Steve Stephens | Page 38
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
Write a Review403 Reviews of Steve Stephens
April 04, 2017
2017 Grand Cherokee Jeep Justin Bolen is a great salesmen and always looking out for getting the customer the bet deals and spends quality time with the customer making sure t Justin Bolen is a great salesmen and always looking out for getting the customer the bet deals and spends quality time with the customer making sure they get what they want. More
Other Employees Tagged: Justin L. Bolen
March 30, 2017
See review below Over the past several days, I had the extreme pleasure of working with Caleb Jacobs (Sales Representative), Steve Stephens (Manager) and Kim Devlin (F Over the past several days, I had the extreme pleasure of working with Caleb Jacobs (Sales Representative), Steve Stephens (Manager) and Kim Devlin (Finance) regarding my purchase of a 2017 Chrysler Pacifica. Caleb, Steve and Kim were all extremely professional in their dealings with me and took the time to explain various aspects of my purchase and to answer my many questions. If I had to numerically rate these individuals on a scale of I - 10 (with 10 being high), I would give the team a rating of 10 (with the provision that would have rated them higher if I could have). The above folks are a credit to Klaben and Chrysler. Gary Iler More
Other Employees Tagged: Kim Devlin, Caleb Jacobs
March 30, 2017
Smooth and easy car buying experience. The dealership has a very courteous and friendly staff. John Coco, our salesman, was very knowledgeable of the vehicle and it's features and made the The dealership has a very courteous and friendly staff. John Coco, our salesman, was very knowledgeable of the vehicle and it's features and made the buying experience pleasurable. No one was pushy and no one tried to hurry our decision. Everyone in the dealership that we met thanked us for our business. There was a very through and detailed review of the vehicle's features again after the sale was complete to make sure my wife and I both understood what was available and how to use them. Just an overall good and easy car buying experience. More
Other Employees Tagged: John Coco III, Brian Franklin
March 24, 2017
Fantastic Klaben has always been the place I get my vehicles. They always have excellent service and can meet me in the middle and usually work out a great deal Klaben has always been the place I get my vehicles. They always have excellent service and can meet me in the middle and usually work out a great deal. Gilbert was my salesman and I would recommend him to anyone wanting a new vehicle! Thank you Klaben for my favorite new ride yet! More
Other Employees Tagged: Richard Klaben , Kim Devlin, Gilbert Perrin
March 19, 2017
Very Painless, easy to deal with. It was almost surprising how easy, and painless the process was in purchasing a new car. Klaben was helpful and respectful without being pushy or ann It was almost surprising how easy, and painless the process was in purchasing a new car. Klaben was helpful and respectful without being pushy or annoying. More
Other Employees Tagged: Brian Franklin, Caleb Jacobs
March 09, 2017
Pefect Staff & Amazing Experience Klaben Chrysler, Jeep, Dodge & Ram is filled with nothing but nice and inviting members. They make the whole process smooth and stressless. This is my Klaben Chrysler, Jeep, Dodge & Ram is filled with nothing but nice and inviting members. They make the whole process smooth and stressless. This is my second vehicle I have gotten through Klaben and will be my go to for years to come. I would highly recomend this dealership for any car buying or leasing experience. Gary Damis couldn't be nicer, Kim Devlin and Brian Franklin make paperwork a breeze, and the managers Steve Stephens and Jeff Reider could not have been more helpful. Thank you for another AMAZING experience!! More
Other Employees Tagged: Gary Damis, Kim Devlin, Brian Franklin, Jeff Reider
March 03, 2017
Knowledgeable, friendly and fast One of the best car buying experiences I have had. Gary was amazing, listening to what we were looking for, showing us plenty of options and letting u One of the best car buying experiences I have had. Gary was amazing, listening to what we were looking for, showing us plenty of options and letting us take our time in making a decision with no pressure...definitely knows his stuff! Since this was my sons first car purchase Gary made sure he understood every step in the process and went over all the vehicle information and details of the service plan we purchased. Even though they were extremely busy because of the warm weather we were experiencing in February and we had to wait a bit to sign our papers Gary made us feel at home and sat and waited with us...really felt his appreciation and care for his customers and Kim got us in and out quickly while still explaining everything thoroughly and answering all our questions. Will definitely start with Klaben for our next vehicle purchase! More
Other Employees Tagged: Gary Damis, Kim Devlin
February 15, 2017
Excellence I brought a sticky situation of my own making into see Caleb Jacobs and his team. They worked the problem with me and got me into the car I always wan I brought a sticky situation of my own making into see Caleb Jacobs and his team. They worked the problem with me and got me into the car I always wanted. This was my second purchase with Klaben and won't be my last. More
Other Employees Tagged: Carl Esker, Brian Franklin, Caleb Jacobs
February 04, 2017
Great deal - wonderful experience Had a great experience today - great deal on a 2017 Jeep Cherokee Latitude. Caleb Jacobs was an awesome sales person! Finance (Kim) was a great pers Had a great experience today - great deal on a 2017 Jeep Cherokee Latitude. Caleb Jacobs was an awesome sales person! Finance (Kim) was a great person and very quick to process! More
Other Employees Tagged: Kim Devlin, Caleb Jacobs
February 02, 2017
First Time This was my first time buying a car alone. They were very helpful and not at all intimidating! Walked me through the entire process and I got an amazi This was my first time buying a car alone. They were very helpful and not at all intimidating! Walked me through the entire process and I got an amazing deal! More
Other Employees Tagged: Brian Franklin, Gilbert Perrin
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