salesman. Finance manager and sales manager. More
Other Employees Tagged: Joe Hilliard , Kim Devlin, Carl Esker
August 27, 2019
Very limited selection of Wranglers I went in to buy my leased Renegade but found out it would cost the same to lease a new Wrangler. I was ecstatic but I wanted a yellow Wrangler, I’ve I went in to buy my leased Renegade but found out it would cost the same to lease a new Wrangler. I was ecstatic but I wanted a yellow Wrangler, I’ve dreamed of owning a yellow Jeep Wrangler. There were a limited number of 2 door Wranglers to choose from, like only five. I ended up leasing a Wrangler Unlimited and am having buyers remorse. I found the yellow Jeep Wrangler at a competitor that was a few miles away. Although my salesman was super nice and friendly I wish I would have looked around for the yellow Jeep of my dreams that was just miles away. I would prefer to lease or buy my Wrangler at Klaben I have to be honest...their selection is limited. More
Other Employees Tagged: Don Jacobs, Gilbert Perrin
August 27, 2019
THANKS FOR EVERYTHING!!! The Jeep Compass was having some trouble starting up and actually driving. After a few days, we took the car back to see if the dealership could lo The Jeep Compass was having some trouble starting up and actually driving. After a few days, we took the car back to see if the dealership could locate the problem. Instead of looking for the problem, they put us into a different model, because it could have been apart of a bad batch. After driving the new Compass on the road, the ignition is day and night compared to the first car. Normal Dealerships would let the sale go once final, but these guys were generous and kind enough to satisfy the customer. Thank you so much for putting up with the inconveniences and frustration we had and looking forward to future business More
Other Employees Tagged: Nick Brandt, Kim Devlin, Nick Johnson, Mathew Koch
August 27, 2019
Back again! Back again to buy another car from my favorite dealership! I have been driving a Jeep Compass for the last 3 years. Although it was a very nice vehicl Back again to buy another car from my favorite dealership! I have been driving a Jeep Compass for the last 3 years. Although it was a very nice vehicle, it didn’t give me that same Jeep “feel” as my Patriot. Lucky for me, Klaben had a beautiful blue Jeep Patriot, low miles and although I test drove it, it really wasn’t necessary because I knew it was the car for me! Now comes in my pal Carl Esker. He is knowledgeable, patient and so laid back, he doesn’t need the high pressure sales tactics that you get at most other dealerships. He makes the whole buying experience fun! If you want one of the very best salesman around, ask for Carl. You won’t be disappointed! Also thanks to Brian in finance. Another low pressure guy, who doesn’t try to cram the add-ons down your throat. He explained them thoroughly, but understood the word no, and the one I did take, he informed me of the benefits and features of having it! Thanks Brian! More
Other Employees Tagged: Carl Esker, Brian Franklin
August 25, 2019
Easy friendly great experience Gilbert and the staff were such a pleasure to work with and really made the whole car leading process stress free and hassle free. Cannot say enough Gilbert and the staff were such a pleasure to work with and really made the whole car leading process stress free and hassle free. Cannot say enough good things about Gilbert and the staff. Great selection and prices More
Other Employees Tagged: Kim Devlin, Carl Esker, Gilbert Perrin
August 24, 2019
Exceptional customer experience My experience at the dealership exceeded expectations. Gilbert was professional trustworthy and made the normally stressful experience actually enjo My experience at the dealership exceeded expectations. Gilbert was professional trustworthy and made the normally stressful experience actually enjoyable. Great friendly staff that were honest and trustworthy. Glas to have found him More
Other Employees Tagged: Kim Devlin, Carl Esker, Gilbert Perrin
August 04, 2019
Perfect! Sales staff and all employees at Klaben have been the best since leasing from them over 6 years ago! I recommend all to visit Rich Klaben’s dealership Sales staff and all employees at Klaben have been the best since leasing from them over 6 years ago! I recommend all to visit Rich Klaben’s dealerships for the best buying experience. Hats off to Carl Esker, A-1 service. More
Other Employees Tagged: Carl Esker, Brian Franklin
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