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Steve Stephens
Steve Stephens | Page 34
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
403 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
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403 Reviews of Steve Stephens
June 05, 2018
Amazing Throughout all the years the staff have been nothing short of amazing I know if I have questions Or concerns from sales to service I’m taking care. Throughout all the years the staff have been nothing short of amazing I know if I have questions Or concerns from sales to service I’m taking care. More
by LUNYEEASON
Verified CustomerOther Employees Tagged: Joe Hilliard, Timothy Beane , John Coco III, Brian Franklin, Jeff Reider
June 04, 2018
Satisfied with our new Jeep and salesman We came in to turn in our Chrysler 200 and were not sure if we were going to lease another vehicle or go down to just driving our mini van. Carl worke We came in to turn in our Chrysler 200 and were not sure if we were going to lease another vehicle or go down to just driving our mini van. Carl worked with us and took the time to find a Jeep Compass with the options on it that we requested and worked with us on the lease price. We are very satisfied and love driving the Compass. More
by peghertle
Other Employees Tagged: Carl Esker
June 03, 2018
Great experience Started shopping for a seven passenger van and found the Pacifica. So many packages and was very confusing. Jeff showed us the most for the least leas Started shopping for a seven passenger van and found the Pacifica. So many packages and was very confusing. Jeff showed us the most for the least lease payment and got us all the equipment that we wanted. Love the 10” TVs and the nav. Thanks so much for a easy and pleasurable experience . More
by Mrs B
Other Employees Tagged: Joe Hilliard, Timothy Beane , Jeffrey Beane, Brian Franklin
May 31, 2018
Great service, Great price! This was the easiest transaction for a vehicle i've had. Gilbert had all my paperwork ready to go and only took a few minutes to have my new keys in h This was the easiest transaction for a vehicle i've had. Gilbert had all my paperwork ready to go and only took a few minutes to have my new keys in hand. More
by PaulJSlider
Other Employees Tagged: Kim Devlin, Gilbert Perrin
May 31, 2018
Great service. In and out quick Just leased another great vehicle from Klaben. Just usually helps us, but was unavailable. He set us up with Carl who was great. Will return Just leased another great vehicle from Klaben. Just usually helps us, but was unavailable. He set us up with Carl who was great. Will return More
by Mcbball52
Other Employees Tagged: Justin L. Bolen , Carl Esker, Brian Franklin
May 30, 2018
Happy customer I’m very pleased with the service deptment. JUSTIN has always been very knowledgeable and courteous every time I have been in for service on my vehicl I’m very pleased with the service deptment. JUSTIN has always been very knowledgeable and courteous every time I have been in for service on my vehicle. More
by Happy customer
Other Employees Tagged: Brian Franklin, Gilbert Perrin, Justin Stinnett
May 25, 2018
Highly Recommend They gave us a fair price on our trade in. Our sales person Gilbert was amazing. He was very knowledgeable, helpful and accommodating. The process They gave us a fair price on our trade in. Our sales person Gilbert was amazing. He was very knowledgeable, helpful and accommodating. The process went very smoothly and we were very pleased with our purchase. More
by Bp
Other Employees Tagged: Kim Devlin, Gilbert Perrin
May 03, 2018
L-O-V-E My Compass! I absolutely love my new Jeep Compass Limited! Don Jacobs was once again beyond great to work with. I highly recommend Klaben and Don! A+++ I absolutely love my new Jeep Compass Limited! Don Jacobs was once again beyond great to work with. I highly recommend Klaben and Don! A+++ More
by LMW
Other Employees Tagged: Brian Franklin, Don Jacobs
April 30, 2018
Chrysler Pacifica What an amazing experience at Klaben! Easily the best dealership I've worked with in all my car buying years. Jeff Beane was just great, no pressure What an amazing experience at Klaben! Easily the best dealership I've worked with in all my car buying years. Jeff Beane was just great, no pressure at all. We were unable to come to the dealer to see the car so he brought the car to us to test drive! VERY simple process. I wish all car buying experiences in the future will be as great as this one was for my family. Thanks Jeff!! More
by kyle.jekot
Other Employees Tagged: Jeffrey Beane, Kim Devlin
April 07, 2018
Straight forward and honest Our salesperson Carl, spent a lot of time up front with us showing us different lines and options to help us pick out the perfect Jeep Wrangler. The p Our salesperson Carl, spent a lot of time up front with us showing us different lines and options to help us pick out the perfect Jeep Wrangler. The purchase process and financing was easy, not stressful like purchases we have made at other dealers. At the end he even spent a great deal of time setting up and showing us how to use the technology in our new vehicle. More
by joematchett
Other Employees Tagged: Kim Devlin, Carl Esker
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