Steve Stephens | Page 32
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
Write a Review403 Reviews of Steve Stephens
October 02, 2018
Loving my dodge I just wanted to thank everyone at Klaben exspecially Gilbert. They helped me out even when I’m not an easy person to deal with. They do a great job d I just wanted to thank everyone at Klaben exspecially Gilbert. They helped me out even when I’m not an easy person to deal with. They do a great job don’t change anything THANKS!!! More
Other Employees Tagged: Timothy Beane , Kim Devlin, Brian Franklin, Chuck Lindon, Gilbert Perrin, Jeff Reider, Fred Seeley II
October 02, 2018
Great time I have leased several vehicles from Gilbert and I have enjoyed every part. I will always go to him at Klaben and can guarantee it will be an awesome t I have leased several vehicles from Gilbert and I have enjoyed every part. I will always go to him at Klaben and can guarantee it will be an awesome time. Thank you so much for making a usually bad time so good every time!! More
Other Employees Tagged: Richard Klaben, Timothy Beane , Kim Devlin, Brian Franklin, Chuck Lindon, Gilbert Perrin, Jeff Reider, Fred Seeley II, Justin Stinnett
September 29, 2018
Very Happy I am so happy to have made my first big purchase and even with the Klaben family!! They made the entire process so smooth! My sales person was Gilbert I am so happy to have made my first big purchase and even with the Klaben family!! They made the entire process so smooth! My sales person was Gilbert Perrin and he made it so easy to help me out even during my work day! I first started with talking with Steve Stevens and he said he would lead me to the right person for me and he did for sure! Gilbert was very patient with me and listened to what I wanted in my vehicle! He even took the time to help me set everything up! He made my whole process fun! They make you feel very welcome! I will for sure be back to purchase more with Gilbert! I will be telling all my family and friends about Klaben!! You guys rock!! Thank you so much for helping me out and making things possible for me!! More
Other Employees Tagged: Gilbert Perrin
September 26, 2018
It's all Cool with Klaben! Extremely positive experience with the whole team. Great deal, great process, great employees. The Klaben team went out of their way to ensure we we Extremely positive experience with the whole team. Great deal, great process, great employees. The Klaben team went out of their way to ensure we were satisified! More
Other Employees Tagged: Brandon Fish, Brian Franklin
September 26, 2018
Very satisfied and happy with the experience and vehicle Been getting vehicles here for years, like our salesman and the dealership everyone was helpful, car was clean and what we wanted, we will go back for Been getting vehicles here for years, like our salesman and the dealership everyone was helpful, car was clean and what we wanted, we will go back for future needs More
Other Employees Tagged: Richie Epling, Brian Franklin, Corey Graham, Don Jacobs
September 25, 2018
Satisfied customer Gilbert,Fred and Steve were amazing. They went the extra mile to make sure my wants were met. Would highly recommend both of them!!! You now have a re Gilbert,Fred and Steve were amazing. They went the extra mile to make sure my wants were met. Would highly recommend both of them!!! You now have a repeat customer. More
Other Employees Tagged: Gilbert Perrin, Fred Seeley II
September 10, 2018
No fuss, No worries, No complaints, Klaben means honesty I go to Klaben because I know I get the best deal, and best service without any fuss. Justin Bolen is my long time saleman, because I know I can trus I go to Klaben because I know I get the best deal, and best service without any fuss. Justin Bolen is my long time saleman, because I know I can trust him. I know that even though I am a woman he is going going to treat me fairly. When I got my car Justin made sure it was washed and waxed with a full tank of gas. He also took the time to set up my phone and show me all the features on my Jeep. Most of my family go to Klaben to buy or lease their cars for the same reason, I use their service center and body shop as well. More
Other Employees Tagged: Justin L. Bolen , Brian Franklin
September 03, 2018
Awesome Customer Service I have dealt with Klaben Chrysler Dodge for over 15 years and I am always amazed at how the dealership always puts the customer first. They always ma I have dealt with Klaben Chrysler Dodge for over 15 years and I am always amazed at how the dealership always puts the customer first. They always make you feel like family and put you first into each and every transaction. This is why I keep coming back for each and every new vehicle purchase. More
Other Employees Tagged: Nick Brandt, Brian Franklin
August 22, 2018
Excellant customer service!!! Thank you for the wonderful customer service, I appreciate the effort everyone put into making our new car purchase a wonderful experience! The atten Thank you for the wonderful customer service, I appreciate the effort everyone put into making our new car purchase a wonderful experience! The attention to detail and working with our family was priceless. Thank you for the time and effort each employee gave us! More
Other Employees Tagged: Brian Franklin, Roscoe Woodbury
August 13, 2018
Good overall experience Staff was friendly. Got the car that I wanted. Got the price I was looking for. Very happy with my new Dodge Charger!! I will be recommending my frie Staff was friendly. Got the car that I wanted. Got the price I was looking for. Very happy with my new Dodge Charger!! I will be recommending my friends and family to visit this dealership. More
Other Employees Tagged: Kim Devlin, Carl Esker
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