Steve Stephens | Page 31
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
40 yrs, 7 mos
331 Reviews
Write a Review331 Reviews of Steve Stephens
March 30, 2017
Smooth and easy car buying experience. The dealership has a very courteous and friendly staff. John Coco, our salesman, was very knowledgeable of the vehicle and it's features and made the The dealership has a very courteous and friendly staff. John Coco, our salesman, was very knowledgeable of the vehicle and it's features and made the buying experience pleasurable. No one was pushy and no one tried to hurry our decision. Everyone in the dealership that we met thanked us for our business. There was a very through and detailed review of the vehicle's features again after the sale was complete to make sure my wife and I both understood what was available and how to use them. Just an overall good and easy car buying experience. More
Other Employees Tagged: Brian Franklin , John Coco III
March 24, 2017
Fantastic Klaben has always been the place I get my vehicles. They always have excellent service and can meet me in the middle and usually work out a great deal Klaben has always been the place I get my vehicles. They always have excellent service and can meet me in the middle and usually work out a great deal. Gilbert was my salesman and I would recommend him to anyone wanting a new vehicle! Thank you Klaben for my favorite new ride yet! More
Other Employees Tagged: Richard Klaben , Kim Devlin, Gilbert Perrin
March 19, 2017
Very Painless, easy to deal with. It was almost surprising how easy, and painless the process was in purchasing a new car. Klaben was helpful and respectful without being pushy or ann It was almost surprising how easy, and painless the process was in purchasing a new car. Klaben was helpful and respectful without being pushy or annoying. More
Other Employees Tagged: Brian Franklin , Caleb Jacobs
March 09, 2017
Pefect Staff & Amazing Experience Klaben Chrysler, Jeep, Dodge & Ram is filled with nothing but nice and inviting members. They make the whole process smooth and stressless. This is my Klaben Chrysler, Jeep, Dodge & Ram is filled with nothing but nice and inviting members. They make the whole process smooth and stressless. This is my second vehicle I have gotten through Klaben and will be my go to for years to come. I would highly recomend this dealership for any car buying or leasing experience. Gary Damis couldn't be nicer, Kim Devlin and Brian Franklin make paperwork a breeze, and the managers Steve Stephens and Jeff Reider could not have been more helpful. Thank you for another AMAZING experience!! More
Other Employees Tagged: Brian Franklin , Gary Damis, Kim Devlin, Jeff Reider
March 03, 2017
Knowledgeable, friendly and fast One of the best car buying experiences I have had. Gary was amazing, listening to what we were looking for, showing us plenty of options and letting u One of the best car buying experiences I have had. Gary was amazing, listening to what we were looking for, showing us plenty of options and letting us take our time in making a decision with no pressure...definitely knows his stuff! Since this was my sons first car purchase Gary made sure he understood every step in the process and went over all the vehicle information and details of the service plan we purchased. Even though they were extremely busy because of the warm weather we were experiencing in February and we had to wait a bit to sign our papers Gary made us feel at home and sat and waited with us...really felt his appreciation and care for his customers and Kim got us in and out quickly while still explaining everything thoroughly and answering all our questions. Will definitely start with Klaben for our next vehicle purchase! More
Other Employees Tagged: Gary Damis, Kim Devlin
February 15, 2017
Excellence I brought a sticky situation of my own making into see Caleb Jacobs and his team. They worked the problem with me and got me into the car I always wan I brought a sticky situation of my own making into see Caleb Jacobs and his team. They worked the problem with me and got me into the car I always wanted. This was my second purchase with Klaben and won't be my last. More
Other Employees Tagged: Brian Franklin , Carl Esker, Caleb Jacobs
February 04, 2017
Great deal - wonderful experience Had a great experience today - great deal on a 2017 Jeep Cherokee Latitude. Caleb Jacobs was an awesome sales person! Finance (Kim) was a great pers Had a great experience today - great deal on a 2017 Jeep Cherokee Latitude. Caleb Jacobs was an awesome sales person! Finance (Kim) was a great person and very quick to process! More
Other Employees Tagged: Kim Devlin, Caleb Jacobs
February 02, 2017
First Time This was my first time buying a car alone. They were very helpful and not at all intimidating! Walked me through the entire process and I got an amazi This was my first time buying a car alone. They were very helpful and not at all intimidating! Walked me through the entire process and I got an amazing deal! More
Other Employees Tagged: Brian Franklin , Gilbert Perrin
December 23, 2016
Excellent experience This is the third new car I have purchased from Klaben Dodge in the last 6 months. This experience , as were the other two, was excellent. This was a This is the third new car I have purchased from Klaben Dodge in the last 6 months. This experience , as were the other two, was excellent. This was a special order vehicle and Kerry handled everything from start to finish without a hitch. Steve created a deal that was within the range I wanted to be in and Brian, as usual, handled the financing to perfection. I would recommend the Klaben team to everyone. More
Other Employees Tagged: Brian Franklin , Kerry McFarland
December 09, 2016
Purchasing a Jeep Gilbert and Steve were extremely helpful and made purchasing my Jeep stress free! They helped me find exactly what I wanted and helped me stay under b Gilbert and Steve were extremely helpful and made purchasing my Jeep stress free! They helped me find exactly what I wanted and helped me stay under budget. More
Other Employees Tagged: Gilbert Perrin