Steve Stephens | Page 31
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
Write a Review403 Reviews of Steve Stephens
November 17, 2018
You need to visit Gilbert Just stopped in on a whim and Gilbert greeted me within 1min. He was very thorough in the whole buying process and made me feel as ease. You can tell Just stopped in on a whim and Gilbert greeted me within 1min. He was very thorough in the whole buying process and made me feel as ease. You can tell he’s really a great person. Actually, every person I had the pleasure of speaking with was helpful, kind, and genuine. Klaben is the real deal when it comes to purchasing a Chrysler Jeep Dodge or even a Used vehicle. A total class act! Would recommend! More
Other Employees Tagged: Brian Franklin, Caleb Jacobs, Gilbert Perrin
November 16, 2018
Wonderful Our salesman Gilbert and sales manager Steve were wonderful. Helped us find exactly what we wanted in our price range. Our experience all the way dow Our salesman Gilbert and sales manager Steve were wonderful. Helped us find exactly what we wanted in our price range. Our experience all the way down to our finance guy Brian was a wonderful experience. More
Other Employees Tagged: Brian Franklin, Gilbert Perrin
November 14, 2018
Excellent service Came in as current lease was up. After Nick explained all my options regarding the current vehicle he provided me details on a new lease. Nick went ab Came in as current lease was up. After Nick explained all my options regarding the current vehicle he provided me details on a new lease. Nick went above and beyond to give me all the information to make a decision. The dealership was able to keep my payments close to what they were so I decided to lease a new one. More
Other Employees Tagged: Nick Brandt, Brian Franklin
November 09, 2018
First time Jeep owner This was my first experience with Klaben and buying a Jeep. The whole experience was easy with no pressure. Mr Beane went above and beyond to make thi This was my first experience with Klaben and buying a Jeep. The whole experience was easy with no pressure. Mr Beane went above and beyond to make this a pleasant experience. I love my new Jeep and will be a customer for life. More
Other Employees Tagged: Jeffrey Beane
November 02, 2018
Classic ram I just wanted to thank Gilbert,Steve and Brian for helping my daughter out once again getting into another truck in her price range. Thank you again!! I just wanted to thank Gilbert,Steve and Brian for helping my daughter out once again getting into another truck in her price range. Thank you again!! More
Other Employees Tagged: Brian Franklin, Gilbert Perrin
October 24, 2018
My first Ram 1500 A truck deal made easy! These guys worked hard to find the perfect truck for me at the payment I wanted. I can't say enough about the sales process a A truck deal made easy! These guys worked hard to find the perfect truck for me at the payment I wanted. I can't say enough about the sales process at Klabens... It was quick and they made sure I got the deal that made sense. I am super happy with the truck. Thanks, Dan Davila More
Other Employees Tagged: Carl Esker, Mike Urbania
October 23, 2018
Simply amazing The staff was absolutely incredible! took their time with me and asked what I wanted and needed! found me a vehicle I love and did everything in their The staff was absolutely incredible! took their time with me and asked what I wanted and needed! found me a vehicle I love and did everything in their power to get me the best possible deal! I will never purchase a vehicle from any other dealer!! More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
October 12, 2018
Wonderful Everyone was very knowledgeable and professional. I can’t say enough good. Great team, great customer service. Will definitely do business again and r Everyone was very knowledgeable and professional. I can’t say enough good. Great team, great customer service. Will definitely do business again and recommend to others. More
Other Employees Tagged: John Coco III, Brian Franklin
October 02, 2018
Excited Happy Thankful This is my second time leasing through Klaben and Gilbert Perrin did it again! We are so thrilled with the deal we got! Gilbert treated us like family This is my second time leasing through Klaben and Gilbert Perrin did it again! We are so thrilled with the deal we got! Gilbert treated us like family and made sure we walked out of Klaben happy. I have a much safer SUV to drive my family in without breaking the bank. Thank you Gilbert and Steve Stephens! You will always have my recommendations! We will see you in 3 years! Lindsy Lipply More
Other Employees Tagged: Gilbert Perrin
October 02, 2018
Great experience I recently went to Klaben to lease a newer suv/truck. I was a bit apprehensive because I’ve never had that great of experiences at car lots. A little I recently went to Klaben to lease a newer suv/truck. I was a bit apprehensive because I’ve never had that great of experiences at car lots. A little indecisive as well because I wasn’t too sure on whether to get an suv or truck because for me, there are pros and cons to each. I dealt with Gilbert Perrin and can I just say how shocked and surprised at how knowledgeable he was as well as how easy he made the whole experience for me! I will definitely be returning and referring everyone I know to him because of the great experience I had! Wish there were a hundred salesmen like him because life would be so much easier! Thanks again Gilbert, can’t wait to do future business with you for years to come!! More
Other Employees Tagged: Kim Devlin, Brian Franklin, Chuck Lindon

